Unable to ugrade

[qctech]

Hi Team,

I've just pulled a SG1100 out of storage, it's not been plugged in for 10 months or so.
Connected it up, configured the WAN to DHCP, all looking good.
Tried to update from the GUI and it failed.
Tried from the CLI menu and I get a message;

ERROR: It was not possible to identify which pfSense kernel is installed

Tried from the cli using pfSense-upgrade and I get the same error.

Tried pkg update which gives me;

pkg: Invalid ABI
pkg: Warning: Major OS version upgrade detected.  Running "pkg bootstrap -f" recommended
No active remote repositories configured.

Tried pkg bootstrap -f

The package management tool is not yet installed on your system.
Do you want to fetch and install it now? [y/N]: y
Bootstrapping pkg from pkg+http://pkg.FreeBSD.org/ALTABI=/quarterly, please wait...
pkg: Error fetching http://pkg.FreeBSD.org/ALTABI=/quarterly/Latest/pkg.txz: No route to host
A pre-built version of pkg could not be found for your system.
Consider changing PACKAGESITE or installing it from ports: 'ports-mgmt/pkg'.

So, it looks like my system has forgotten what hardware it, or has decided it's a "ALTABI=" processor / kernel....

but I have no idea how to fix that!

Can anyone point me in the right direction.

[stephenw10]

Whilst it's probably possible to recover from that since you were not using it before I would just re-install 22.01 clean so you have a known good filesysyem.
Open a ticket with us to get the recovery image if you do not have it yet:
https://www.netgate.com/tac-support-request

Steve

[qctech]

Thanks @stephenw10

Request has been put in.

[qctech]

Just for the record;

The Netgate support team had replied to my message before I had even managed to log on to see the ticket, super super fast response.

Downloaded the image, wrote to USB, re-installed and all seems to be good with the world.

Thanks guys and girls.