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    Problems between iphone and dhcp?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • E
      edpbettinelli @stephenw10
      last edited by

      @stephenw10 Sorry i meant iphones respond to ping with other devices in the same vlan but pfsense does not respond to ping for at least 1 minute\

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      • S
        SteveITS Galactic Empire @edpbettinelli
        last edited by

        @edpbettinelli said in Problems between iphone and dhcp?:

        pfsense does not respond to ping for at least 1 minute

        During that minute, does it respond to pings on other interfaces?

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        • stephenw10S
          stephenw10 Netgate Administrator @edpbettinelli
          last edited by

          @edpbettinelli said in Problems between iphone and dhcp?:

          but pfsense does not respond to ping

          From the iphones or from other devices? Or both?

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          • E
            edpbettinelli @SteveITS
            last edited by

            @steveits said in Problems between iphone and dhcp?:

            During that minute, does it respond to pings on other interfaces?

            yes, even non-iphone devices on the same vlan respond to pfsense ping

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator @edpbettinelli
              last edited by

              @edpbettinelli are you saying you can not ping an iphone by name when unbound is restarting - this would make sense.

              Or are you saying iphone can not ping pfsense IP on the iphone vlan? By IP? By name?

              If unbound is restarting - then yeah you could have issues with resolving anything by name.. But that should not effect ping by IP..

              Registering dhcp leases in unbound has been problematic for quite some time, because any time a lease is redone or issued it forces a restart of unbound, etc.

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              • S
                SteveITS Galactic Empire @edpbettinelli
                last edited by

                @edpbettinelli said in Problems between iphone and dhcp?:

                even non-iphone devices on the same vlan respond to pfsense ping

                That makes me think it's more of a wireless+phone issue than a pfSense issue.

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote ๐Ÿ‘ helpful posts!

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                • E
                  edpbettinelli @johnpoz
                  last edited by

                  @johnpoz said in Problems between iphone and dhcp?:

                  are you saying you can not ping an iphone by name when unbound is restarting - this would make sense.
                  Or are you saying iphone can not ping pfsense IP on the iphone vlan? By IP? By name?
                  If unbound is restarting - then yeah you could have issues with resolving anything by name.. But that should not effect ping by IP..
                  Registering dhcp leases in unbound has been problematic for quite some time, because any time a lease is redone or issued it forces a restart of unbound, etc.

                  the effect is that all apps are blocked, with an app on iphone i verified that ping using ip. other iphone or voip phones on the same vlan respond to ping, while if in that minute I try to ping pfsense no response.

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator @edpbettinelli
                    last edited by johnpoz

                    @edpbettinelli ok I just started a ping to my iphone IP 192.168.2.198

                    I restarted dhcp, I even did a manual reload of all the firewall rules..

                    Not 1 ping dropped.

                    Ping statistics for 192.168.2.198:
                        Packets: Sent = 124, Received = 124, Lost = 0 (0% loss),
                    Approximate round trip times in milli-seconds:
                        Minimum = 2ms, Maximum = 322ms, Average = 73ms
                    Control-C
                    

                    from a box on another vlan to the wifi vlan the iphone is on...

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
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                    • E
                      edpbettinelli @johnpoz
                      last edited by

                      @johnpoz sorry I didn't understand, did you ping from iphone to your gateway or from pfsense to iphone?
                      I see the problem from iphone to pfsense

                      Sorry for my english

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        So during the failure you are still able to ping pfSense from other devices?

                        If pfSense itself stops responding then it does sounds like know pf reload issue:
                        https://redmine.pfsense.org/issues/12827

                        Steve

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                        • E
                          edpbettinelli @stephenw10
                          last edited by

                          @stephenw10 I confirm that with all other devices except iphone pfsense does not lose a ping. it seems like some strange management of wifi by apple

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                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator @edpbettinelli
                            last edited by

                            @edpbettinelli ok on my iphone.. Pinging pfsense IP on that vlan.

                            Restart unbound, reload firewall filters, restarted dhcp, etc..

                            Not a ping lost

                            PNG image.png

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Mmm, there's really no reason the iphone should react at all to dhcpd restarting.

                              Can we see your test results so we know exactly what you're seeing?

                              Steve

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                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator @stephenw10
                                last edited by

                                @stephenw10 said in Problems between iphone and dhcp?:

                                there's really no reason the iphone should react at all to dhcpd restarting.

                                exactly - the only thing I could see having any possible effect at all is a reload of the firewall rules.. if that got hung up then maybe ok, but states are not flushed on a reload, I don't think that is a default setting - mine don't flush the states, etc..

                                So if you started a ping just as the firewall rules were reloading I could see maybe an issue?

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
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                                • E
                                  edpbettinelli @johnpoz
                                  last edited by

                                  @johnpoz Last night I tried from home in vpn to reload the rules I am attaching the ping screen to pfsense.
                                  vpn.JPG
                                  vlandati.JPG
                                  sorvegl.JPG
                                  There was an iphone connected which never lost the ping during all my tests (the ping, however, was from my pc in vpn to the iphone).
                                  This morning I tried to activate a dhcp on a test vlan and my iphone crashed as usual,
                                  while the rest of the devices had no problems (same behavior of the attached snap).
                                  I forgot the iPhones are managed by a mdm in the cloud.
                                  Other tests I will be able to do only when the company is stopped.
                                  Do you have tests to recommend to me to get more data to find the cause of the problem?
                                  Thank you very much for your support, I will keep you updated on the developments.
                                  Luca Bottini

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator @edpbettinelli
                                    last edited by

                                    @edpbettinelli said in Problems between iphone and dhcp?:

                                    my iphone crashed

                                    I assume you mean it was unable to connect out via WIFI?

                                    It didn't actually crash?

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                                    • E
                                      edpbettinelli @stephenw10
                                      last edited by

                                      @stephenw10 said in Problems between iphone and dhcp?:

                                      I assume you mean it was unable to connect out via WIFI?
                                      It didn't actually crash?

                                      I mean that the iphone has lost the connection to the pfsense for the usual minute.
                                      After that everything goes back to normal even on iPhones

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        How exactly are you seeing this on the iphone?

                                        You are running a ping?

                                        You can't connect to the webgui?

                                        Can't pull a new IP?

                                        I have a phone connected via wifi to pfSense here but unless I was actively testing I wouldn't notice if it got disconnected for 1min.

                                        Even if dhcp failed completely any client should just continue to use it's existing IP until the lease expires.

                                        Is the iphone pulling a very short dhcp lease? Like 1min?

                                        Steve

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                                        • E
                                          edpbettinelli @stephenw10
                                          last edited by

                                          @stephenw10
                                          I launch an extended ping to pfsense from the iphone no problem, I do an apply on dhcp vlan test activation and the ping stops responding (between 50 and 60 lost pings)
                                          The phone can only communicate with devices on the same vlan, no internet, no GUI,no routing to other vlan. When the iphone loses the ping client just continue to use existing ip.
                                          Default lease time on this VLAN 7 days.

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                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator @stephenw10
                                            last edited by johnpoz

                                            @stephenw10 said in Problems between iphone and dhcp?:

                                            Is the iphone pulling a very short dhcp lease? Like 1min?

                                            Yeah the only thing that would make sense on dhcp issue like that is lease time crazy crazy low!! I mean insane low!!

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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