[WORKAROUND] Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed)

Sergei_Shablovsky

@stephenw10
So now the main question now are: how to manually ensure that settings from backup successfully restored ?, this mean step by step check each settings in backup config...

Because a lot of settings in each package, I do not remember exactly settings, of course. (May be needed to make PDF copy of each page of settings next time ;)

stephenw10

All the package settings are stored in the main config file. If you restore the complete config file all the package settings will come with it.
The settings shown in the GUI are only what is loaded from the config at boot.

Steve

Sergei_Shablovsky

@stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

The part that matters is the config version. So if you look in the config file you will see:
<?xml version="1.0"?>
<pfsense>
	<version>22.6</version>
When you import an older config into a newer pfSense version it runs it through a series of upgrade scripts for each version change so that the final imported config is compatible with the system. However the config version only appears once in the file so if you import only a section of it that won't contain the version and it will not be upgraded. You may end up with a config that cannot be loaded.
I personally never import sections of config, it's far safer to import only the complete config file.

See: https://docs.netgate.com/pfsense/en/latest/backup/restore.html#restore-options

Thank You for suggestions, Steve!

So, I check double twice: install pfSense on a bare metal, reboot, then install all needed packages (reboot after each package), then backup from .xml backup file, wait 2h, then reboot, the result are the same: packages disappear from installed, not possible to update/upgrade from menu or manually, ping from pfSense CLI on monitoring 1.1.1.1 / 8.8.8.8 are ok, but ping / traceroute on other sites - no, LAN are working (surfing web as test), but sometimes some images not loaded...

Your suggestion?

P.S.

$ host -t srv _https._tcp.packages.netgate.com
;;connection timed out; no servers could be reached;

$ host files01.netgate.com.
;;connection timed out; no servers could be reached;

$ host files00.netgate.com.
;;connection timed out; no servers could be reached;

# pkg-static update -f
Updating pfSense-core repository catalogue...
pkg-static: https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/meta.txz: No address record
repository pfSense-core has no meta file, using default settings
pkg-static: https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/packagesite.pkg: No address record
pkg-static: https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/packagesite.txz: No address record
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg-static: https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/meta.txz: No address record
repository pfSense has no meta file, using default settings
pkg-static: https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.pkg: No address record
pkg-static: https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.txz: No address record
Unable to update repository pfSense
Error updating repositories!

stephenw10

Are you installing 2.7?

The config you are restoring is setting the repo to next-dev-version so if you are installing 2.6 and then restoring that it will cause it to try to use the wrong repo and fail.

You don't need to install packages before restoring is will pull them in at the first boot after the install.

But it looks like you have some more general connectivity issue happening there. Those SRV records should resolve:

steve@steve-MMLP7AP-00 ~ $ host -t srv _https._tcp.packages.netgate.com
_https._tcp.packages.netgate.com has SRV record 10 10 443 pkg00-atx.netgate.com.
_https._tcp.packages.netgate.com has SRV record 10 10 443 pkg01-atx.netgate.com.
steve@steve-MMLP7AP-00 ~ $ host -t srv _https._tcp.packages-beta.netgate.com
_https._tcp.packages-beta.netgate.com has SRV record 10 10 443 pkg01-atx.netgate.com.
_https._tcp.packages-beta.netgate.com has SRV record 10 10 443 pkg00-atx.netgate.com.

Steve

NollipfSense

Please see Jim's note here below and why it's important to post in development section.

https://forum.netgate.com/topic/171891/update-failure-2-7-0-development-amd64-built-on-tue-apr-26-06-13-40-utc-2022-freebsd-12-3-stable

Sergei_Shablovsky

@stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

Are you installing 2.7?

Yes, pfSense 2.7 CE

The config you are restoring is setting the repo to next-dev-version so if you are installing 2.6 and then restoring that it will cause it to try to use the wrong repo and fail.

You don't need to install packages before restoring is will pull them in at the first boot after the install.

I trying several times with and without installing packages before restoring from .xml backup file.
Result are the same.

But it looks like you have some more general connectivity issue happening there. Those SRV records should resolve:

steve@steve-MMLP7AP-00 ~ $ host -t srv _https._tcp.packages.netgate.com
_https._tcp.packages.netgate.com has SRV record 10 10 443 pkg00-atx.netgate.com.
_https._tcp.packages.netgate.com has SRV record 10 10 443 pkg01-atx.netgate.com.
steve@steve-MMLP7AP-00 ~ $ host -t srv _https._tcp.packages-beta.netgate.com
_https._tcp.packages-beta.netgate.com has SRV record 10 10 443 pkg01-atx.netgate.com.
_https._tcp.packages-beta.netgate.com has SRV record 10 10 443 pkg00-atx.netgate.com.

Because ping/traceroute not working for anything excluding LANs, and ping are ok only for 1.1.1.1/8.8.8.8 I come with the same conclusion.

But where is the source of problem and how to find them?

Sergei_Shablovsky

@nollipfsense said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

Please Jim's note here below and why it's important to post in development section.

https://forum.netgate.com/topic/171891/update-failure-2-7-0-development-amd64-built-on-tue-apr-26-06-13-40-utc-2022-freebsd-12-3-stable

Thank You that point me.

Hm, I never imagine that Netgate was making so unstable upgrade...

stephenw10

@sergei_shablovsky said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

I never imagine that Netgate was making so unstable upgrade...

What?!

We specifically stopped updating the snapshot servers in order to shield end users from any instability these significant changes might introduce. The snapshot servers are still there and you can still pull pkgs from them. They are just not being updated currently. It will not prevent you accessing the servers.

You might be seeing an IPv6 issue. Try:

host -4t srv _https._tcp.packages-beta.netgate.com

Steve

Sergei_Shablovsky

@stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

@sergei_shablovsky said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

I never imagine that Netgate was making so unstable upgrade...

What?!

We specifically stopped updating the snapshot servers in order to shield end users from any instability these significant changes might introduce. The snapshot servers are still there and you can still pull pkgs from them. They are just not being updated currently. It will not prevent you accessing the servers.

According stopping to updating snapshots to end users - totally agree with you.

You might be seeing an IPv6 issue. Try:
host -4t srv _https._tcp.packages-beta.netgate.com

Thank You, Steve.

The result are:

;;connection timed out; no servers could be reached

stephenw10

Can it resolve anything?

Didn't you have an issue very similar to this previously?

Sergei_Shablovsky

@stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

Can it resolve anything?

Unfortunately, NO

Also I check ipv6 settings everywhere,- nothing used.

Didn't you have an issue very similar to this previously?

No any similar...

Sergei_Shablovsky

@stephenw10

The problem come right after update from .xml backup file. Because of this I try to determine which section of .xml backup file impact on this: as I describe before, installing one-by-one. Trying installing packages before, and after restoring... But results are the same: all looks like ok, but after System section restoring - going to wrong state, and connection to outside partially loss..

I more than sure that with .xml backup file are all ok, because I make 3 copy of them on 3 different media.

Sergei_Shablovsky

@stephenw10

Today I found that:

if disable DNS Resolver
reboot
when enabling DNS Resolver
After pressing Save button on DNS Resolver webGUI page, the follow error appear on top of the page (not on separate pop-up or info/alert part of page, just on upper background):

Warning: file_put_contents(/var/unbound/sslcert.crt): failed to open stream: No such file or directory in /etc/inc/unbound.inc on line 314
Warning: chmod(): No such file or directory in /etc/inc/unbound.inc on line 315
Warning: file_put_contents(/var/unbound/sslcert.key): failed to open stream: No such file or directory in /etc/inc/unbound.inc on line 316
Warning: chmod(): No such file or directory in /etc/inc/unbound.inc on line 317

stephenw10

You have pfBlocker in the config but not installed perhaps?

NollipfSense

It's saying update available today but still unable to update. I also tried installing pfBlockerNG, no luck.

Screen Shot 2022-05-10 at 8.56.52 AM.png

Screen Shot 2022-05-10 at 8.56.28 AM.png

stephenw10

Hmm, you should be able to update the to April 26th snap. What does pkg -d update show?

NollipfSense

@stephenw10 Still does nothing then eventually goes back to the shell prompt.
Screen Shot 2022-05-10 at 3.54.35 PM.png

stephenw10

Looks like a general connectivity issue then. Try: pkg -d4 update

Sergei_Shablovsky

@stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

You have pfBlocker in the config but not installed perhaps?

Yes, in .xml backup file must be settings for pfBlockerNG. But now there are no any packages installed, due error in connectivity...

Sergei_Shablovsky

@stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

Hmm, you should be able to update the to April 26th snap. What does pkg -d update show?
Similar screen immediately, with

pfSense repository is up to date
All repositories are up to date

at the end of screen.