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    Captive portal block whatsup

    Captive Portal
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    • A
      ahsunh @Gertjan
      last edited by

      @gertjan Thankyou for you response.

      1. Not facing this issue on below version 2.5.2
        2.only issue facing on whatsapp audio calls only

      Attached is screenshot or WIFIvlan interface of captive portal FYI
      Screen Shot 2022-02-18 at 5.46.29 PM.png Screen Shot 2022-02-18 at 5.45.45 PM.png

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @ahsunh
        last edited by

        @ahsunh

        The first image is the bottom part of second image ? Or is it another interface ?

        And the tests ?
        For example : test number 2 ?
        Place the rule I've shown at position 1. This will make the portal 100 % transparent as soon as the user is logged in.
        It still doesn't work : the issue isn't pfSense.
        It works : redo your rules.

        Did you restarted pfSense recently ? Most firewall rule states are just 0/0 whihc means that the rules didn't match traffic.

        Btw :
        You have multiple WAN's, right ? What happens when you remove all the 'gateway' entries in all the rules, so the portal users use the default gateway ?

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        A 1 Reply Last reply Reply Quote 0
        • A
          ahsunh @Gertjan
          last edited by

          @gertjan yes bottom of same image.
          and i roll back to 2.5.2 of pfsense with same setting and it is working fine in 2.5.2.
          whatsapp audio calls connected successfully in captive portal users of 2.5.2.

          1 Reply Last reply Reply Quote 0
          • M
            moelharrak
            last edited by

            @Gertjan Thank you for your answer
            As @ahsunh said , the same setup was working fine with 2.5.2 version , the issue happened after the Upgrade to 2.6, and FYI I have two setup in two different countries, that was working fine before the upgrade to 2.6.
            DNS, captive portal , .... everything works fine just WhatsApp call (chat works).
            As I mentioned in my first post , I DID TEST OTHER VOIP APP like Instagram, they are working fine , this issue is only with whatsapp.
            I did a test allowing some whatapp's public IP --> WhatsApp call WORKS
            75a86161-f1b4-4422-ae09-12519d83147c-image.png

            1 Reply Last reply Reply Quote 0
            • K
              Knolli
              last edited by

              Hello, I actually have the same problem with WhatsApp Call. A connection is not possible. In addition, we have also noticed that VPN connections are also no longer possible. Has anyone here possibly already found a solution?

              1 Reply Last reply Reply Quote 0
              • M
                moelharrak
                last edited by

                @Knolli appreantly 2.6 has an issue with UDP, no solution has been found yet as far as I know.
                You can go back to 2.5.2 to make everything work as normally.

                K 1 Reply Last reply Reply Quote 1
                • K
                  Knolli @moelharrak
                  last edited by

                  @moelharrak
                  Thank you. I‘ve been trying to find the problem for a while now, unfortunately without success. I will now carry out a recovery.

                  1 Reply Last reply Reply Quote 0
                  • A ahsunh referenced this topic on
                  • A
                    adminacp
                    last edited by

                    Confirm this. Been having the same issue since upgrading from 2.5.2 to 2.6.0. Hoping for a solution soon for this

                    GertjanG 1 Reply Last reply Reply Quote 0
                    • GertjanG
                      Gertjan @adminacp
                      last edited by

                      @adminacp said in Captive portal block whatsup:

                      Hoping for a solution soon for this

                      What about the solution posted yesterday? :)

                      See The pfSense forum, subsection "Captive portal". That's the place where you posted.

                      This thread for for example : UDP/ICMP is not working after upgrade to 2.6.0, you will find also that the System Pacthes pfSense package has been updated, and that it contains now a fix : "Fix Captive Portal handling of non-TCP traffic after login (Redmine #12834) "

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      A 1 Reply Last reply Reply Quote 1
                      • M
                        moelharrak
                        last edited by

                        Thank you for you answer,
                        The patch failed
                        95acdb56-1dd3-4438-94bf-cdea58565a86-image.png

                        GertjanG 1 Reply Last reply Reply Quote 0
                        • GertjanG
                          Gertjan @moelharrak
                          last edited by

                          @moelharrak said in Captive portal block whatsup:

                          The patch failed

                          That's it : 3 words, no details, nothing ??!?

                          Have you found : new System Patches v2.0 ?

                          So : install that official pfSense package "System Patches" first :

                          ad8204a7-5e38-419d-ba4c-7774902c0a7a-image.png

                          Open System => Patches and you'll see :

                          12955b39-be79-469b-9993-8a5f574b8c62-image.png

                          There will be a Blue Apply button.
                          Your mission : click it. Done.

                          Keep this pfSense package "System Patches" updated.

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

                          B 1 Reply Last reply Reply Quote 1
                          • M
                            moelharrak
                            last edited by

                            Hi,
                            I'm using pfsense 2.6.0, the latest version of "System Patches" is :
                            2e56083a-2b27-4b2d-abca-ade650c596d9-image.png

                            • I see no "Fix Captive Portal ..."
                              cb0f3918-a946-49a0-b8a8-c9b02bc7e07f-image.png
                            • I tried that manually to add the commit ID, but it says patch failed
                              917f1f2b-5f9a-4252-9345-9e4bfadb94ed-image.png
                            1 Reply Last reply Reply Quote 0
                            • M
                              moelharrak
                              last edited by

                              Now The "System_Patches" version 2.0_4 is installed, the issue was in the "System Update" Previous stable version was selected.

                              • Patch installed and now UDP seems working with the captive portal.
                                Need to do more tests.
                                Thank you very much
                              1 Reply Last reply Reply Quote 0
                              • A
                                adminacp @Gertjan
                                last edited by

                                @gertjan Sorry for the late reply. Done doing the suggestion and now everything work. Thank you!

                                1 Reply Last reply Reply Quote 0
                                • R
                                  rfmendes
                                  last edited by

                                  Boa Tarde.

                                  Estava com problemas em chamadas do whatsapp, tanto vídeo quanto áudio atrás de um captive portal. Instalei o Pacote "System Patches" e apliquei o Patch do Captive Portal... conforme orientado. Reiniciei o servidor e tudo voltou a funcionar 100%. Estarei realizando mais testes, mas de momento esta resolvido.

                                  Obrigado pela ajuda!

                                  Rafael Mendes

                                  –
                                  Att;
                                  Rafael
                                  rafael.mendes@msn.com

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    marcelo.castro2018
                                    last edited by

                                    Perfect, this work fine for me!

                                    1 Reply Last reply Reply Quote 0
                                    • B
                                      Bilgram @Gertjan
                                      last edited by

                                      @gertjan
                                      Hi... I am new to this forum and have a similar problem with my pfsense+ Version 22.01 (don't know if this is the same as 2.6).
                                      pfsense-version.png
                                      With the previous Version WLAN Call for our mobile phones worked without problems....since the update no more....when I disable the captive portal then WLAN Call works.
                                      I have also in the meantime installed the System Package 2.0_4
                                      pfsense-package.png
                                      Unfortunately WLAN Call still doesn't work.
                                      Do you have an idea how to solve this?

                                      GertjanG 1 Reply Last reply Reply Quote 0
                                      • GertjanG
                                        Gertjan @Bilgram
                                        last edited by Gertjan

                                        @bilgram said in Captive portal block whatsup:

                                        System System Package 2.0_4

                                        Installing System Package 2.0_4 isn't enough.
                                        One more click is needed :

                                        9de9a539-e4c6-42c8-b9bb-eeaed1f07796-image.png

                                        Click Apply.

                                        edit : strange. I"ve said the same thing already in this thread.
                                        Your issue is different ? And if so, more details please.
                                        What is "WLAN Call" ? A call using some VOIP protocol on a device that is connected to a Wifi network, that is also your captive portal ? (guess so).

                                        No "help me" PM's please. Use the forum, the community will thank you.
                                        Edit : and where are the logs ??

                                        B 1 Reply Last reply Reply Quote 0
                                        • B
                                          Bilgram @Gertjan
                                          last edited by

                                          @gertjan
                                          Wow....thanks for the speedy reply..:-))
                                          I read the thread but didn't understand it...or should I say I can't see where I can find the "Apply" Button....
                                          I installed the Patch 2.0_4 over the Package Manager and as you can see the Patch is fully installed....according to the Package Manager...
                                          Otherwise it would be in red...
                                          pfsense-package_2.png

                                          Where do I find this "one more click"??
                                          FYI:
                                          WLAN Call allows mobile devices to telephone over wireless LAN Network (DSL) WITHOUT using a mobile provider e.g. O2 or Vodafone. The provider however has to allow this or rather hass to make this service available...
                                          Our mobile devices are in our so called "neutral" zone which is actually our external Network and every device in this Network goes over the captive portal.

                                          GertjanG 1 Reply Last reply Reply Quote 0
                                          • GertjanG
                                            Gertjan @Bilgram
                                            last edited by

                                            @bilgram said in Captive portal block whatsup:

                                            I installed the Patch 2.0_4

                                            So you have a new menu item here :

                                            fc03631e-e72b-42bc-8c19-8dc432a1d803-image.png

                                            Click on Patches.

                                            And then to the click on patch "(Redmine #12834)" as mentioned above.

                                            No "help me" PM's please. Use the forum, the community will thank you.
                                            Edit : and where are the logs ??

                                            B 2 Replies Last reply Reply Quote 0
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