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    22.01/2.6.0 Missing Roboto-Italic.ttf Font?

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    • johnpozJ
      johnpoz LAYER 8 Global Moderator @plfinch
      last edited by

      @plfinch what theme are you using?

      I just did a clean install of 22.01 and I only have these listed fonts for that

      [22.01-RELEASE][admin@sg4860.local.lan]/: ls -l /usr/local/www/css/fonts/Roboto*
      -rw-r--r--  1 root  wheel  62256 Feb  7 10:32 /usr/local/www/css/fonts/Roboto-Black.woff2
      -rw-r--r--  1 root  wheel  67220 Feb  7 10:32 /usr/local/www/css/fonts/Roboto-BlackItalic.woff2
      -rw-r--r--  1 root  wheel  61600 Feb  7 10:32 /usr/local/www/css/fonts/Roboto-Bold.woff2
      -rw-r--r--  1 root  wheel  65628 Feb  7 10:32 /usr/local/www/css/fonts/Roboto-BoldItalic.woff2
      -rw-r--r--  1 root  wheel  65724 Feb  7 10:32 /usr/local/www/css/fonts/Roboto-Italic.woff2
      -rw-r--r--  1 root  wheel  61336 Feb  7 10:32 /usr/local/www/css/fonts/Roboto-Light.woff2
      -rw-r--r--  1 root  wheel  67264 Feb  7 10:32 /usr/local/www/css/fonts/Roboto-LightItalic.woff2
      -rw-r--r--  1 root  wheel  62212 Feb  7 10:32 /usr/local/www/css/fonts/Roboto-Medium.woff2
      -rw-r--r--  1 root  wheel  66152 Feb  7 10:32 /usr/local/www/css/fonts/Roboto-MediumItalic.woff2
      -rw-r--r--  1 root  wheel  61736 Feb  7 10:32 /usr/local/www/css/fonts/Roboto-Regular.woff2
      -rw-r--r--  1 root  wheel  60136 Feb  7 10:32 /usr/local/www/css/fonts/Roboto-Thin.woff2
      -rw-r--r--  1 root  wheel  65532 Feb  7 10:32 /usr/local/www/css/fonts/Roboto-ThinItalic.woff2
      [22.01-RELEASE][admin@sg4860.local.lan]/: 
      

      I went there in the dashboard.. To try and trigger it like stated, but I am not getting anything in the logs..

      I am using the default "pfsense" theme

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

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      • P
        plfinch
        last edited by

        @johnpoz

        I am using the default pfSense dashboard theme. This is a clean install (not upgrade) of 22.01 with config restore from 21.05.2. Hardware is a Netgate 5100 and seeing same thing on a Netgate SG-2440. Interestingly, the errored font packages requested are ttf but only woff2 versions are present in /usr/local/www/css/fonts/Roboto*.

        Peter

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        • johnpozJ
          johnpoz LAYER 8 Global Moderator @plfinch
          last edited by johnpoz

          @plfinch same sort of setup for me, but sg4860.. config from a 21.05.2 pulled from device when doing the clean install.

          And don't have any of those ttf files either, but I am unable to generate that log entry... I see lots of log entries for nginx - just not seeing where something would be calling those ttfs..

          logs.jpg

          I looked for any errors in the log and only see these 2 from couple days back

          error.jpg

          edit: I just went through and hit pretty much every single page you can hit from the gui.. Like everyone.. and sub tabs inside other ones, etc.. And nothing in the logs no calls for ttf, no errors other than those 2 I show above.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

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          • P
            plfinch @johnpoz
            last edited by

            @johnpoz

            Consistently reproducible for me.

            1. In dashboard select “Services / Auto Config Backup”.
            2. Then select “Settings” at top of page.
            3. Search for “error” in system / general logs.

            Peter

            johnpozJ 1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @plfinch
              last edited by johnpoz

              @plfinch

              Yeah doesn't generate any issues.

              Looking at the source of that page it shows these css

              	<link rel="stylesheet" href="/vendor/font-awesome/css/all.min.css?v=1644251523">
              	<link rel="stylesheet" href="/vendor/font-awesome/css/v4-shims.css?v=1644251523">
              	<link rel="stylesheet" href="/vendor/sortable/sortable-theme-bootstrap.css?v=1644251523">
              	<link rel="stylesheet" href="/vendor/jquery-treegrid/css/jquery.treegrid.css?v=1644251523">
              	<link rel="stylesheet" href="/css/pfSense.css?v=1644251523" />
              
              	<title>sg4860.local.lan - Services: Auto Configuration Backup: Settings</title>
              

              Do you show a setting in any of those css for a ttf?

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

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              • P
                plfinch @johnpoz
                last edited by

                @johnpoz

                Ah. The issue is browser dependent. Reproducible with ipados Safari (which I have been testing with). Not reproducible with ipados Chrome or Windows Chrome or Windows Edge.

                Peter

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @plfinch
                  last edited by

                  @plfinch and why would look for something the page does not present.. That is moronic! To ask a website for some asset that has not been presented by the website..

                  Maybe something with cache on the browser.. Looking for something was there before?

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                  • S
                    serbus @johnpoz
                    last edited by serbus

                    @johnpoz said in 22.01/2.6.0 Missing Roboto-Italic.ttf Font?:

                    Maybe something with cache on the browser.. Looking for something was there before?

                    Pfsense switched from ttf (2.5.2) to woff2 (2.6.0) fonts. Could be a cached file or something that happens during the upgrade process.

                    John

                    Lex parsimoniae

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                    • areckethennuA
                      areckethennu
                      last edited by areckethennu

                      I'm using the Brave browser and the pfSense-dark theme. The issue doesn't seem to happen for me in Auto Config Backup. So far, I'm only seeing it up to 15 minutes after a pfSense reboot. So, it's not very testable here.

                      Again, I think this started with the fresh pfSense install of 2.6.0 (along with changing over to ZFS) and not with the "upgrade" to 22.1. So, I can't see how it could be anything left over from 2.5.2. Perhaps it's something to do with restoring the config file? (<-- EDIT: nope, I don't see anything in the config file).

                      EDIT 2: and just in case, the only package I've got installed is pfBlockerNG-devel 3.1.0_1. I left it installed and turned on throughout the whole re-install/upgrade process and don't seem to be having any issue with it.

                      I'm just a home user with pfSense 23.09-RELEASE (amd64) on a Protecli VP2410

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                      • S
                        SteveITS Galactic Empire @plfinch
                        last edited by

                        @plfinch said in 22.01/2.6.0 Missing Roboto-Italic.ttf Font?:

                        browser dependent. Reproducible with ipados Safari

                        It sounds like they are sending different CSS for the different browsers and one didn't get updated for the font conversion. Upgrading presumably doesn't delete the old TTF files (since they are on my disk) so the font gets found, making it easier to sneak through testing. If it's reproducible you can open a report at https://redmine.pfsense.org/.

                        I suppose deleting the TTF files could be a bonus report.

                        re: caching, assuming they change the numbers on each release the "?v=1644251523" on the CSS URL should prevent the browser from using an old file.

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote 👍 helpful posts!

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                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator @SteveITS
                          last edited by johnpoz

                          @steveits said in 22.01/2.6.0 Missing Roboto-Italic.ttf Font?:

                          It sounds like they are sending different CSS for the different browsers

                          And where are these different CSS files at? I don't see them anywhere on pfsense - could you point them out to me..

                          What is more likely is his browser has old css in its cache and isn't updating it.. Clear the cache on the browser.

                          release the "?v=1644251523" on the CSS URL should prevent the browser from using an old file.

                          You would think - but maybe the browser is freaking stupid ;) "ipados Safari " - so this on an ipad... I could try loading it from my ipad I guess. In his logs I didn't see the agent.. In mine you can see agent sent..

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

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                          • P
                            plfinch @johnpoz
                            last edited by

                            I can confirm the issue is browser caching. I cannot reproduce in a Safari Private window. All good.

                            Peter

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                            • areckethennuA
                              areckethennu
                              last edited by

                              I cleared everything in my browser, rebooted pfSense and gone through all the menus. It's been four hours and the issue hasn't re-appeared. I guess browser cache must have been it.

                              I'm just a home user with pfSense 23.09-RELEASE (amd64) on a Protecli VP2410

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                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator @areckethennu
                                last edited by johnpoz

                                @areckethennu hhahah - safari not really what I would call a good browser ;) I avoid it whenever I can.. I tried loading gui from my phone, wife was using the ipad - but its a work phone and they prevent loading profiles (bastards!).. so it wouldn't even let me load the gui because I use my own CA which said was untrusted - but no way to say I don't care load it anyway.. Stupid browser if you ask me ;)

                                firefox warns me - but gives me the option to visit anyway..

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                • areckethennuA
                                  areckethennu @johnpoz
                                  last edited by

                                  @johnpoz Just a side note: I'm using Brave, not Safari. But for whatever reason, the issue's gone away since clearing cache.

                                  I'm just a home user with pfSense 23.09-RELEASE (amd64) on a Protecli VP2410

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                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator @plfinch
                                    last edited by johnpoz

                                    @plfinch said in 22.01/2.6.0 Missing Roboto-Italic.ttf Font?:

                                    Reproducible with ipados Safari

                                    Oh I saw that ;) my bad - that was someone else saying they could reproduce it..

                                    @areckethennu said in 22.01/2.6.0 Missing Roboto-Italic.ttf Font?:

                                    the issue's gone away since clearing cache.

                                    Yeah it would have to be the browser asking for that - because I can not find anywhere in current css where ttf is listed..

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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