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    22.01/2.6.0 Missing Roboto-Italic.ttf Font?

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    • johnpozJ
      johnpoz LAYER 8 Global Moderator @plfinch
      last edited by johnpoz

      @plfinch same sort of setup for me, but sg4860.. config from a 21.05.2 pulled from device when doing the clean install.

      And don't have any of those ttf files either, but I am unable to generate that log entry... I see lots of log entries for nginx - just not seeing where something would be calling those ttfs..

      logs.jpg

      I looked for any errors in the log and only see these 2 from couple days back

      error.jpg

      edit: I just went through and hit pretty much every single page you can hit from the gui.. Like everyone.. and sub tabs inside other ones, etc.. And nothing in the logs no calls for ttf, no errors other than those 2 I show above.

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

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      • P
        plfinch @johnpoz
        last edited by

        @johnpoz

        Consistently reproducible for me.

        1. In dashboard select “Services / Auto Config Backup”.
        2. Then select “Settings” at top of page.
        3. Search for “error” in system / general logs.

        Peter

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        • johnpozJ
          johnpoz LAYER 8 Global Moderator @plfinch
          last edited by johnpoz

          @plfinch

          Yeah doesn't generate any issues.

          Looking at the source of that page it shows these css

          	<link rel="stylesheet" href="/vendor/font-awesome/css/all.min.css?v=1644251523">
          	<link rel="stylesheet" href="/vendor/font-awesome/css/v4-shims.css?v=1644251523">
          	<link rel="stylesheet" href="/vendor/sortable/sortable-theme-bootstrap.css?v=1644251523">
          	<link rel="stylesheet" href="/vendor/jquery-treegrid/css/jquery.treegrid.css?v=1644251523">
          	<link rel="stylesheet" href="/css/pfSense.css?v=1644251523" />
          
          	<title>sg4860.local.lan - Services: Auto Configuration Backup: Settings</title>
          

          Do you show a setting in any of those css for a ttf?

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

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          • P
            plfinch @johnpoz
            last edited by

            @johnpoz

            Ah. The issue is browser dependent. Reproducible with ipados Safari (which I have been testing with). Not reproducible with ipados Chrome or Windows Chrome or Windows Edge.

            Peter

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator @plfinch
              last edited by

              @plfinch and why would look for something the page does not present.. That is moronic! To ask a website for some asset that has not been presented by the website..

              Maybe something with cache on the browser.. Looking for something was there before?

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

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              • S
                serbus @johnpoz
                last edited by serbus

                @johnpoz said in 22.01/2.6.0 Missing Roboto-Italic.ttf Font?:

                Maybe something with cache on the browser.. Looking for something was there before?

                Pfsense switched from ttf (2.5.2) to woff2 (2.6.0) fonts. Could be a cached file or something that happens during the upgrade process.

                John

                Lex parsimoniae

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                • areckethennuA
                  areckethennu
                  last edited by areckethennu

                  I'm using the Brave browser and the pfSense-dark theme. The issue doesn't seem to happen for me in Auto Config Backup. So far, I'm only seeing it up to 15 minutes after a pfSense reboot. So, it's not very testable here.

                  Again, I think this started with the fresh pfSense install of 2.6.0 (along with changing over to ZFS) and not with the "upgrade" to 22.1. So, I can't see how it could be anything left over from 2.5.2. Perhaps it's something to do with restoring the config file? (<-- EDIT: nope, I don't see anything in the config file).

                  EDIT 2: and just in case, the only package I've got installed is pfBlockerNG-devel 3.1.0_1. I left it installed and turned on throughout the whole re-install/upgrade process and don't seem to be having any issue with it.

                  I'm just a home user with pfSense 23.09-RELEASE (amd64) on a Protecli VP2410

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                  • S
                    SteveITS Galactic Empire @plfinch
                    last edited by

                    @plfinch said in 22.01/2.6.0 Missing Roboto-Italic.ttf Font?:

                    browser dependent. Reproducible with ipados Safari

                    It sounds like they are sending different CSS for the different browsers and one didn't get updated for the font conversion. Upgrading presumably doesn't delete the old TTF files (since they are on my disk) so the font gets found, making it easier to sneak through testing. If it's reproducible you can open a report at https://redmine.pfsense.org/.

                    I suppose deleting the TTF files could be a bonus report.

                    re: caching, assuming they change the numbers on each release the "?v=1644251523" on the CSS URL should prevent the browser from using an old file.

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote 👍 helpful posts!

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                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator @SteveITS
                      last edited by johnpoz

                      @steveits said in 22.01/2.6.0 Missing Roboto-Italic.ttf Font?:

                      It sounds like they are sending different CSS for the different browsers

                      And where are these different CSS files at? I don't see them anywhere on pfsense - could you point them out to me..

                      What is more likely is his browser has old css in its cache and isn't updating it.. Clear the cache on the browser.

                      release the "?v=1644251523" on the CSS URL should prevent the browser from using an old file.

                      You would think - but maybe the browser is freaking stupid ;) "ipados Safari " - so this on an ipad... I could try loading it from my ipad I guess. In his logs I didn't see the agent.. In mine you can see agent sent..

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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                      • P
                        plfinch @johnpoz
                        last edited by

                        I can confirm the issue is browser caching. I cannot reproduce in a Safari Private window. All good.

                        Peter

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                        • areckethennuA
                          areckethennu
                          last edited by

                          I cleared everything in my browser, rebooted pfSense and gone through all the menus. It's been four hours and the issue hasn't re-appeared. I guess browser cache must have been it.

                          I'm just a home user with pfSense 23.09-RELEASE (amd64) on a Protecli VP2410

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                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator @areckethennu
                            last edited by johnpoz

                            @areckethennu hhahah - safari not really what I would call a good browser ;) I avoid it whenever I can.. I tried loading gui from my phone, wife was using the ipad - but its a work phone and they prevent loading profiles (bastards!).. so it wouldn't even let me load the gui because I use my own CA which said was untrusted - but no way to say I don't care load it anyway.. Stupid browser if you ask me ;)

                            firefox warns me - but gives me the option to visit anyway..

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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                            • areckethennuA
                              areckethennu @johnpoz
                              last edited by

                              @johnpoz Just a side note: I'm using Brave, not Safari. But for whatever reason, the issue's gone away since clearing cache.

                              I'm just a home user with pfSense 23.09-RELEASE (amd64) on a Protecli VP2410

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                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator @plfinch
                                last edited by johnpoz

                                @plfinch said in 22.01/2.6.0 Missing Roboto-Italic.ttf Font?:

                                Reproducible with ipados Safari

                                Oh I saw that ;) my bad - that was someone else saying they could reproduce it..

                                @areckethennu said in 22.01/2.6.0 Missing Roboto-Italic.ttf Font?:

                                the issue's gone away since clearing cache.

                                Yeah it would have to be the browser asking for that - because I can not find anywhere in current css where ttf is listed..

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

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