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    pfsense 2.6.0 sshguard @ web gui bug/crash

    Scheduled Pinned Locked Moved General pfSense Questions
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    • VioletDragonV
      VioletDragon @Gertjan
      last edited by VioletDragon

      @gertjan I have done a fresh install on a VM but the problem is still there,

      I think i am going to roll back to 2.5.2 because this issue is only on 2.6.0.

      GertjanG 1 Reply Last reply Reply Quote 0
      • VioletDragonV
        VioletDragon @Gertjan
        last edited by

        @gertjan I am seeing this in the System Logs now,

        Apr 27 10:36:27	check_reload_status	435	Syncing firewall
        Apr 27 10:36:23	check_reload_status	435	Syncing firewall
        Apr 27 10:36:22	check_reload_status	435	Syncing firewall
        Apr 27 10:36:20	check_reload_status	435	Syncing firewall
        
        1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan @VioletDragon
          last edited by Gertjan

          @violetdragon

          You think the other 95000+** "2.6.0" users have the same problem ?
          I can assure you, they use the same - byte by byte code.
          So, it boils down to : 2.6.0 in combination with what you have/use/do with it.

          I'm just making this up. The number is probably way bigger.

          edit : I'm just trying to motivate you to find the issue ;)

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          VioletDragonV 2 Replies Last reply Reply Quote 0
          • VioletDragonV
            VioletDragon @Gertjan
            last edited by

            @gertjan Then why is the problem still there after a fresh install? this problem has started when installing 2.6.0 there has to be a problem somewhere because on a base install the gui crashes. The logs are fulled up with,

            Apr 27 10:36:27	check_reload_status	435	Syncing firewall
            Apr 27 10:36:23	check_reload_status	435	Syncing firewall
            Apr 27 10:36:22	check_reload_status	435	Syncing firewall
            Apr 27 10:36:20	check_reload_status	435	Syncing firewall
            
            GertjanG stephenw10S 2 Replies Last reply Reply Quote 0
            • VioletDragonV
              VioletDragon @Gertjan
              last edited by

              @gertjan deleting everything on the homepage except for System Information seems to fix it but when adding other widgets is causing the problem, time to revert back to 2.5.2!

              1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan @VioletDragon
                last edited by

                @violetdragon said in pfsense 2.6.0 sshguard @ web gui bug/crash:

                after a fresh install?

                ??
                You put gasoline in your car : it won't start.
                You put better gasoline in your car : it still doesn't start.
                You develop "just made for you" gasoline in your car : still a no go.
                Because the motor is/was dead.

                Look for the common factors.
                Use a bare metal system, any ancient desktop device with a double NIC will do.
                VM's are great, but add another boatload of possible issues.

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                VioletDragonV 1 Reply Last reply Reply Quote 0
                • VioletDragonV
                  VioletDragon @Gertjan
                  last edited by

                  @gertjan That is what I have done, I have tested on a Xen Hypervisor and a Dell T3600 and the problem is still there. I am going to revert back to 2.5.2 because 2.6.0 seems to be unreliable with the Gui Crashing left right and center!

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator @VioletDragon
                    last edited by

                    @violetdragon said in pfsense 2.6.0 sshguard @ web gui bug/crash:

                    The logs are fulled up with,

                    Apr 27 10:36:27	check_reload_status	435	Syncing firewall
                    Apr 27 10:36:23	check_reload_status	435	Syncing firewall
                    Apr 27 10:36:22	check_reload_status	435	Syncing firewall
                    Apr 27 10:36:20	check_reload_status	435	Syncing firewall
                    

                    Ok, this is good. That's the first evidence we've seen of some process misbehaving. Something is continually reloading the firewall. Did you apply the keep-counters patch?
                    It's one of the recommended patches in the System Patches package. If your system is reloading that frequently it will be affected by that.
                    It's fixed in 2.7 if you're able to test a snapshot.
                    Now that may be a symptom and not the cause of course.

                    Any config that works in 2.5.2 should work in 2.6 but clearly there are edge cases and you seem to have found one. Since most users are not hitting it though we have no way to replicate it to try to fix it without your input. Something in your config is unique.

                    Steve

                    VioletDragonV 1 Reply Last reply Reply Quote 0
                    • VioletDragonV
                      VioletDragon @stephenw10
                      last edited by

                      @stephenw10 hi, what is the patched? Do you have any documentation of it? I have removed all widgets leaving system information and it is behaving itself. It's a strange one but I think it's one of the widgets.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Sure it's this: https://redmine.pfsense.org/issues/12827

                        I suspect the problem showing the dashboard is showing up because one of the widgets id trying to access some data that isn't available during a filter reload and it's apparently reloading all the time. That bug might mean that there is no access when that happens but it should not cause it. Unless it's stuck in a race condition for some reason.

                        Steve

                        VioletDragonV 1 Reply Last reply Reply Quote 0
                        • VioletDragonV
                          VioletDragon @stephenw10
                          last edited by

                          @stephenw10 Hi sorry for such a slow reply been a bit busy. However it seems that the problem has gone away by removing the widget then putting them back again however my suspicion is it's either that NTP Widget which is broken or its pfblockerng widget. I have all the other widgets and it seems fine.

                          Thanks.

                          Jack.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Of the two I would suspect the ntp widget more since it pulls in real-time data whereas the pfBlocker widget shows only counts which I believe is cached. Though I've never really dug into it that deep!
                            I assume it was not immediately obvious which it is from enabling them?

                            VioletDragonV 1 Reply Last reply Reply Quote 0
                            • VioletDragonV
                              VioletDragon @stephenw10
                              last edited by

                              @stephenw10 I have not determined which it is but I have removed both widget and seems to be behaving itself right now, I need NTP to be functional because I use Time Based security for the Yubikey's i have.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Well you obvuoiusly don't actually need the widget for NTP to work but it's nice to check it that way. I have the NTP widget up here, complete with GPS info, and it's never given trouble.

                                Try querying ntp at the command line, is there a delay?

                                [2.6.0-RELEASE][admin@pfsensemirror.stevew.lan]/root: ntpq -p
                                     remote           refid      st t when poll reach   delay   offset  jitter
                                ==============================================================================
                                 2.pfsense.pool. .POOL.          16 p    -   64    0    0.000   +0.000   0.000
                                +time.cloudflare 10.20.14.167     3 u  142  512  377   12.333   -0.083   0.149
                                -ns1.do.steersne 114.199.6.79     2 u   72  512  377    7.008   -0.542   0.375
                                *103.219.22.112  193.67.79.202    2 u  193  512  377    6.833   +0.117   1.862
                                +1fv-x-e0001-e7a 193.150.34.2     3 u  175  512  377    8.463   +0.730   2.103
                                

                                It tries to use reverse dns on those which can take a second or two.

                                Steve

                                VioletDragonV 2 Replies Last reply Reply Quote 0
                                • VioletDragonV
                                  VioletDragon @stephenw10
                                  last edited by VioletDragon

                                  @stephenw10 Yeah that is why I use the Widget can just log into the home page and it's there but it is no biggie, I can always check it via CLI. I have actually been looking at GPS modules that plug into the Serial on the Firewall but not sure what is recommended and what isn't.

                                  Only 3 Widgets that are not on the home page now is Services, pfBlockerng & NTP it is behaving itself as we speak.

                                  1 Reply Last reply Reply Quote 0
                                  • VioletDragonV
                                    VioletDragon @stephenw10
                                    last edited by VioletDragon

                                    @stephenw10 Hi Stephenw, I have some more information on the problem, I have found exactly what widget is causing the problem, I have a package called NUT for my UPS I just enabled the widget and the Web Gui is no longer working again it has been fine since disabling the widget.

                                    This can be marked as solved.

                                    Thanks.

                                    Jack.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Ah, nice work.

                                      However that shouldn't cause a problem. How is it configured?

                                      Steve

                                      VioletDragonV 1 Reply Last reply Reply Quote 0
                                      • VioletDragonV
                                        VioletDragon @stephenw10
                                        last edited by

                                        @stephenw10 It is configured over USB.

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Anything special there? Any errors it shows?

                                          Does the NUT status page ever show problems maybe?

                                          Steve

                                          VioletDragonV 1 Reply Last reply Reply Quote 0
                                          • VioletDragonV
                                            VioletDragon @stephenw10
                                            last edited by

                                            @stephenw10 Actually when going to NUT itself it does not load it causes the gui to crash again.

                                            1 Reply Last reply Reply Quote 0
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