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    NUT package (2.8.0 and below)

    Scheduled Pinned Locked Moved UPS Tools
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    • dennypageD
      dennypage @missionit.tech
      last edited by

      @missionit-tech said in NUT package:

      Then in the System log I get "Can't connect to UPS [INTERNET550U] (usbhid-ups-INTERNET550U): No such file or directory" then "Startup successful" then "User local-monitor@::1 logged into UPS [INTERNET550U]" then "UPS INTERNET550U is unavailable" and finally "Poll UPS [INTERNET550U] failed - Driver not connected" every 5 seconds forever.

      Please

      1. reboot pfSense with the UPS attached
      2. post a screen capture of your UPS settings (Services -> UPS -> UPS Settings)
      3. post system log entries matching 'usb' (Status -> System Logs -> System -> General, click on wrench icon and type 'usb' in the Message field, click Apply Filter).
      M 1 Reply Last reply Reply Quote 0
      • M
        missionit.tech @dennypage
        last edited by

        @dennypage
        UPS1.JPG

        USB logs:

        Apr 15 14:02:39 upsd 75535 Can't connect to UPS [INTERNET550U] (usbhid-ups-INTERNET550U): No such file or directory
        Apr 15 14:06:25 kernel xhci0: <Marvell Integrated USB 3.0 controller> mem 0x58000-0x5bfff irq 16 on simplebus1
        Apr 15 14:06:25 kernel usbus0 on xhci0
        Apr 15 14:06:25 kernel ehci0: <Marvell Integrated USB 2.0 controller> mem 0x5e000-0x5ffff irq 17 on simplebus1
        Apr 15 14:06:25 kernel usbus1: EHCI version 1.0
        Apr 15 14:06:25 kernel usbus1 on ehci0
        Apr 15 14:06:25 kernel usbus0: 5.0Gbps Super Speed USB v3.0
        Apr 15 14:06:25 kernel usbus1: 480Mbps High Speed USB v2.0
        Apr 15 14:06:25 kernel ugen0.1: <Marvell XHCI root HUB> at usbus0
        Apr 15 14:06:25 kernel uhub0: <Marvell XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus0
        Apr 15 14:06:25 kernel ugen1.1: <Marvell EHCI root HUB> at usbus1
        Apr 15 14:06:25 kernel uhub1: <Marvell EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus1
        Apr 15 14:06:25 kernel ugen1.2: <Tripp Lite INTERNET550U> at usbus1
        Apr 15 14:06:25 kernel uhid0: <Tripp Lite INTERNET550U, class 0/0, rev 2.00/0.02, addr 2> on usbus1
        Apr 15 14:06:53 upsd 42898 Can't connect to UPS [INTERNET550U] (usbhid-ups-INTERNET550U): No such file or directory
        Apr 15 14:06:57 upsd 57232 Can't connect to UPS [INTERNET550U] (usbhid-ups-INTERNET550U): No such file or directory

        Thank you so much for your assistance! Looking forward to hearing back from you!

        1 Reply Last reply Reply Quote 0
        • dennypageD
          dennypage
          last edited by

          @missionit-tech

          Try different USB ports on the host. Looking to try different hubs on the machine. You are currently connected to usbus1 and looking to try connecting to usbus0.

          One other (bizarre) thought comes to mind. No rational reason other than I've never seen anyone do uppercase before. Change UPS Name to simply lowercase 'myups' or some such.

          M 1 Reply Last reply Reply Quote 0
          • M
            missionit.tech @dennypage
            last edited by

            @dennypage Thanks so much for your assistance with this! Unfortunately, the Netgate SG-2100 only has 1 USB port on it so I dont have any options to try a different USB port. I tried renaming to "myups" and its still the same issue.

            dennypageD 2 Replies Last reply Reply Quote 0
            • dennypageD
              dennypage @missionit.tech
              last edited by

              @missionit-tech

              Can you run the following please?

              • disable the UPS service
              • unplug and re-plug the usb connection
              • run the usbconfig command
              • re-enable the UPS service
              • run the usbconfig command again

              Looking to see something similar to this:

              [22.01-RELEASE][root@fw.cococafe.com]/root: usbconfig
              ugen0.1: <0x8086 XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
              ugen0.2: <Tripp Lite Tripp Lite UPS> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (0mA)
              [22.01-RELEASE][root@fw.cococafe.com]/root: 
              
              1 Reply Last reply Reply Quote 0
              • keyserK
                keyser Rebel Alliance
                last edited by

                Hi All.

                I have been unable to locate any details on whether I can monitor the UPS state via pfSenses built-in SNMP service, if I have NUT installed and working as aspected?

                I Guess the question is: Does NUT have any integration/MIBs that needs to be installed, so the built-in SNMP Service can see state and UPS info from NUT?

                Love the no fuss of using the official appliances :-)

                dennypageD 1 Reply Last reply Reply Quote 0
                • dennypageD
                  dennypage @missionit.tech
                  last edited by

                  @missionit-tech Were you able to get your UPS working?

                  M 1 Reply Last reply Reply Quote 0
                  • dennypageD
                    dennypage @keyser
                    last edited by

                    @keyser said in NUT package:

                    Does NUT have any integration/MIBs that needs to be installed, so the built-in SNMP Service can see state and UPS info from NUT?

                    If I understand your question correctly, you are asking if you can monitor the state of a non SNMP based UPS connected to the pfSense system via the SNMP server on pfSense. Assuming so...

                    This is more an SNMP question than a NUT question. The SNMP server (bsnmp or net-snmp) determines what/how/where something is exposed via SNMP. There is nothing built-in to either SNMP package to support NUT status, however both support extensions that will allow you to do what you want. You will have to configure the integration yourself. Search for "bsnmp-ucd" (bsnmp) or "net-snmp-extend-mib" (net-snmp) for details.

                    Here is an example integration using net-snmp.

                    One additional note: The configuration UI for bsnmp does not have any allowance for extensions, so you would have to go out to the filesystem and modify the config file. It might be easier to use the net-snmp package, which does have allowance for extensions in the UI. See the Extended Commands section at the bottom of the Host Information tab.

                    HTH

                    keyserK 1 Reply Last reply Reply Quote 0
                    • keyserK
                      keyser Rebel Alliance @dennypage
                      last edited by

                      @dennypage Thank you for the detailed answer.

                      This is a little above my allowed time to invest in geekery :-)

                      I was just wondering if perhaps someone had already done that integration :-)

                      Love the no fuss of using the official appliances :-)

                      dennypageD 1 Reply Last reply Reply Quote 0
                      • M
                        missionit.tech @dennypage
                        last edited by

                        @dennypage
                        I have not made it back to the site yet to test the last troubleshooting steps that you suggested. Sorry for the delay getting back to you on it. Ill keep you posted when I get back onsite. Thanks for checking in.

                        1 Reply Last reply Reply Quote 0
                        • dennypageD
                          dennypage @keyser
                          last edited by

                          @keyser Using librenms by chance? If so, it's pretty easy. The integration script is here. All you have to do is put the script on the local filesystem and add the script in the Extended Commands section for net-snmp...

                          keyserK 1 Reply Last reply Reply Quote 0
                          • keyserK
                            keyser Rebel Alliance @dennypage
                            last edited by

                            @dennypage said in NUT package:

                            @keyser Using librenms by chance? If so, it's pretty easy. The integration script is here. All you have to do is put the script on the local filesystem and add the script in the Extended Commands section for net-snmp...

                            Unfortunately not. I’m Using Zabbix, and have recently moved away from a Zabbix Agent on my pfSense and instead started using the “pfSense SNMP” template Zabbix has made available.

                            It works well, allthough a few counters/details are missing compared to rbecelli’s pfSense Active agent template.

                            Love the no fuss of using the official appliances :-)

                            dennypageD 1 Reply Last reply Reply Quote 0
                            • dennypageD
                              dennypage @keyser
                              last edited by

                              @keyser You are more determined than I. I gave Zabbix a serious go a while back. It worked well in circumstances where an agent was available. However for SNMP devices, of which I have a large number, it required far too much work for me. I gave up after a couple of weeks. 🤕

                              keyserK 1 Reply Last reply Reply Quote 0
                              • keyserK
                                keyser Rebel Alliance @dennypage
                                last edited by

                                @dennypage said in NUT package:

                                @keyser You are more determined than I. I gave Zabbix a serious go a while back. It worked well in circumstances where an agent was available. However for SNMP devices, of which I have a large number, it required far too much work for me. I gave up after a couple of weeks. 🤕

                                😆 Well it did take a little learning, But it’s actually rather simple and flexible. One just needs to understand the architecture.

                                Love the no fuss of using the official appliances :-)

                                1 Reply Last reply Reply Quote 0
                                • FileCityF
                                  FileCity
                                  last edited by

                                  Hi all, I've noticed a published NUT 2.8.0 package with a lot of improvements.
                                  Development has been more active this year with actually 2.8.1 started.
                                  Is an updated BSD version of this package on the way ?

                                  Thanks to let know if someone knows about it.

                                  dennypageD 1 Reply Last reply Reply Quote 0
                                  • dennypageD
                                    dennypage @FileCity
                                    last edited by

                                    @filecity said in NUT package:

                                    Hi all, I've noticed a published NUT 2.8.0 package with a lot of improvements.
                                    Development has been more active this year with actually 2.8.1 started.
                                    Is an updated BSD version of this package on the way ?

                                    It will probably be a few months. 2.8.0 represents 5+ years of changes, all rolled up into a single release. I expect that will take some time to stabilize.

                                    1 Reply Last reply Reply Quote 0
                                    • dennypageD dennypage referenced this topic on
                                    • K
                                      kevindd992002
                                      last edited by

                                      @dennypage

                                      So I replaced my tower UPS with a rackmounted APC Smart-UPS that has a Network Management Card. What is the best way to have a central "UPS server"? Should I point NUT (in pfsense) to the APC UPS using the remote snmp driver and make NUT the main server for everything? Or would it be beneficial to make NUT and other clients as slaves and make the APC UPS as a server itself?

                                      dennypageD 1 Reply Last reply Reply Quote 0
                                      • dennypageD
                                        dennypage @kevindd992002
                                        last edited by

                                        @kevindd992002 said in NUT package:

                                        So I replaced my tower UPS with a rackmounted APC Smart-UPS that has a Network Management Card. What is the best way to have a central "UPS server"? Should I point NUT (in pfsense) to the APC UPS using the remote snmp driver and make NUT the main server for everything? Or would it be beneficial to make NUT and other clients as slaves and make the APC UPS as a server itself?

                                        I have a Smart-UPS with an NMC2, and individual hosts speaking directly to the UPS via SNMP. I recommend this approach.

                                        Be sure to assign a fixed address for the UPS. If you running the DHCP server on pfSense, I would also recommend enabling the static ARP option for the UPS (for good measure).

                                        1 Reply Last reply Reply Quote 0
                                        • T
                                          tnowak
                                          last edited by

                                          Hi. So I have this new UPS that has been added to NUT 3 months ago. I've tried nut-2.8.0 on RPi and it works fine. But I really like to have it handled by pfSense. Any changes on package upgrade to 2.8.0 in the near future?

                                          dennypageD 1 Reply Last reply Reply Quote 0
                                          • dennypageD
                                            dennypage @tnowak
                                            last edited by

                                            @tnowak What is the UPS and how does it physically connect? Have you confirmed that it does not actually work with 2.7?

                                            T 1 Reply Last reply Reply Quote 0
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