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    Upgrade to 22.05 has killed my pppoe WAN

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Well I've updated countless things from 22.01 to 22.05 without issue. Including CE > Plus upgraded boxes. So I wouldn't expect any issues. You can never be 100% though since you hit something last time.

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        orangehand @stephenw10
        last edited by

        @stephenw10
        Same again. No WAN post upgrade to 22.05
        This is a mess!
        Any ideas?

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          orangehand @orangehand
          last edited by

          @orangehand
          I’ve got a spare physical port. Might it be worth trying to move the wan interface to it?

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            orangehand @orangehand
            last edited by

            @orangehand
            Just tried igb2. Simply changed WAN to it in interface assignments. Haven’t rebooted. No dice

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              orangehand @orangehand
              last edited by

              @orangehand
              Rebooted. No change

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                You see the same error? Same output from pkg info -x pfSense?

                I note you have Squid running, I wonder if that is getting stuck reinstalling.

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                  orangehand @stephenw10
                  last edited by

                  @stephenw10

                  Shell Output - pkg info -x pfSense
                  pfSense-22.01
                  pfSense-Status_Monitoring-1.7.11_4
                  pfSense-base-22.05
                  pfSense-default-config-serial-22.05
                  pfSense-kernel-pfSense-22.05
                  pfSense-pkg-Status_Traffic_Totals-2.3.2_2
                  pfSense-pkg-acme-0.7.1_1
                  pfSense-pkg-bandwidthd-0.7.4_5
                  pfSense-pkg-iperf-3.0.2_5
                  pfSense-pkg-ntopng-0.8.13_10
                  pfSense-pkg-openvpn-client-export-1.6_4
                  pfSense-pkg-pfBlockerNG-devel-3.1.0_4
                  pfSense-pkg-squid-0.4.45_8
                  pfSense-pkg-squidGuard-1.16.18_20
                  pfSense-pkg-sudo-0.3_7
                  pfSense-pkg-suricata-6.0.4_1
                  pfSense-rc-22.05
                  pfSense-repo-22.05_2
                  pfSense-upgrade-1.0_26
                  php74-pfSense-module-0.76

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    @orangehand said in Upgrade to 22.05 has killed my pppoe WAN:

                    pfSense-22.01

                    Yeah, it still has the 22.01 meta package. If you run pkg upgrade it should offer you the upgrades to the current versions of anything that didn't update correctly.

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                      orangehand @stephenw10
                      last edited by

                      @stephenw10 That worked, thanks. Manually change the WAN method to PPPoE or restore the last good backup?

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        I would manually change since restoring the backup will reinstall all the packages again and might hit whatever was stalling out last time. If that does happen you can usually find the stalled process and stop it allowing the install to continue.

                        Steve

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                          orangehand @stephenw10
                          last edited by orangehand

                          @stephenw10 Part of my plan was to virtualise pfsense in Proxmox. I've just made a bare VM of 2.6 CE which again will only correctly bring up a WAN interface off my ISP router and thus using DHCP. I assumed I would be able to get PPPoE to work on this clean install but no. I've read other instances of 2.6 or 22.05 killing the WAN interface. Does this need to be logged as a bug now?

                          ppp log attached

                          ppp-log.txt

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                            orangehand @orangehand
                            last edited by orangehand

                            @orangehand The connection is Zen fttp and I've double checked that the only data they need in the ppp process is username and password, both of which are triple checked to be correct. I'm just checking what they are seeing their end. Will update this if anything significant.

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                              orangehand @orangehand
                              last edited by

                              @orangehand
                              OK. Mysteriously all sorted. I've typed in the ppp creds so many times, but this time it worked. About to try the CE to + upgrade!

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm, yeah, fingers crossed then. I have a number of PPPoE connections working fine here in 22.05. As far as I know it should work fine.

                                Steve

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                                  orangehand @stephenw10
                                  last edited by

                                  @stephenw10 Bazinga! Finally! Many thanks for your help Steve. It didn't return any packages, but I'd filled the previous box with so much dross that I'm happy to be starting again. If I've restored a backup of the system with those packages installed, if I install them manually, will they likely just pick up the settings? And if there are orphan settings which I will never use again and which have no parent pkg, how best to remove them?

                                  Many thanks again!

                                  (This is now virtualised under Proxmox.latest on one of the Chinese 4x2.5g boxes that STH have been featuring 2G/50G 2 cores. FAR quicker and more responsive than the APU24 that it was on as a bare metal install)

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                                  • G
                                    gothixkhan
                                    last edited by

                                    Sorry to revive a 10+ day thread.
                                    Just upgraded from 2.6 > 22.01 = works fine
                                    upgrade from 22.01 > 22.05 it broke my PPPoE. Bell Fibre in Canada. IDK if that brings any details to the table.

                                    I will attempt some of the things here with dpkg upgrade because it's a remote site, so fingers crossed for me.
                                    I tried a few times to just re-enter the PPP details; deteling and remaking both the VLAN tag and PPP credentials and just straight NOTHING. PFSense just checked out for a vacation.

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                                      orangehand @stephenw10
                                      last edited by

                                      @stephenw10 Given the most recent post here, is this looking like a bug now?

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        More information needed. @gothixkhan are you seeing the same errors in the logs after upgrading?

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                                          gothixkhan @stephenw10
                                          last edited by

                                          @stephenw10 I'm happy to report 2nd time around, it did not mess up PPPoE.

                                          Is it possible really that it gets stuck on a pkg upgrade if PFSense is loaded with plugins?
                                          my previous installation had pretty much all the plugins I needed for security and functionality.

                                          I just redid it on a brand spanking fresh install of pfsense and it worked like a charm. so maybe food for thought?

                                          stephenw10S 1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator @gothixkhan
                                            last edited by

                                            @gothixkhan said in Upgrade to 22.05 has killed my pppoe WAN:

                                            Is it possible really that it gets stuck on a pkg upgrade if PFSense is loaded with plugins?

                                            Yes, it is. And that is what we suspect is happening here though we've not been able to replicate it locally. Unfortunately most users reboot or reinstall before we can check what the pkg process is doing.
                                            However this doesn't appear to be a PPPoE problem specifically. That's a symptom of an incomplete upgrade.

                                            Steve

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