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    SG-5100 WAN failover at gigabit saturation

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    • A Offline
      ashlm @SteveITS
      last edited by

      @steveits Thanks again for the reply, it's very helpful.

      @steveits said in SG-5100 WAN failover at gigabit saturation:

      The latency triggers the failover.

      Yes, but latency on the gigabit interface reaches the failover threshold (>1s) only when failover is enabled. RTTsd remains below 400ms, well below the failover threshold, when the gigabit interface is set as the solitary gateway, and the gigabit interface remains up for the entire test.

      RTTsd only exceeds 1000ms when failover is enabled.

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      • S Offline
        SteveITS Rebel Alliance @ashlm
        last edited by

        @ashlm Oh, I get what you're saying now! I hadn't noticed that but wasn't looking for it. That would explain why we only saw it at that client. We thought it was the Mac because that's the only device we ever saw "cause" the problem, on several occasions.

        Since it sounds like you can reproduce it I suggest opening a case at redmine.pfsense.org and link to this thread.

        Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
        Upvote 👍 helpful posts!

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        • A Offline
          ashlm @SteveITS
          last edited by ashlm

          @steveits Thanks, have done so. Enabling gateway failover introduces latency increase and causes artificial failover scenario

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          • S Offline
            SteveITS Rebel Alliance @ashlm
            last edited by

            @ashlm Is that the right URL? It talks about traffic shaping, and is from 8 days ago. :)

            Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
            Upvote 👍 helpful posts!

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              You're testing that in 21.02?

              Can you upgrade to 22.01 and see if it's still happening?

              Steve

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              • A Offline
                ashlm @stephenw10
                last edited by

                @stephenw10 Apologies, that's a mistake. "22.01-RELEASE (amd64)
                built on Mon Feb 07 16:37:59 UTC 2022."

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Ah, Ok. Do you know if this is new behaviour in 22.01?

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                  • A Offline
                    ashlm @stephenw10
                    last edited by ashlm

                    @stephenw10 The same failover scenario manifested in 21.02 on the SG-3100, though that device couldn't achieve gigabit down on the WAN interface and was replaced with the SG-5100 without further testing with a solitary gateway. I updated th SG-5100 to the latest release before deployment, so can't say for certain if it would happen on 21.02 on the SG-5100.

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                    • A Offline
                      ashlm @ashlm
                      last edited by

                      @ashlm The issue issue is resolved, or rather is not an issue / not an accurate description. The same latency increase to >1s was recorded while testing the solitary gateway config this morning, therefore is no longer confined / attributable to enabling failover.

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                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        Ah, Ok thanks for the update. I couldn't replicate it here.

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