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SG-1100 Upgrade to Netgate pfSense Plus 22.01-RELEASE failure

Scheduled Pinned Locked Moved Official Netgate® Hardware
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  • F
    fadushin
    last edited by fadushin Apr 6, 2022, 9:08 PM Apr 6, 2022, 9:06 PM

    My SG-1100 appears to have had problems upgrading to 22.01 (from 20.02 -- erm, I think). It looks like some of the libraries did not upgrade properly.

    The symptoms are that I can't get an IP address assigned when connected to the SG-1100 via ethernet, and hence have no IP access to the device (hence no GUI).

    I can attach to the device over micro-USB, but the only (?) thing I can do is get shell access, which I guess is great, but I have no idea what I can do from there. I don't have a menu config or anything, so I am guessing that got hosed as part of the upgrade.

    Suggestions?

    Here is the console output from the banner on.

    ***** FILE SYSTEM MARKED CLEAN *****
    Filesystems are clean, continuing...
    Mounting filesystems...
    
            __
     _ __  / _|___  ___ _ __  ___  ___      _
    | '_ \| |_/ __|/ _ \ '_ \/ __|/ _ \   _| |_
    | |_) |  _\__ \  __/ | | \__ \  __/  |_   _|
    | .__/|_| |___/\___|_| |_|___/\___|    |_|
    |_|
    
    
    Welcome to Netgate pfSense Plus 22.01-RELEASE...
    
    ...random: read_random_uio unblock wait
    random: unblocking device.
    ELF ldconfig path: /lib /usr/lib /usr/lib/compat /usr/local/lib /usr/local/lib/compat/pkg /usr/lib/engines /usr/local/lib/compat/pkg /usr/local/lE
    done.
    /usr/local/bin/ping-auth.sh: /usr/local/sbin/ping-auth: Exec format error
    Launching the init system...
    Warning: PHP Startup: Invalid library (maybe not a PHP library) 'pdo.so' in Unknown on line 0
    
    Warning: PHP Startup: Unable to load dynamic library 'xmlreader.so' (tried: /usr/local/lib/php/20190902/xmlreader.so (/usr/local/lib/php/201909020
    
    Warning: Cannot load module 'pdo_sqlite' because required module 'pdo' is not loaded in Unknown on line 0
    Starting CRON... done.
    /usr/local/bin/ping-auth.sh: /usr/local/sbin/ping-auth: Exec format error
    Netgate pfSense Plus 22.01-RELEASE arm64 Mon Feb 07 16:39:19 UTC 2022
    Bootup complete
    
    FreeBSD/arm64 (Amnesiac) (ttyu0)
    
    login: root
    Password:
    # pwd
    /root
    # id
    uid=0(root) gid=0(wheel) groups=0(wheel),5(operator),1999(admins)
    # ls -l
    total 144064
    -rw-r--r--  2 root  wheel       1023 Feb  7 11:57 .cshrc
    -rw-r--r--  1 root  wheel          0 Apr  6 13:22 .hushlogin
    -rw-r--r--  1 root  wheel         80 Feb  7 11:57 .k5login
    -rw-r--r--  1 root  wheel        328 Feb  7 11:57 .login
    -rw-r--r--  2 root  wheel        405 Feb  7 11:57 .profile
    -rw-r--r--  1 root  wheel       1943 Apr  6 13:22 .shrc
    -rw-r--r--  1 root  wheel       3086 Apr  6 13:22 .tcshrc
    -rw-------  1 root  wheel  132501504 Jan  9  2020 ntopng.core
    -rw-r--r--  1 root  wheel      37503 Mar  4  2020 packetcapture.cap
    -rw-------  1 root  wheel   14876672 Apr  4 08:12 pkg-static.core
    # ifconfig
    mvneta0: flags=8a02<BROADCAST,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
            options=bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM>
            ether f0:ad:4e:0d:28:77
            media: Ethernet 1000baseT <full-duplex>
            status: active
            nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
    enc0: flags=0<> metric 0 mtu 1536
            groups: enc
            nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
    lo0: flags=8008<LOOPBACK,MULTICAST> metric 0 mtu 16384
            options=680003<RXCSUM,TXCSUM,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
            groups: lo
            nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
    pflog0: flags=0<> metric 0 mtu 33160
            groups: pflog
    pfsync0: flags=0<> metric 0 mtu 1500
            syncpeer: 0.0.0.0 maxupd: 128 defer: off
            syncok: 1
            groups: pfsync
    

    Thanks!

    S 1 Reply Last reply Apr 6, 2022, 10:23 PM Reply Quote 0
    • S
      SteveITS Galactic Empire @fadushin
      last edited by Apr 6, 2022, 10:23 PM

      @fadushin The safest thing is probably to open a free ticket at go.netgate.com and ask for the 1100 firmware. Then install that, and restore the config from backup. They usually respond quickly.

      https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/reinstall-pfsense.html

      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
      Upvote 👍 helpful posts!

      F 1 Reply Last reply Apr 7, 2022, 12:07 PM Reply Quote 2
      • F
        fadushin @SteveITS
        last edited by Apr 7, 2022, 12:07 PM

        @steveits Thank you, I was able to get the latest firmware from Netgate and install it with little difficulty. Back up and running.

        1 Reply Last reply Reply Quote 1
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