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    [WORKAROUND] Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed)

    Scheduled Pinned Locked Moved General pfSense Questions
    repobackupsshfresh install2.7.0-dev
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    • Sergei_ShablovskyS
      Sergei_Shablovsky @stephenw10
      last edited by

      @stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

      Hmm, you should be able to update the to April 26th snap. What does pkg -d update show?
      Similar screen immediately, with

      pfSense repository is up to date
      All repositories are up to date
      

      at the end of screen.

      —
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      • Sergei_ShablovskyS
        Sergei_Shablovsky @stephenw10
        last edited by Sergei_Shablovsky

        @stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

        Looks like a general connectivity issue then. Try: pkg -d4 update

        The same screen with “all are up to date”...

        Need to note that 13) Update from console menu item in VGA console initiate update checking procedure and all looks like no any problem, just no new updates.
        But Update from menu in webGUI (and also checking text string say “unable to ...”) give me the answer “Unable to check...”

        Also when I try to install package (any of them), follow error happens:

        >>> Upgrading pkg... done.
        >>> Updating repositories metadata... 
        Updating pfSense-core repository catalogue...
        Fetching meta.conf: . done
        Fetching packagesite.pkg: . done
        Processing entries: . done
        pfSense-core repository update completed. 7 packages processed.
        Updating pfSense repository catalogue...
        Fetching meta.conf: . done
        Fetching packagesite.pkg: .......... done
        Processing entries: .......... done
        pfSense repository update completed. 513 packages processed.
        All repositories are up to date.
        ERROR: Unable to compare version of pfSense-repo
        

        —
        CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
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        (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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        • Sergei_ShablovskyS
          Sergei_Shablovsky @stephenw10
          last edited by

          @stephenw10
          Please look at my initial post, I mean on:

          ADDED
          There are also some mismatching on SSH keys level, because after restoring System section from backup .xml and hardware rebooting not possible to logging in webGUI: browser pop-up with “This browser must to support cookies** appear.

          How to fix this?

          —
          CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Do not restore single config sections. Only restore the full config.

            You are missing some pkgs as we showed earlier. Try to install those. You will not be able to upgrade again until they are present.

            Steve

            Sergei_ShablovskyS 2 Replies Last reply Reply Quote 0
            • NollipfSenseN
              NollipfSense @stephenw10
              last edited by

              @stephenw10 That seems to be working...

              Screen Shot 2022-05-11 at 11.18.57 AM.png

              pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
              pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

              stephenw10S 1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator @NollipfSense
                last edited by

                @nollipfsense Ok so in your case it was an IPv6 connectivity issue.

                NollipfSenseN 1 Reply Last reply Reply Quote 0
                • NollipfSenseN
                  NollipfSense @stephenw10
                  last edited by

                  @stephenw10 It seems that it was the last update before the developer shutdown as the date now appears as April 26.

                  pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                  pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                  1 Reply Last reply Reply Quote 0
                  • Sergei_ShablovskyS
                    Sergei_Shablovsky @stephenw10
                    last edited by

                    @stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

                    Do not restore single config sections. Only restore the full config.

                    You are missing some pkgs as we showed earlier. Try to install those. You will not be able to upgrade again until they are present.

                    As I note before, I try both path before and unsuccessfully.

                    And of course, I read carefully Your suggestions, and if restore, doing that only from full .xml config file.

                    What about SSL key issue?

                    —
                    CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                    Help Ukraine to resist, save civilians people’s lives !
                    (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Ok what I expect here is that you install a 2.7 snapshot clean (new snaps should be available later today).
                      Make sure that has connectivity as expected.
                      Then restore the complete config file and it should pull in the required packages at first boot.

                      If that's failing then something in the config file is breaking access to the pkg repo.

                      Check the repo line itself matches, for 2.7 is should be:

                      		<pkg_repo_conf_path>/usr/local/share/pfSense/pkg/repos/pfSense-repo-devel.conf</pkg_repo_conf_path>
                      

                      Steve

                      Sergei_ShablovskyS 1 Reply Last reply Reply Quote 0
                      • Sergei_ShablovskyS
                        Sergei_Shablovsky @stephenw10
                        last edited by Sergei_Shablovsky

                        @stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

                        Do not restore single config sections. Only restore the full config.

                        You are missing some pkgs as we showed earlier. Try to install those. You will not be able to upgrade again until they are present.

                        Steve

                        I was trying another one time:

                        • bare metal install latest 2.7.0 from memstik-VGA console
                          cold restart
                          ping appear ok, traceroute appear ok, speedtest show full link utilization
                        • restore from .xml backup file
                          cold restart
                        • waiting ~4-5h about exclamation warning message disappear
                          cold restart
                          ping appear ok, traceroute appear ok, speedtest show full link utilization

                        Result:

                        1. No possible to check system update info in Dashboard / System Information / Version vidjet
                        Unable to check for updates
                        
                        1. No possible to update system by System / Update
                        Retrieving Unable to check for updates
                        
                        1. No possible to install any package by System / Package Installer
                        >>> Upgrading pkg... done.
                        >>> Updating repositories metadata... 
                        Updating pfSense-core repository catalogue...
                        Fetching meta.conf: . done
                        Fetching packagesite.pkg: . done
                        Processing entries: . done
                        pfSense-core repository update completed. 7 packages processed.
                        Updating pfSense repository catalogue...
                        Fetching meta.conf: . done
                        Fetching packagesite.pkg: .......... done
                        Processing entries: .......... done
                        pfSense repository update completed. 513 packages processed.
                        All repositories are up to date.
                        ERROR: Unable to compare version of pfSense-repo
                        
                        1. Notice that 1 main alerts persist:
                        SSH KeyGen
                        
                        pfSense has started creating missing SSH keys. SSH Startup will be delayed. Please note that reloading the filter rules and changes will be delayed until this operation is completed.
                        
                        $ host -t srv _https._tcp.packages.netgate.com
                        _https._tcp.packages.netgate.com has SRV record 10 10 443 pkg00-atx.netgate.com.
                        _https._tcp.packages.netgate.com has SRV record 10 10 443 pkg01-atx.netgate.com.
                        
                        $ host files01.netgate.com.
                        files01.netgate.com has address 208.123.73.209
                        files01.netgate.com has IPv6 address 2610:160:11:18::209
                        
                        $ host files00.netgate.com.
                        files00.netgate.com has address 208.123.73.207
                        files00.netgate.com has IPv6 address 2610:160:11:18::207
                        
                        # pkg-static update -f
                        Updating pfSense-core repository catalogue...
                        Fetching meta.conf: . done
                        Fetching packagesite.pkg: . done
                        Processing entries: . done
                        pfSense-core repository update completed. 7 packages processed.
                        Updating pfSense repository catalogue...
                        Fetching meta.conf: . done
                        Fetching packagesite.pkg: .......... done
                        Processing entries: .......... done
                        pfSense repository update completed. 513 packages processed.
                        All repositories are up to date.
                        
                        pkg -d4 update
                        
                        DBG(1)[60047]> pkg initialized
                        Updating pfSense-core repository catalogue...
                        DBG(1)[60047]> PkgRepo: verifying update for pfSense-core
                        DBG(1)[60047]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                        DBG(1)[60047]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/meta.conf
                        DBG(1)[60047]> opening libfetch fetcher
                        DBG(1)[60047]> Fetch > libfetch: connecting
                        DBG(1)[60047]> Fetch: fetching from: https://pkg00-atx.netgate.com/packages/pfSense_master_amd64-core/meta.conf with opts "i4"
                        DBG(1)[60047]> Fetch: fetcher chosen: https
                        DBG(1)[60047]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/packagesite.pkg
                        DBG(1)[60047]> opening libfetch fetcher
                        DBG(1)[60047]> Fetch > libfetch: connecting
                        DBG(1)[60047]> Fetch: fetching from: https://pkg00-atx.netgate.com/packages/pfSense_master_amd64-core/packagesite.pkg with opts "i4"
                        DBG(1)[60047]> Fetch: fetcher chosen: https
                        DBG(1)[60047]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/packagesite.txz
                        DBG(1)[60047]> opening libfetch fetcher
                        DBG(1)[60047]> Fetch > libfetch: connecting
                        DBG(1)[60047]> Fetch: fetching from: https://pkg00-atx.netgate.com/packages/pfSense_master_amd64-core/packagesite.txz with opts "i4"
                        DBG(1)[60047]> Fetch: fetcher chosen: https
                        pfSense-core repository is up to date.
                        Updating pfSense repository catalogue...
                        DBG(1)[60047]> PkgRepo: verifying update for pfSense
                        DBG(1)[60047]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
                        DBG(1)[60047]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/meta.conf
                        DBG(1)[60047]> opening libfetch fetcher
                        DBG(1)[60047]> Fetch > libfetch: connecting
                        DBG(1)[60047]> Fetch: fetching from: https://pkg00-atx.netgate.com/packages/pfSense_master_amd64-pfSense_devel/meta.conf with opts "i4"
                        DBG(1)[60047]> Fetch: fetcher chosen: https
                        DBG(1)[60047]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.pkg
                        DBG(1)[60047]> opening libfetch fetcher
                        DBG(1)[60047]> Fetch > libfetch: connecting
                        DBG(1)[60047]> Fetch: fetching from: https://pkg00-atx.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.pkg with opts "i4"
                        DBG(1)[60047]> Fetch: fetcher chosen: https
                        DBG(1)[60047]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.txz
                        DBG(1)[60047]> opening libfetch fetcher
                        DBG(1)[60047]> Fetch > libfetch: connecting
                        DBG(1)[60047]> Fetch: fetching from: https://pkg00-atx.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.txz with opts "i4"
                        DBG(1)[60047]> Fetch: fetcher chosen: https
                        pfSense repository is up to date.
                        All repositories are up to date.
                        

                        —
                        CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                        Help Ukraine to resist, save civilians people’s lives !
                        (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

                        NollipfSenseN 1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          And still missing some packages? It looks like you probably are and they must be lost during the restore.
                          This is what you should see in the current snapshot:

                          [2.7.0-DEVELOPMENT][admin@cedev.stevew.lan]/root: pkg info -x pfSense
                          pfSense-2.7.0.a.20220513.0600
                          pfSense-Status_Monitoring-1.7.11_4
                          pfSense-base-2.7.0.a.20220513.0600
                          pfSense-default-config-2.7.0.a.20220513.0600
                          pfSense-kernel-pfSense-2.7.0.a.20220513.0600
                          pfSense-pkg-System_Patches-2.0_4
                          pfSense-rc-2.7.0.a.20220513.0600
                          pfSense-repo-2.7.0.a.20220513.0600
                          pfSense-upgrade-1.0_21
                          php74-pfSense-module-0.80
                          

                          Steve

                          Sergei_ShablovskyS 2 Replies Last reply Reply Quote 0
                          • NollipfSenseN
                            NollipfSense @Sergei_Shablovsky
                            last edited by

                            @sergei_shablovsky I just updated and installed pfBlockerNG, no problem...I did the update from the console and the install from the webGUI...maybe you have another update.

                            pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                            pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                            Sergei_ShablovskyS 1 Reply Last reply Reply Quote 0
                            • Sergei_ShablovskyS
                              Sergei_Shablovsky @stephenw10
                              last edited by Sergei_Shablovsky

                              @stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

                              And still missing some packages? It looks like you probably are and they must be lost during the restore.

                              Please read item 1-3 from previous message: I have no ability to install ANY package
                              ;)

                              This is what you should see in the current snapshot:

                              [2.7.0-DEVELOPMENT][admin@cedev.stevew.lan]/root: pkg info -x pfSense
                              pfSense-2.7.0.a.20220513.0600
                              pfSense-Status_Monitoring-1.7.11_4
                              pfSense-base-2.7.0.a.20220513.0600
                              pfSense-default-config-2.7.0.a.20220513.0600
                              pfSense-kernel-pfSense-2.7.0.a.20220513.0600
                              pfSense-pkg-System_Patches-2.0_4
                              pfSense-rc-2.7.0.a.20220513.0600
                              pfSense-repo-2.7.0.a.20220513.0600
                              pfSense-upgrade-1.0_21
                              php74-pfSense-module-0.80
                              

                              Steve

                              That is what I have:

                              pkg: No package(s) matching pfSense
                              

                              —
                              CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                              Help Ukraine to resist, save civilians people’s lives !
                              (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                              • Sergei_ShablovskyS
                                Sergei_Shablovsky @NollipfSense
                                last edited by

                                @nollipfsense said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

                                @sergei_shablovsky I just updated and installed pfBlockerNG, no problem...I did the update from the console and the install from the webGUI...

                                Update from console looks like normally screen output (see previous message).

                                maybe you have another update.

                                What exactly a You mean? I download LATEST snapshot from official pfSense web

                                —
                                CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                                Help Ukraine to resist, save civilians people’s lives !
                                (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                                • Sergei_ShablovskyS
                                  Sergei_Shablovsky @stephenw10
                                  last edited by

                                  @stephenw10

                                  May be some issue with SSH keys? (Please look at the error description that I write above)...

                                  —
                                  CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                                  Help Ukraine to resist, save civilians people’s lives !
                                  (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                                  • Sergei_ShablovskyS
                                    Sergei_Shablovsky @stephenw10
                                    last edited by

                                    @stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

                                    Ok what I expect here is that you install a 2.7 snapshot clean (new snaps should be available later today).
                                    Make sure that has connectivity as expected.
                                    Then restore the complete config file and it should pull in the required packages at first boot.

                                    If that's failing then something in the config file is breaking access to the pkg repo.

                                    Check the repo line itself matches, for 2.7 is should be:

                                    		<pkg_repo_conf_path>/usr/local/share/pfSense/pkg/repos/pfSense-repo-devel.conf</pkg_repo_conf_path>
                                    

                                    Checked double twice: all as You wrote.

                                    —
                                    CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                                    Help Ukraine to resist, save civilians people’s lives !
                                    (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      It looks like something in the config you're restoring is causing it to brake the pkg repo such that it overwrites the existing pkgs and cannot replace them.
                                      I have failed to replicate it here restoring a backup from 2.7 into 2.7.

                                      Try testing a basic backup config made after the clean install. That restores OK for me so if that also fails for you it must somehow be in your environment.

                                      Steve

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                                      • Sergei_ShablovskyS
                                        Sergei_Shablovsky @stephenw10
                                        last edited by

                                        @stephenw10 said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

                                        It looks like something in the config you're restoring is causing it to brake the pkg repo such that it overwrites the existing pkgs and cannot replace them.

                                        I come to same conclusion. Because this I decide trying to restore from .xml backup file step-by-step (mean one category at a time), so we return to my 2-nd post in this tread (with the list of packages, please see it).

                                        I have failed to replicate it here restoring a backup from 2.7 into 2.7.

                                        Try testing a basic backup config made after the clean install. That restores OK for me so if that also fails for you it must somehow be in your environment.

                                        No, restoring the basic backup config was made successfully.

                                        —
                                        CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                                        Help Ukraine to resist, save civilians people’s lives !
                                        (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          I still think the most likely thing here is pfBlocker. It can add aliases or Unbound lists that are unpopulated at first boot after a restore resulting in the firewall being unable to reach the pkg repo.

                                          Sergei_ShablovskyS 1 Reply Last reply Reply Quote 1
                                          • NollipfSenseN
                                            NollipfSense @Sergei_Shablovsky
                                            last edited by

                                            @sergei_shablovsky said in Unable to update and package install (ERROR: It was not possible to identify which pfSense kernel is installed):

                                            What exactly a You mean? I download LATEST snapshot from official pfSense web

                                            Okay, sorry my bad, thought you were updating an earlier install.

                                            pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                                            pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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