SG-1100
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@keyser Found another 12V 2A power supply from something else and it indeed powers it up but still nothing.
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@stephenw10 that is correct, I get an amber light on the top of the unit but putty just shows blank screen. I'm going to leave it for a day and see if it comes up eventually. The factory reset button on the unit also does nothing.
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@rustydusty1717 Disconnect power from the SG-1100 and connect the USB console cable.
Then connect a terminal app (fx. Putty) to the COM port that shows over USB. The speed is 115200Then connect power to the SG-1100. Does the console show no reaction at all even at the very moment where power is attached?
If not it must be a dead unit.
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@keyser You should see HW inventory post come up before it attempts to to boot anything OS related from the eMMC (and where it might stall if the FS i corrupted or the eMMC is defective.).
If you see a post screen, then there should also be an option to break the normal boot procedure, and you can attempt a recovery restore from a USB image
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@keyser what's really bizarre is it will eventually come up. After hours or even days it will be accessible just over the network or through console. Is it just slowly dying? Would installing an msata disk be helpful if it's just storage that is failing?
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@rustydusty1717 said in SG-1100:
I get an amber light on the top of the unit
There is no amber LED on the SG-1100, there are all green.
On the PSU maybe?
Which LED?There is really nothing on the console at power up?
The slot in the SG-1100 is mPCIe only, it cannot use an mSATA device.
Steve
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@rustydusty1717 said in SG-1100:
@keyser what's really bizarre is it will eventually come up. After hours or even days it will be accessible just over the network or through console. Is it just slowly dying? Would installing an msata disk be helpful if it's just storage that is failing?
There is no SSD options in the SG-1100. Does it have a configuration? Then there must be something gone bad in the Filesystem. I would open a ticket with Netgate TAC lite (Free), and request the recovery image and "re-image" it. That way everything is from scratch and should work.
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@keyser I took it out of the case and it does have an expansion slot. Looked like mSATA to me.
I will have to try that. It will eventually come back to being functional but it can take a few days. This is where it's currently at after being plugged in for 1 day.
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@rustydusty1717 It’s probably only your screenshot, but that datarate in putty is wrong and will cause a black screen and no reaction to key presses. The speed needs to be 115200
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@rustydusty1717 But really. With putty connected at 115200, remove power from the device, wait 10 sec and apply power again. Then youll see if it completes hardware post without issues and starts to boot. There no point in waiting another day as youll get nothing from it actually comeing “”online”.
If it posts, get the recoveryimage an try to re-image it, to find out if it can be salvaged.
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@keyser it is that screenshot I am indeed using 115200.
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If it posts, get the recoveryimage an try to re-image it, to find out if it can be salvaged.
not necessarily, it has come back 4-5 times however it has taken up to 3 days for it to come back.
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@rustydusty1717 said in SG-1100:
Looked like mSATA to me.
Same form factor but it's mPCIe only in the 1100.
Steve
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@rustydusty1717 said in SG-1100:
If it posts, get the recoveryimage an try to re-image it, to find out if it can be salvaged.
not necessarily, it has come back 4-5 times however it has taken up to 3 days for it to come back.
But that makes no difference - it’s still useless, and just waiting for it to come back online makes no sense. You need to re-image it to see if it’s actually hardware thats defective, or just the OS/Filesystem/install that is broken
