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    Solved - Upgrading from 2.6.0 to Plus - Unable to check for updates

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    27 Posts 12 Posters 8.2k Views 11 Watching
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    • Z Offline
      zachtywebb @Traveller
      last edited by

      @traveller Guess at least I'm not alone...

      T 1 Reply Last reply Reply Quote 0
      • T Offline
        Traveller @zachtywebb
        last edited by

        @zachtywebb A post in another thread suggested checking Perfer IPv4 under System->Advanced->Networking.

        This allowed me to proceed with my upgrade.

        Z J ? 3 Replies Last reply Reply Quote 1
        • Z Offline
          zachtywebb @Traveller
          last edited by

          @traveller Thanks! Will give that a go next time I have a window where internet can be down.

          T 1 Reply Last reply Reply Quote 0
          • T Offline
            Traveller @zachtywebb
            last edited by

            @zachtywebb Good luck
            I'm doing the upgrade now as I finally have time when I don't need to connect to work, and my wife is away for the weekend.

            1 Reply Last reply Reply Quote 0
            • J Offline
              jonlecroy @Traveller
              last edited by

              @traveller Thanks for the tip - didn't resolve for me (prefer was already checked, disabled ipv6 temporarily to see if that would help, it didn't.)

              1 Reply Last reply Reply Quote 0
              • R Offline
                revengineer
                last edited by revengineer

                The issue persists and @Traveller provided the temporary solution. Thank you!

                1 Reply Last reply Reply Quote 0
                • Z Offline
                  zachtywebb
                  last edited by

                  I was able to successfully upgrade from 2.5.2 to 2.6.0 to 22.01 last night without needing to set the prefer IPv4 option. Looks like whatever was going on has been fixed.

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                  • J Offline
                    jonlecroy
                    last edited by jonlecroy

                    I'm still seeing the problem. If the service side has changed/fixed is there a cache to clear somewhere?

                    Specifically - still seeing ntop repo SSL validation errors. Pasting the upgrade command output is causing spam errors here :(

                    J 1 Reply Last reply Reply Quote 0
                    • ? Offline
                      A Former User @Traveller
                      last edited by

                      @traveller Thanks for the advice about preferring IPv4 when IPv6 is enabled I think it is ews.netgate.com that only has an IPv4 address, I also got the following errors when IPv6 was preferred so it looks like a certificate issue as well.

                      Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.netgate.com
                      34369339392:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-build-release-tarballs/BUILD_NODE/pkg-amd64-ce/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/crypto/openssl/ssl/statem/statem_clnt.c:1916:
                      Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.netgate.com
                      34369339392:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-build-release-tarballs/BUILD_NODE/pkg-amd64-ce/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/crypto/openssl/ssl/statem/statem_clnt.c:1916:

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                      • J Offline
                        jonlecroy @jonlecroy
                        last edited by

                        This fixes the issue if the cert errors are for the ntop repo: https://www.yinfor.com/2022/02/upgrade-pfsense-from-the-community-edition-to-pfsense-plus.html

                        ? 1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @jonlecroy
                          last edited by

                          @jonlecroy

                          I have checked my pfsense install and do not have ntop installed. I am however using IPv6 in a dual stack environment and when I checked my internal DNS server which is used for all DNS queries I noticed that while most DNS queries for A and AAAA records do succceed unfortunately some do not. So if Prefer IPv4 is not selected the upgrade checking process fails, enable it and the Upgrade check works. I have been using dual stack IPv6 for 7 years now, hopefully now this IPv6 issue is highlighted the supporting infrastructure can be updated so Upgrade Check/Upgrade it works correctly

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                          • T Offline
                            tohil @Guest
                            last edited by

                            Hi all

                            I have the same issue on a fresh 2.6.0 install, which was on 22.01 before. I've reinstalled to get the box to zfs.

                            I've started this thread thread

                            any suggestions?

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              dpseattle
                              last edited by

                              This worked yesterday (April 21) however was not able to run the upgrade from 2.6 to plus. today, getting error:

                              Retrieving Unable to check for updates

                              Tried all the suggestions above. No joy. Could someone look at the upgrade server endpoints if there was a change blocking?

                              Thanks!

                              T 1 Reply Last reply Reply Quote 0
                              • T Offline
                                tohil @dpseattle
                                last edited by

                                @dpseattle
                                I had to copy cert files from a running box to the installation with issues and then it worked...

                                /etc/ssl
-rw-r--r--   1 root  wheel   7544 Feb 15 16:54 pfSense-repo-custom.cert
-rw-------   1 root  wheel   3242 Feb 15 16:54 pfSense-repo-custom.key
                                1 Reply Last reply Reply Quote 1
                                • D Offline
                                  dpseattle
                                  last edited by dpseattle

                                  This post is deleted!
                                  1 Reply Last reply Reply Quote 0
                                  • A Offline
                                    adelaide_guy
                                    last edited by

                                    I am also getting update issue. I am getting bad request:

                                    Updating pfSense-core repository catalogue...
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v22_01_amd64-core/meta.txz: Bad Request
repository pfSense-core has no meta file, using default settings
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v22_01_amd64-core/packagesite.pkg: Bad Request
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v22_01_amd64-core/packagesite.txz: Bad Request
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v22_01_amd64-pfSense_plus_v22_01//meta.txz: Bad Request
repository pfSense has no meta file, using default settings
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v22_01_amd64-pfSense_plus_v22_01//packagesite.pkg: Bad Request
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v22_01_amd64-pfSense_plus_v22_01//packagesite.txz: Bad Request
Unable to update repository pfSense
                                    A 1 Reply Last reply Reply Quote 1
                                    • A Offline
                                      AkumaMG @adelaide_guy
                                      last edited by

                                      Same here,
                                      I this its SSL issue but not sure.

                                      A 1 Reply Last reply Reply Quote 0
                                      • A Offline
                                        adelaide_guy @AkumaMG
                                        last edited by

                                        @akumamg

                                        I have open up a ticket with Netgate support and they made changes on their end to fix this issue. Try to update now and see if it works with you now but if it doesn't open up Netgate support ticket and they will you fix this for free.

                                        D 1 Reply Last reply Reply Quote 0
                                        • D Offline
                                          dpseattle @adelaide_guy
                                          last edited by dpseattle

                                          @adelaide_guy Same blocker. Next, opened a support ticket. Appears they need a cert output from in-place upgraded CE system to correct their backend (asked if the system was in-place upgraded CE migrating to Plus or newly downloaded CE v2.6 upgrading to Plus - might be different fix routes). Anyways Netgate support was awesome! Migration from CE to Plus is complete.

                                          1 Reply Last reply Reply Quote 0
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