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    Can not setup SG-1100 with 192.168.1.1

    Scheduled Pinned Locked Moved General pfSense Questions
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    • bmeeksB Offline
      bmeeks
      last edited by

      This might mean your ASUS router and pfSense have the same IP address. If so, that can never work.

      How do you have all this connected up? And is your Internet provided by a cable TV provider, DSL, or something else like a Wireless ISP or fiber to the home?

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      • J Offline
        jhenkel1334 @bmeeks
        last edited by

        @bmeeks
        I thought the same about the IP address. My Asus router IP address was changed at install; it is no longer 192.168.1.1.
        I have also attempted to setup with the router turned off then with WiFi in 'Airplane' mode.

        Connected as follows:

        • Laptop to LAN port
          My ISP is fiber optic to an ONT box.
        • ONT Ethernet out plugged into the WAN port.
          Both green lights are on steady.
        • Power applied
        • Tried again with power unplugged as illustrated in one of the setup examples.
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        • bmeeksB Offline
          bmeeks
          last edited by bmeeks

          Have you connected to the console of the firewall using the special USB serial cable? You need to see what is actually being output as the firewall boots up. It may not be completing the boot sequence.

          For now, leave your ASUS router totally out of the picture and unplugged. Go from your ONT Ethernet connection to the WAN port of the SG-1100. Then you can plug your laptop into the LAN port of the SG-1100, but still connect the USB serial cable that came with in the box with the firewall. For Windows, you will need to download and install the driver as outlined in the official documentation here: https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/connect-to-console.html.

          VERY IMPORTANT! The SG-1100 is a full computer. It has a disk subsystem and does not like having the power plug pulled without a proper shutdown command being issued from either the console while logged in, or from the GUI if logged in there. Never, ever just pull the power connection. If you do, disk corruption is likely and the file system will need to be repaired. Instructions for that are available at the Netgate documentation site I linked to earlier.

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          • J Offline
            jhenkel1334 @bmeeks
            last edited by

            @bmeeks
            I see. I don't have the USB cable. I purchased this second-hand, though not used. I'll get the cable from my friend and proceed as you suggest; hopefully tomorrow!
            Thanks for the directions on caring for my 'Computer'; I'll definitely keep that in mind!
            I'll update you either tomorrow or over the weekend.
            Thanks again!

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            • bmeeksB Offline
              bmeeks @jhenkel1334
              last edited by bmeeks

              @jhenkel1334 said in Can not setup SG-1100 with 192.168.1.1:

              @bmeeks
              I see. I don't have the USB cable. I purchased this second-hand, though not used. I'll get the cable from my friend and proceed as you suggest; hopefully tomorrow!
              Thanks for the directions on caring for my 'Computer'; I'll definitely keep that in mind!
              I'll update you either tomorrow or over the weekend.
              Thanks again!

              Yes, you will absolutely want that cable. It is a special cable. I suspect your filesystem is corrupt and the box is not booting. It is halting on the filesystem error and waiting. Or else, if you got it second-hand, the LAN address is not really set to 192.168.1.1. The previous owner could have set it to something else.

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              • J Offline
                jhenkel1334 @bmeeks
                last edited by

                @bmeeks
                Gotcha, thanks!!!

                bmeeksB 1 Reply Last reply Reply Quote 0
                • bmeeksB Offline
                  bmeeks @jhenkel1334
                  last edited by bmeeks

                  @jhenkel1334 said in Can not setup SG-1100 with 192.168.1.1:

                  @bmeeks
                  Gotcha, thanks!!!

                  With the USB serial connection cable connected and using something like PuTTY to connect to the box, it will show you all the currently configured IP addresses (assuming it boots completely). If it fails to boot, then you can follow the steps in the Netgate docs to repair the filesystem.

                  By the way, the USB serial cable comes in the box. If the cable is not there, then someone opened the box already and removed it.

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                  • jimpJ jimp moved this topic from Problems Installing or Upgrading pfSense Software on
                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by stephenw10

                    The console cable is a standard USB to USBmicro cable. Almost any should work there with the exception of cables that only have the power pins connected. We have also seen some cables with a 'short' end that won't connect properly at the 1100 end.
                    It you have a cable from an old phone etc it will probably work.

                    Steve

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                    • bmeeksB Offline
                      bmeeks @stephenw10
                      last edited by

                      @stephenw10 said in Can not setup SG-1100 with 192.168.1.1:

                      The console cable is a standard USB to USBmicro cable. Almost any should work there with the exception of cables that only have the power pins connected. We have also seen some cables with a 'short' end that won't connect properly at the 1100 end.
                      It you have a cable from an old phone etc it will probably work.

                      Steve

                      Good to know. For some reason I had it my mind the cable was special.

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                      • A Offline
                        akuma1x @bmeeks
                        last edited by

                        @bmeeks I'm not sure if it's a special cable or not. In a pinch, I have just grabbed a mini USB cable and used it on the older boxes (8860, 4860, etc.)

                        This model has the micro-USB port on the side, however. Probably safe to assume that a low-cost cable from Amazon would work just fine.

                        https://www.amazon.com/RAMPOW-Android-Charging-Braided-Samsung/dp/B01GJC4YMC

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          Well I wouldn't buy that particular one since it appears to include some sort of fast charge circuitry. I have no idea how that affect a USB data connection through it.

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