WAN shows as down, even when functional

[KKIT]

Hi,

I have two Netgate XG-7100 devices in HA which work without issues.

On the second device the WAN interface shows as down, even though I successfully pinged it from the internet (created a temporary firewall rule).

Do I have to keep something in mind?

[bingo600]

@kkit
Could be the gateway monitor, not getting a ping response

[viragomann]

@bingo600 said in WAN shows as down, even when functional:

@kkit
Could be the gateway monitor, not getting a ping response

No, that's the interface state, not the gateway. This should basically mean "no carrier", I think.

@KKIT
Check Status > Interfaces

[stephenw10]

It's almost certainly because you have reassigned the WAN to a different interface, ix0 maybe, and the WAN status is still referencing the Eth1 port status.

It won't show you that in the WAN config because it's no longer using a switch interface. The easiest solution is probably to just remove the line from the WAN config. It will look like this:

			<switchif>switch0.port1</switchif>

Steve

[KKIT]

@viragomann
Just checked, still shows as down. Interface is correct, though (igb0)

[KKIT]

@stephenw10
I understand, though this doesnt show on my "primary" node, though?

Wuuld reapplying the setting have an effect?

[KKIT]

Reapplying (switching to an unused interface, then back) fixed the issue for me,

[stephenw10]

Yeah, it depends on the order it was applied and what version that change was made in since I believe there is now code to prevent it. I looks like you hit that new code by switching to a Eth interface and back. Good to know.

Steve