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    New Netgate SG-1100 2.4.5-RELEASE-p1 Available Packages Empty

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • J
      Jeremy11one @Jeremy11one
      last edited by

      Ok, we fixed the WAN issue. Now pfSense can resolve and ping google.com. But pfSense still won't update.

      [2.4.5-RELEASE][admin@pfSenseVi.internal.<snip>.com]/root: pkg-static -d update
      DBG(1)[24465]> pkg initialized
      Updating pfSense-core repository catalogue...
      DBG(1)[24465]> PkgRepo: verifying update for pfSense-core
      DBG(1)[24465]> PkgRepo: need forced update of pfSense-core
      DBG(1)[24465]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
      DBG(1)[24465]> Fetch: fetching from: https://repo01.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/meta.conf with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo00.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/meta.conf with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo01.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/meta.conf with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo01.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/meta.txz with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo00.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/meta.txz with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo01.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/meta.txz with opts "i"
      pkg-static: https://repo.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/meta.txz: Bad Request
      repository pfSense-core has no meta file, using default settings
      DBG(1)[24465]> Fetch: fetching from: https://repo01.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/packagesite.txz with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo00.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/packagesite.txz with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo01.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/packagesite.txz with opts "i"
      pkg-static: https://repo.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/packagesite.txz: Bad Request
      Unable to update repository pfSense-core
      Updating pfSense repository catalogue...
      DBG(1)[24465]> PkgRepo: verifying update for pfSense
      DBG(1)[24465]> PkgRepo: need forced update of pfSense
      DBG(1)[24465]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
      DBG(1)[24465]> Fetch: fetching from: https://repo01.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/meta.conf with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo00.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/meta.conf with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo01.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/meta.conf with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo01.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/meta.txz with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo00.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/meta.txz with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo01.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/meta.txz with opts "i"
      pkg-static: https://repo.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/meta.txz: Bad Request
      repository pfSense has no meta file, using default settings
      DBG(1)[24465]> Fetch: fetching from: https://repo01.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/packagesite.txz with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo00.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/packagesite.txz with opts "i"
      DBG(1)[24465]> Fetch: fetching from: https://repo01.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/packagesite.txz with opts "i"
      pkg-static: https://repo.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/packagesite.txz: Bad Request
      Unable to update repository pfSense
      Error updating repositories!
      
      Enter an option: 13
      
      >>> Updating repositories metadata...
      Updating pfSense-core repository catalogue...
      pkg-static: https://repo.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/meta.txz: Bad Request
      repository pfSense-core has no meta file, using default settings
      pkg-static: https://repo.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-core/packagesite.txz: Bad Request
      Unable to update repository pfSense-core
      Updating pfSense repository catalogue...
      pkg-static: https://repo.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/meta.txz: Bad Request
      repository pfSense has no meta file, using default settings
      pkg-static: https://repo.netgate.com/pkg/pfSense_factory-v2_4_4_aarch64-pfSense_factory-v2_4_4/packagesite.txz: Bad Request
      Unable to update repository pfSense
      Error updating repositories!
      ERROR: Unable to compare version of pfSense-repo
      
      R 1 Reply Last reply Reply Quote 0
      • R
        rcoleman-netgate Netgate @Jeremy11one
        last edited by

        What does the Update Branch say in the GUI? System->Updates

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

        J 1 Reply Last reply Reply Quote 0
        • J
          Jeremy11one @rcoleman-netgate
          last edited by

          @rcoleman-netgate I just did another factory reset. Immediately after the setup wizard, pfSense checked for updates and did not find any. Here is the Update page:

          2f8cf4d8-5174-48b8-aa2f-31adb173f459-image.png

          060b3b53-b342-443d-9622-0969baba81dc-image.png

          d3a77a0a-5711-4a57-b703-e6251b890487-image.png

          R 1 Reply Last reply Reply Quote 0
          • R
            rcoleman-netgate Netgate @Jeremy11one
            last edited by

            @jeremy11one Previously you said that you aren't local to the device but now you've done a factory reset. Does that mean you're on site?

            If so I recommend requesting the 22.01 image from TAC and reimaging the system.

            Ryan
            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
            Requesting firmware for your Netgate device? https://go.netgate.com
            Switching: Mikrotik, Netgear, Extreme
            Wireless: Aruba, Ubiquiti

            J 1 Reply Last reply Reply Quote 1
            • J
              Jeremy11one @rcoleman-netgate
              last edited by

              @rcoleman-netgate No, I'm still remote. There is a laptop onsite that is connected to the neighbor's Wi-Fi and also plugged into our LAN via ethernet. So I can remote into the laptop through the neighbor's Wi-Fi connection, then access the firewall through its LAN port since it's plugged into our network. That lets me do Factory Resets and anything else through the pfSense box's LAN port.

              If there's no way to fix it via the LAN port, I can ship a USB cable to them so I can re-image it that way, but shipping will take a few days.

              What is causing this "Bad Request" error? Is there some SSH command to tell pfSense to download and install a new image from another source?

              R 1 Reply Last reply Reply Quote 0
              • R
                rcoleman-netgate Netgate @Jeremy11one
                last edited by

                @jeremy11one The issue I see is it is looking at a package repo that isn't providing all the necc. information.

                I am afraid that I am not knowledgable enough to walk you around that specific issue but that doesn't mean that there is no other option to get to 2.4.5_1 and then to 22.01.

                Ryan
                Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                Requesting firmware for your Netgate device? https://go.netgate.com
                Switching: Mikrotik, Netgear, Extreme
                Wireless: Aruba, Ubiquiti

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  If that 1100 able to ping out to anything now?

                  Does it show the correct time and date?
                  If it doesn't try entering a known ntp server directly like 216.239.35.0

                  Steve

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    Jeremy11one @stephenw10
                    last edited by

                    @stephenw10 Yes, it can resolve and ping. And its date & time are correct.

                    08661d52-0cce-4908-8d4c-a49bb25574bc-image.png

                    49e3c2ac-f8dc-4c24-bcd7-81e4cdab50cc-image.png

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, OK make sure it can resolve and ping ews.netgate.com

                      What you're seeing there looks exactly like the issue the custom update branch was created to workaround.

                      [21.05.2-RELEASE][admin@1100.stevew.lan]/root: ping -c 1 ews.netgate.com
                      PING ews.netgate.com (208.123.73.93): 56 data bytes
                      64 bytes from 208.123.73.93: icmp_seq=0 ttl=50 time=109.961 ms
                      
                      --- ews.netgate.com ping statistics ---
                      1 packets transmitted, 1 packets received, 0.0% packet loss
                      round-trip min/avg/max/stddev = 109.961/109.961/109.961/0.000 ms
                      

                      Steve

                      J 1 Reply Last reply Reply Quote 0
                      • J
                        Jeremy11one @stephenw10
                        last edited by

                        @stephenw10 Somehow, pfSense stopped responding completely. I guess some config change I was trying somehow broke it. So this morning, we finally did the usbrecovery method, and MORE problems. The usbrecovery appears to have run successfully, but the firewall won't boot.

                        Here's the console output starting from the end of the usbrecovery:

                        Done!
                        
                        The system will halt now, please power off and remove the firmware
                        recovery storage device.
                        
                        
                        
                        
                        Shutdown NOW!
                        shutdown: [pid 818]
                        Waiting for system shutdown.
                        *** FINAL System shutdown message from root@pfSense-aarch64-recovery ***
                        
                        System going down IMMEDIATELY
                        
                            Feb  7 17:14:13 pfSense-aarch64-Stopping cron.
                        Waiting for PIDS: 709.
                        Stopping devd.
                        Waiting for PIDS: 483.
                        Writing entropy file: .
                        Writing early boot entropy file: .
                        .
                        Terminated
                        Feb  7 17:14:23 pfSense-aarch64-recovery syslogd: exiting on signal 15
                        Waiting (max 60 seconds) for system process `vnlru' to stop... done
                        Waiting (max 60 seconds) for system process `syncer' to stop...
                        Syncing disks, vnodes remaining... 0 0 0 done
                        Waiting (max 60 seconds) for system thread `bufdaemon' to stop... done
                        Waiting (max 60 seconds) for system thread `bufspacedaemon-0' to stop... done
                        All buffers synced.
                        Uptime: 3m8s
                        
                        The operating system has halted.
                        Power cycle or reset to reboot.
                        
                        TIM-1.0
                        WTMI-armada-17.10.5-34ce216
                        WTMI: system early-init
                        SVC REV: 5, CPU VDD voltage: 1.248V
                        
                        Fill memory before self refresh...done
                        
                        Now in Self-refresh Mode
                        Exited self-refresh ...
                        
                        
                        Self refresh Pass.
                        DDR self test mode test done!!
                        Vref read training
                        ===================
                        Final vdac_value 0x0000001F
                        
                        Vref write training
                        ===================
                        Final vref_value 0x0000001F
                        
                        DLL TUNING
                        ==============
                           DLL 0xc0001050[21:16]: [3,35,1c]
                           DLL 0xc0001050[29:24]: [7,27,17]
                           DLL 0xc0001054[21:16]: [5,36,1d]
                           DLL 0xc0001054[29:24]: [6,30,1b]
                           DLL 0xc0001074[21:16]: [0,3f,1f]
                           DLL 0xc0001074NOTICE:  Booting Trusted Firmware
                        NOTICE:  BL1: v1.3(release):armada-17.10.8:34247e0
                        NOTICE:  BL1: Built : 16:19:41, Nov  1 2NOTICE:  BL2: v1.3(release):armada-17.10.8:34247e0
                        NOTICE:  BL2: Built : 16:19:45, Nov  1 20NOTICE:  BL31: v1.3(release):armada-17.10.8:34247e0
                        NOTICE:  BL31:
                        
                        U-Boot 2017.03-armada-17.10.2-g6a6581a-dirty (Nov 01 2018 - 16:04:57 -0300)
                        
                        Model: Marvell Armada 3720 Community Board ESPRESSOBin
                               CPU    @ 1200 [MHz]
                               L2     @ 800 [MHz]
                               TClock @ 200 [MHz]
                               DDR    @ 750 [MHz]
                        DRAM:  1 GiB
                        U-Boot DT blob at : 000000003f716298
                        Comphy-0: USB3          5 Gbps
                        Comphy-1: PEX0          2.5 Gbps
                        Comphy-2: SATA0         6 Gbps
                        SATA link 0 timeout.
                        AHCI 0001.0300 32 slots 1 ports 6 Gbps 0x1 impl SATA mode
                        flags: ncq led only pmp fbss pio slum part sxs
                        PCIE-0: Link down
                        MMC:   sdhci@d0000: 0, sdhci@d8000: 1
                        SF: Detected mx25u3235f with page size 256 Bytes, erase size 64 KiB, total 4 MiB
                        Net:   eth0: neta@30000 [PRIME]
                        Hit any key to stop autoboot:  0
                        Card did not respond to voltage select!
                        mmc_init: -95, time 41
                        ** Bad device mmc 0 **
                        Card did not respond to voltage select!
                        mmc_init: -95, time 23
                        ** Bad device mmc 0 **
                        libfdt fdt_check_header(): FDT_ERR_BADMAGIC
                        No FDT memory address configured. Please configure
                        the FDT address via "fdt addr <address>" command.
                        Aborting!
                        No FDT memory address configured. Please configure
                        the FDT address via "fdt addr <address>" command.
                        Aborting!
                        ## Starting EFI application at 05000000 ...
                        WARNING: Invalid device tree, expect boot to fail
                        efi_load_pe: Invalid DOS Signature
                        ## Application terminated, r = -2
                        reading efi/boot/bootaa64.efi
                        2097152 bytes read in 60 ms (33.3 MiB/s)
                        reading armada-3720-sg1100.dtb
                        12725 bytes read in 11 ms (1.1 MiB/s)
                        ## Starting EFI application at 05000000 ...
                        Card did not respond to voltage select!
                        mmc_init: -95, time 23
                        Scanning disk sdhci@d8000.blk...
                        Found 4 disks
                        Consoles: EFI console
                            Reading loader env vars from /efi/freebsd/loader.env
                        FreeBSD/arm64 EFI loader, Revision 1.1
                        
                           Command line arguments: loader.efi
                           Image base: 0x5000000
                           EFI version: 2.05
                           EFI Firmware: Das U-boot (rev 0.00)
                           Console: efi (0x1000)
                           Load Path: bootefi
                           Load Device: bootefi
                        ERROR: cannot open /boot/lua/loader.lua: invalid argument.
                        
                        
                        Type '?' for a list of commands, 'help' for more detailed help.
                        
                        J 1 Reply Last reply Reply Quote 0
                        • J
                          Jeremy11one @Jeremy11one
                          last edited by

                          In case this helps anyone else, NetGate support said my SG-1100 needs a firmware update to fix this new error:

                          From NetGate:

                          Your 1100 needs a UBoot firmware upgrade to get the ZFS component support. 
                          
                          You will need to install to a UFS partition first, then run this command from the Diagnostics->Command Prompt (after connecting the 1100 to the internet): 
                          
                          /usr/local/share/u-boot/1100/u-boot-update.sh -f 
                          
                          And then you can reinstall with the ZFS partition. 
                          
                          Some 1100s had a UBoot version running that we did not find during our exhaustive testing and the above process should cover the error at the end of your log file: 
                          
                          ERROR: cannot open /boot/lua/loader.lua: invalid argument.
                          
                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, uboot should normally be updated automatically during the install.
                            We have seen some cases where it failed to recognise the old version and the above work-around can solve it in that situation.
                            Most users should never have to do that though.

                            Steve

                            1 Reply Last reply Reply Quote 0
                            • J
                              Jeremy11one
                              last edited by

                              My SG-1100 is now fixed and running the latest OS and U-Boot firmware. Thanks for everyone's help.

                              before forcing update:
                              U-Boot 2017.03-armada-17.10.2-g6a6581a-dirty (Nov 01 2018 - 16:04:57 -0300)
                              
                              /usr/local/share/u-boot/1100/u-boot-update.sh -f
                              
                              after forcing update:
                              U-Boot 2018.03-devel-18.12.3-gc9aa92c-dirty (Oct 07 2021 - 18:20:55 -0300)
                              
                              1 Reply Last reply Reply Quote 1
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