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    Intel XL710-BM1 based card issues

    Hardware
    xl710 intel nic packetloss
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    • Z
      zmiguel
      last edited by

      Hi everyone, I recently got a fs.com intel xl710-bm1 based NIC (4x SFP+) to build a new router. It's using an Intel Core i3 10th gen 16gb of ram and ssd as boot drive.
      My plan for it is to be a future-proof router/firewall for when my ISP starts providing >1gbps speeds.

      I'm using the card's ports as follows:
      ixl0 - main WAN (10GbE Intel SFP+ adapter)
      ixl1 - secondary WAN (load balanced with main WAN) (10GbE Intel SFP+ adapter)
      ixl2 - LAN LAGG with ixl3 (DAC)
      ixl3 - LAN LAGG with ixl2 (DAC)

      This gives me a 20Gbps link to an aggregation switch that then connects to everything else around the house.
      and gives me 2 possible 10Gbps WAN links, currently using 2 1gbps links via ISP bridged ONT/modem combo.

      I have:
      Hardware Checksum Offloading ON
      Hardware TCP Segmentation Offloading ON
      Hardware Large Receive Offloading OFF (as recommended in the ixl driver information)
      (I've also played around with these and they didn't change anything related to my problems)

      My card FW is the following: dev.ixl.0.fw_version: fw 8.5.67516 api 1.15 nvm 8.50 etid 8000b6de oem 1.263.0

      The issue I'm having

      So now to the issues I have found

      • My main WAN connection seems to be resetting it's offloading configuration after a while, on an ifconfig it should report options=e503bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6> but after evey reboot, and after some time the options change to options=8500b8<VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,VLAN_HWFILTER,VLAN_HWTSO>. This only happens on this interface.
      • When a lot of UDP traffic is coming in on any of the WAN interfaces they start dropping packets and the ping increases by a lot (~50ms to 2s increase) according to the gateway monitoring service, but the internet connection seems fine. I've tried tuning this with information on the pfSense tuning guide and some posts on forums but couldn't get it fixed.

      I've tried to compile the latest 1.12.29 ixl driver and install it on pfSense, but the packet loss problem got even worst.

      Has anyone got any experience with something like this? What else could I possibly try to fix the packet loss problem?

      Thanks!

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, how are you measuring the loss? What is your WAN monitoring set to?

        Normally I would recommend disabling all the hardware off-loading if you have any issues anyway. Many of those can be set per interface in the sysctls though. So if that's the first NIC check: sysctl dev.ixl.0.

        Steve

        Z 1 Reply Last reply Reply Quote 0
        • Z
          zmiguel @stephenw10
          last edited by

          @stephenw10
          I'm measuring the loss with the gateway monitoring tool built into the dashboard, I've tried it by monitoring the default gateway IP my DHCP wan connection gets and also by monitoring some public DNS servers like 8.8.8.8 and 1.1.1.1. I've also measured some loss while pining a server on the internet from my lan resulting in some packet loss.

          I've played around with all possible offloading settings and the results were the same

          Here's the output from sysctl dev.ixl.0 (main WAN connection):

          dev.ixl.0.wake: 0
          dev.ixl.0.mac.xoff_recvd: 0
          dev.ixl.0.mac.xoff_txd: 0
          dev.ixl.0.mac.xon_recvd: 0
          dev.ixl.0.mac.xon_txd: 0
          dev.ixl.0.mac.tx_frames_big: 0
          dev.ixl.0.mac.tx_frames_1024_1522: 18778282
          dev.ixl.0.mac.tx_frames_512_1023: 49600
          dev.ixl.0.mac.tx_frames_256_511: 298983
          dev.ixl.0.mac.tx_frames_128_255: 1117686
          dev.ixl.0.mac.tx_frames_65_127: 13985802
          dev.ixl.0.mac.tx_frames_64: 1798195
          dev.ixl.0.mac.checksum_errors: 0
          dev.ixl.0.mac.rx_jabber: 0
          dev.ixl.0.mac.rx_oversized: 0
          dev.ixl.0.mac.rx_fragmented: 0
          dev.ixl.0.mac.rx_undersize: 0
          dev.ixl.0.mac.rx_frames_big: 0
          dev.ixl.0.mac.rx_frames_1024_1522: 90114760
          dev.ixl.0.mac.rx_frames_512_1023: 113876
          dev.ixl.0.mac.rx_frames_256_511: 920153
          dev.ixl.0.mac.rx_frames_128_255: 1721526
          dev.ixl.0.mac.rx_frames_65_127: 4461360
          dev.ixl.0.mac.rx_frames_64: 3618517
          dev.ixl.0.mac.rx_length_errors: 0
          dev.ixl.0.mac.remote_faults: 1
          dev.ixl.0.mac.local_faults: 1
          dev.ixl.0.mac.illegal_bytes: 0
          dev.ixl.0.mac.crc_errors: 0
          dev.ixl.0.mac.bcast_pkts_txd: 37
          dev.ixl.0.mac.mcast_pkts_txd: 1865
          dev.ixl.0.mac.ucast_pkts_txd: 36026646
          dev.ixl.0.mac.good_octets_txd: 30138288202
          dev.ixl.0.mac.rx_discards: 0
          dev.ixl.0.mac.bcast_pkts_rcvd: 0
          dev.ixl.0.mac.mcast_pkts_rcvd: 888
          dev.ixl.0.mac.ucast_pkts_rcvd: 100949304
          dev.ixl.0.mac.good_octets_rcvd: 138060991717
          dev.ixl.0.pf.txq03.itr: 122
          dev.ixl.0.pf.txq03.bytes: 6777214411
          dev.ixl.0.pf.txq03.packets: 8006676
          dev.ixl.0.pf.txq03.mss_too_small: 0
          dev.ixl.0.pf.txq03.tso: 0
          dev.ixl.0.pf.txq02.itr: 122
          dev.ixl.0.pf.txq02.bytes: 8488906955
          dev.ixl.0.pf.txq02.packets: 10423485
          dev.ixl.0.pf.txq02.mss_too_small: 0
          dev.ixl.0.pf.txq02.tso: 0
          dev.ixl.0.pf.txq01.itr: 122
          dev.ixl.0.pf.txq01.bytes: 7054333499
          dev.ixl.0.pf.txq01.packets: 8560584
          dev.ixl.0.pf.txq01.mss_too_small: 0
          dev.ixl.0.pf.txq01.tso: 1
          dev.ixl.0.pf.txq00.itr: 122
          dev.ixl.0.pf.txq00.bytes: 7662717174
          dev.ixl.0.pf.txq00.packets: 9036589
          dev.ixl.0.pf.txq00.mss_too_small: 0
          dev.ixl.0.pf.txq00.tso: 0
          dev.ixl.0.pf.rxq03.itr: 62
          dev.ixl.0.pf.rxq03.desc_err: 0
          dev.ixl.0.pf.rxq03.bytes: 43745309924
          dev.ixl.0.pf.rxq03.packets: 31377789
          dev.ixl.0.pf.rxq03.irqs: 9385422
          dev.ixl.0.pf.rxq02.itr: 62
          dev.ixl.0.pf.rxq02.desc_err: 0
          dev.ixl.0.pf.rxq02.bytes: 29771692282
          dev.ixl.0.pf.rxq02.packets: 22140631
          dev.ixl.0.pf.rxq02.irqs: 9035943
          dev.ixl.0.pf.rxq01.itr: 62
          dev.ixl.0.pf.rxq01.desc_err: 0
          dev.ixl.0.pf.rxq01.bytes: 33051286308
          dev.ixl.0.pf.rxq01.packets: 24568731
          dev.ixl.0.pf.rxq01.irqs: 8834556
          dev.ixl.0.pf.rxq00.itr: 62
          dev.ixl.0.pf.rxq00.desc_err: 0
          dev.ixl.0.pf.rxq00.bytes: 31088674507
          dev.ixl.0.pf.rxq00.packets: 22861444
          dev.ixl.0.pf.rxq00.irqs: 8369457
          dev.ixl.0.pf.bcast_pkts_txd: 37
          dev.ixl.0.pf.mcast_pkts_txd: 624
          dev.ixl.0.pf.ucast_pkts_txd: 36026646
          dev.ixl.0.pf.good_octets_txd: 29983164822
          dev.ixl.0.pf.rx_discards: 2288
          dev.ixl.0.pf.bcast_pkts_rcvd: 0
          dev.ixl.0.pf.mcast_pkts_rcvd: 884
          dev.ixl.0.pf.ucast_pkts_rcvd: 100953626
          dev.ixl.0.pf.good_octets_rcvd: 138061874353
          dev.ixl.0.admin_irq: 2
          dev.ixl.0.eee.rx_lpi_count: 0
          dev.ixl.0.eee.tx_lpi_count: 0
          dev.ixl.0.eee.rx_lpi_status: 0
          dev.ixl.0.eee.tx_lpi_status: 0
          dev.ixl.0.eee.enable: 0
          dev.ixl.0.fw_lldp: 1
          dev.ixl.0.dynamic_tx_itr: 0
          dev.ixl.0.dynamic_rx_itr: 0
          dev.ixl.0.rx_itr: 62
          dev.ixl.0.tx_itr: 122
          dev.ixl.0.unallocated_queues: 380
          dev.ixl.0.fw_version: fw 8.5.67516 api 1.15 nvm 8.50 etid 8000b6de oem 1.263.0
          dev.ixl.0.current_speed: 10 Gbps
          dev.ixl.0.supported_speeds: 6
          dev.ixl.0.advertise_speed: 6
          dev.ixl.0.fc: 0
          dev.ixl.0.iflib.rxq3.rxq_fl0.buf_size: 2048
          dev.ixl.0.iflib.rxq3.rxq_fl0.credits: 1023
          dev.ixl.0.iflib.rxq3.rxq_fl0.cidx: 135
          dev.ixl.0.iflib.rxq3.rxq_fl0.pidx: 134
          dev.ixl.0.iflib.rxq2.rxq_fl0.buf_size: 2048
          dev.ixl.0.iflib.rxq2.rxq_fl0.credits: 1023
          dev.ixl.0.iflib.rxq2.rxq_fl0.cidx: 340
          dev.ixl.0.iflib.rxq2.rxq_fl0.pidx: 339
          dev.ixl.0.iflib.rxq1.rxq_fl0.buf_size: 2048
          dev.ixl.0.iflib.rxq1.rxq_fl0.credits: 1023
          dev.ixl.0.iflib.rxq1.rxq_fl0.cidx: 184
          dev.ixl.0.iflib.rxq1.rxq_fl0.pidx: 183
          dev.ixl.0.iflib.rxq0.rxq_fl0.buf_size: 2048
          dev.ixl.0.iflib.rxq0.rxq_fl0.credits: 1023
          dev.ixl.0.iflib.rxq0.rxq_fl0.cidx: 460
          dev.ixl.0.iflib.rxq0.rxq_fl0.pidx: 459
          dev.ixl.0.iflib.txq3.r_abdications: 0
          dev.ixl.0.iflib.txq3.r_restarts: 0
          dev.ixl.0.iflib.txq3.r_stalls: 0
          dev.ixl.0.iflib.txq3.r_starts: 7997959
          dev.ixl.0.iflib.txq3.r_drops: 0
          dev.ixl.0.iflib.txq3.r_enqueues: 7997959
          dev.ixl.0.iflib.txq3.ring_state: pidx_head: 1044 pidx_tail: 1044 cidx: 1044 state: IDLE
          dev.ixl.0.iflib.txq3.txq_cleaned: 12138890
          dev.ixl.0.iflib.txq3.txq_processed: 12138898
          dev.ixl.0.iflib.txq3.txq_in_use: 8
          dev.ixl.0.iflib.txq3.txq_cidx_processed: 402
          dev.ixl.0.iflib.txq3.txq_cidx: 394
          dev.ixl.0.iflib.txq3.txq_pidx: 402
          dev.ixl.0.iflib.txq3.no_tx_dma_setup: 0
          dev.ixl.0.iflib.txq3.txd_encap_efbig: 0
          dev.ixl.0.iflib.txq3.tx_map_failed: 0
          dev.ixl.0.iflib.txq3.no_desc_avail: 0
          dev.ixl.0.iflib.txq3.mbuf_defrag_failed: 0
          dev.ixl.0.iflib.txq3.m_pullups: 0
          dev.ixl.0.iflib.txq3.mbuf_defrag: 0
          dev.ixl.0.iflib.txq2.r_abdications: 0
          dev.ixl.0.iflib.txq2.r_restarts: 0
          dev.ixl.0.iflib.txq2.r_stalls: 0
          dev.ixl.0.iflib.txq2.r_starts: 10226616
          dev.ixl.0.iflib.txq2.r_drops: 0
          dev.ixl.0.iflib.txq2.r_enqueues: 10226618
          dev.ixl.0.iflib.txq2.ring_state: pidx_head: 1213 pidx_tail: 1213 cidx: 1213 state: IDLE
          dev.ixl.0.iflib.txq2.txq_cleaned: 15324161
          dev.ixl.0.iflib.txq2.txq_processed: 15324169
          dev.ixl.0.iflib.txq2.txq_in_use: 8
          dev.ixl.0.iflib.txq2.txq_cidx_processed: 9
          dev.ixl.0.iflib.txq2.txq_cidx: 1
          dev.ixl.0.iflib.txq2.txq_pidx: 9
          dev.ixl.0.iflib.txq2.no_tx_dma_setup: 0
          dev.ixl.0.iflib.txq2.txd_encap_efbig: 0
          dev.ixl.0.iflib.txq2.tx_map_failed: 0
          dev.ixl.0.iflib.txq2.no_desc_avail: 0
          dev.ixl.0.iflib.txq2.mbuf_defrag_failed: 0
          dev.ixl.0.iflib.txq2.m_pullups: 0
          dev.ixl.0.iflib.txq2.mbuf_defrag: 0
          dev.ixl.0.iflib.txq1.r_abdications: 0
          dev.ixl.0.iflib.txq1.r_restarts: 0
          dev.ixl.0.iflib.txq1.r_stalls: 0
          dev.ixl.0.iflib.txq1.r_starts: 8549118
          dev.ixl.0.iflib.txq1.r_drops: 0
          dev.ixl.0.iflib.txq1.r_enqueues: 8549173
          dev.ixl.0.iflib.txq1.ring_state: pidx_head: 1992 pidx_tail: 1992 cidx: 1992 state: IDLE
          dev.ixl.0.iflib.txq1.txq_cleaned: 12612789
          dev.ixl.0.iflib.txq1.txq_processed: 12612797
          dev.ixl.0.iflib.txq1.txq_in_use: 8
          dev.ixl.0.iflib.txq1.txq_cidx_processed: 189
          dev.ixl.0.iflib.txq1.txq_cidx: 181
          dev.ixl.0.iflib.txq1.txq_pidx: 189
          dev.ixl.0.iflib.txq1.no_tx_dma_setup: 0
          dev.ixl.0.iflib.txq1.txd_encap_efbig: 0
          dev.ixl.0.iflib.txq1.tx_map_failed: 0
          dev.ixl.0.iflib.txq1.no_desc_avail: 0
          dev.ixl.0.iflib.txq1.mbuf_defrag_failed: 0
          dev.ixl.0.iflib.txq1.m_pullups: 0
          dev.ixl.0.iflib.txq1.mbuf_defrag: 0
          dev.ixl.0.iflib.txq0.r_abdications: 0
          dev.ixl.0.iflib.txq0.r_restarts: 0
          dev.ixl.0.iflib.txq0.r_stalls: 0
          dev.ixl.0.iflib.txq0.r_starts: 8985020
          dev.ixl.0.iflib.txq0.r_drops: 0
          dev.ixl.0.iflib.txq0.r_enqueues: 8985180
          dev.ixl.0.iflib.txq0.ring_state: pidx_head: 0813 pidx_tail: 0813 cidx: 0813 state: IDLE
          dev.ixl.0.iflib.txq0.txq_cleaned: 13362500
          dev.ixl.0.iflib.txq0.txq_processed: 13362508
          dev.ixl.0.iflib.txq0.txq_in_use: 8
          dev.ixl.0.iflib.txq0.txq_cidx_processed: 332
          dev.ixl.0.iflib.txq0.txq_cidx: 324
          dev.ixl.0.iflib.txq0.txq_pidx: 332
          dev.ixl.0.iflib.txq0.no_tx_dma_setup: 0
          dev.ixl.0.iflib.txq0.txd_encap_efbig: 0
          dev.ixl.0.iflib.txq0.tx_map_failed: 0
          dev.ixl.0.iflib.txq0.no_desc_avail: 0
          dev.ixl.0.iflib.txq0.mbuf_defrag_failed: 0
          dev.ixl.0.iflib.txq0.m_pullups: 0
          dev.ixl.0.iflib.txq0.mbuf_defrag: 0
          dev.ixl.0.iflib.override_nrxds: 0
          dev.ixl.0.iflib.override_ntxds: 0
          dev.ixl.0.iflib.separate_txrx: 0
          dev.ixl.0.iflib.core_offset: 0
          dev.ixl.0.iflib.tx_abdicate: 0
          dev.ixl.0.iflib.rx_budget: 0
          dev.ixl.0.iflib.disable_msix: 0
          dev.ixl.0.iflib.override_qs_enable: 0
          dev.ixl.0.iflib.override_nrxqs: 0
          dev.ixl.0.iflib.override_ntxqs: 0
          dev.ixl.0.iflib.driver_version: 2.3.0-k
          dev.ixl.0.%parent: pci1
          dev.ixl.0.%pnpinfo: vendor=0x8086 device=0x1572 subvendor=0x8086 subdevice=0x0000 class=0x020000
          dev.ixl.0.%location: slot=0 function=0 dbsf=pci0:1:0:0 handle=\_SB_.PCI0.PEG0.PEGP
          dev.ixl.0.%driver: ixl
          dev.ixl.0.%desc: Intel(R) Ethernet Controller X710 for 10GbE SFP+ - 2.3.0-k
          

          I have been trying to diagnose this for a few days, if there's any more information you might need let me know.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            You might try disabling fw_lldp there, that has been known to cause issues.

            Are you sure this is an issue with the NIC and not the modem or just the WAN connection?

            Steve

            Z 2 Replies Last reply Reply Quote 0
            • Z
              zmiguel @stephenw10
              last edited by

              @stephenw10
              Thanks for the recommendation, I'll try it and see how it handles in the next few hours/day.

              I believe it's NIC related as I was previously using an Ubiquiti EdgeRouter and never had a problem with dropped packets with it.

              1 Reply Last reply Reply Quote 0
              • Z
                zmiguel @stephenw10
                last edited by

                Hi @stephenw10,
                After a day I'm still getting some packet loss on both WAN interfaces, but it does seem better.
                Packet loss is down to around ~2% on heavy load times, used to be ~4-6%

                Any other sugestions on ways to debug this?

                Thanks!

                1 Reply Last reply Reply Quote 0
                • Z
                  zmiguel
                  last edited by zmiguel

                  Some more information that might be relevant.
                  After a reboot this is what I'm getting:

                  $ ifconfig ixl0:
                  ixl0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
                  	description: WAN
                  	options=e503bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6>
                  	ether 64:9d:99:b1:8c:18
                  	inet6 fe80::669d:99ff:feb1:8c18%ixl0 prefixlen 64 scopeid 0x1
                  	inet xxx.xxx.xxx.xxx netmask 0xffffff00 broadcast xxx.xxx.xxx.xxx 
                  	media: Ethernet autoselect (10Gbase-Twinax <full-duplex>)
                  	status: active
                  	nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>
                  
                  $ netstat -I ixl0
                  Name    Mtu Network       Address              Ipkts Ierrs Idrop    Opkts Oerrs  Coll
                  ixl0   1500 <Link#1>      64:9d:99:b1:8c:18   855346     0  3125   385867     0     0
                  ixl0      - fe80::%ixl0/6 fe80::669d:99ff:f       18     -     -      166     -     -
                  ixl0      - xx.xx.xx.xxx/ blxx-xxx-xxx.dsl.     6235     -     -        5     -     -
                  
                  $ vmstat -z
                  ITEM                   SIZE  LIMIT     USED     FREE      REQ FAIL SLEEP
                  
                  UMA Kegs:               224,      0,     150,       3,     152,   0,   0
                  UMA Zones:             1448,      0,     167,       1,     169,   0,   0
                  UMA Slabs:               80,      0,   16522,      28,   16927,   0,   0
                  UMA Hash:               256,      0,       6,       9,      15,   0,   0
                  4 Bucket:                32,      0,     204,    2046,    5110,   0,   0
                  6 Bucket:                48,      0,      47,    2028,     909,   0,   0
                  8 Bucket:                64,      0,     343,    2199,    4279,  19,   0
                  12 Bucket:               96,      0,      38,     987,     306,   0,   0
                  16 Bucket:              128,      0,      98,    1669,    4678,   1,   0
                  32 Bucket:              256,      0,     256,    1064,    4697,   8,   0
                  64 Bucket:              512,      0,     237,     227,    2380,2292,   0
                  128 Bucket:            1024,      0,     210,     254,    3041,   1,   0
                  256 Bucket:            2048,      0,     281,      51,    1118,  19,   0
                  vmem:                  1856,      0,       3,       1,       3,   0,   0
                  vmem btag:               56,      0,   10042,    1389,   10042,  81,   0
                  VM OBJECT:              256,      0,    5357,     868,  242809,   0,   0
                  

                  (These were the only ones with FAIL)


                  edit:

                  $ ping 8.8.8.8
                  --- 8.8.8.8 ping statistics ---
                  501 packets transmitted, 500 received, 0.199601% packet loss, time 500910ms
                  rtt min/avg/max/mdev = 14.737/144.937/1864.901/327.166 ms, pipe 2
                  

                  Getting a lot of latency spikes.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, quite a few input drops on ixl0. So you see dropped traffic on other interfaces?

                    Usually that's because the NIC is not being serviced fast enough but that seems unlikely with that CPU.

                    Steve

                    Z 1 Reply Last reply Reply Quote 0
                    • Z
                      zmiguel @stephenw10
                      last edited by

                      @stephenw10
                      I've checked again right now and both ixl0 and ixl1 (both my wan ports) have some Idrop packets, but they haven't increased since I restarted the system about 1h30m ago. It also seems like they start with these values right after boot, so I would guess it's some delay between them getting packets and the packets starting getting processed.

                      The CPU sits at ~2% load, I don't have any CPU intensive packages running.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, OK I'd be running a pcap to confirm packets are actually being lost and where if you can.

                        1 Reply Last reply Reply Quote 0
                        • Z
                          zmiguel
                          last edited by

                          Hi @stephenw10
                          So today I've been capturing some packets during the day during the more heavy load times.
                          I've analysed the captures to best of my knowledge with Wireshark and I can see that some UDP packets are definitely being dropped. All the ones I found were exiting from the NIC to the internet.

                          I'm not sure what else to do with this information. Today the gateway monitoring service was around 3-10% packet loss.
                          Not sure what else I can do about this.

                          Thank you for you help so far!

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            So you can see ICMP packets leaving the NIC and no replies?

                            Where/how are you seeing UDP traffic dropped?

                            Hard to say what you can do here. I would normally be trying a different NIC at this point but that might not be an option for you.

                            Steve

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                            • Z
                              zmiguel
                              last edited by

                              Yeah I can see multiple ICMP requests without a response, I will try the motherboard's integrated realtek nic this weekend and see how that goes.

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                              • Z
                                zmiguel
                                last edited by

                                @stephenw10
                                After some more testing during the weekend It seems the reason I was having packet loss was because of using WAN load balancing.
                                After trying it with the motherboard's integrated realtek nic and also getting packet loss, I tried disabling WAN load balancing and the packet loss went away. Now I don't know if this was a pfsense issue or just my ISP's modem being shity, since both connections come from the same modem for greater than 1gbps speed (both wans have a different public ip).

                                Anyway, it seems to be fixed for now if I don't use wan load balancing. I'll be checking with my ISP to see if they have any information on their end.

                                Thanks for your help!

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, two WANs on the same modem? How is that presented at the modem? Interesting.

                                  Yeah I would guess that has to be some conflict going on there... hard to say exactly what though.

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                                  • Z
                                    zmiguel
                                    last edited by

                                    It's GPON and the modem has multiple ports, and you get up to 2 different public IPs. It's a way to get over 1gbps since the ports of the modem are only GbE but GPON allows for more than that, and my ISP doesn't seem to care about it.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Interesting. You get different public IPs in different subnets?

                                      You can't load-balance like that between WANs that use the same gateway for example.

                                      Steve

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