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    Internet slow, webpage content delay response loading pages

    Scheduled Pinned Locked Moved General pfSense Questions
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    • NogBadTheBadN
      NogBadTheBad @rcoleman-netgate
      last edited by

      @rcoleman-netgate said in Internet slow, webpage content delay response loading pages:

      @nogbadthebad Shouldn't keep PPPoE from connecting.
      dpinger is showing here that the gateways are both down.

      Not saying it won't, but it's misleading in the logs 😊

      Andy

      1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

      NogBadTheBadN 1 Reply Last reply Reply Quote 0
      • NogBadTheBadN
        NogBadTheBad @NogBadTheBad
        last edited by

        Looks like BT provide IPv6 over the IPv4 connectivity, so yes the PPPOE would be an issue if its down.

        https://community.bt.com/t5/Home-setup-Wi-Fi-network/IPv6-amp-pfSense-with-BT-FTTP/m-p/2081157#M178789

        Andy

        1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

        1 Reply Last reply Reply Quote 1
        • C
          cxcmax @rcoleman-netgate
          last edited by cxcmax

          @rcoleman-netgate

          Hi
          This is what I have, am I needing to change this?

          Screenshot 2022-07-04 211218.png

          Apology, @NogBadTheBad - time zone changed and now working.

          Problems reply to individual posts

          Chris

          R 1 Reply Last reply Reply Quote 0
          • R
            rcoleman-netgate Netgate @cxcmax
            last edited by

            @cxcmax Check the logs -- if you're not getting a routable IP via the PPPoE it's a config issue.
            You can also check with BT to see if they're stopping something.

            But first I would change your Monitor IP for the BT_WAN_PPPOE gateway to something not the default/blank which will use your next step upstream. Find a public IP you can ping without recourse (Google DNS or CloudFlare works) and have that monitor.
            After doing that reboot your firewall. This is the fastest way to clear out the dpinger monitor.

            Ryan
            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
            Requesting firmware for your Netgate device? https://go.netgate.com
            Switching: Mikrotik, Netgear, Extreme
            Wireless: Aruba, Ubiquiti

            1 Reply Last reply Reply Quote 1
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              BT's gateways do not respond to ping generally. Set an external monitoring IP like 8.8.8.8.

              1 Reply Last reply Reply Quote 1
              • C
                cxcmax
                last edited by

                Hi All

                Just to say things are looking much better and thankyou for all the advise.

                Screenshot 2022-07-06 173947.png

                I managed to change the 'Monitor IP' via 'System / Routing / Gateways' The IPv6 option, I could not find a direct answer for this; Google search, so I assume for now it just the IPv4 I need to focus on. One other aspect, the Graphs that show the traffic are looking a lot better, I can see a bit clearly now what is going through my WAN side compared to LAN side; there is more of a detailed view for the LAN side and more of summary for the WAN if that makes any sense. A sample below what I mean:

                Screenshot 2022-07-05 223754.png

                Again thanks for the help.

                Chris

                R 1 Reply Last reply Reply Quote 0
                • R
                  rcoleman-netgate Netgate @cxcmax
                  last edited by rcoleman-netgate

                  @cxcmax You could presume that if IPv4 is running with BT that IPv6 is as well since it is running over a IPv4 relay and then just turn off the "Gateway Monitoring Action" in the BT_WAN_DHCP6 interface.

                  Ryan
                  Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                  Requesting firmware for your Netgate device? https://go.netgate.com
                  Switching: Mikrotik, Netgear, Extreme
                  Wireless: Aruba, Ubiquiti

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    The BT link-local IPv6 gateway generally does respond to ping:

                    Screenshot from 2022-07-06 17-57-27.png

                    So you may have something misconfigured there.

                    Steve

                    R 1 Reply Last reply Reply Quote 0
                    • R
                      rcoleman-netgate Netgate @stephenw10
                      last edited by

                      @stephenw10 Screen Shot 2022-07-06 at 12.07.05 PM.png
                      Looks like his suffix is different

                      Ryan
                      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                      Requesting firmware for your Netgate device? https://go.netgate.com
                      Switching: Mikrotik, Netgear, Extreme
                      Wireless: Aruba, Ubiquiti

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Mmm, well spotted. Possibly 'Use IPv4 connectivity as parent interface' is not set and should be.

                        Steve

                        C 1 Reply Last reply Reply Quote 0
                        • C
                          cxcmax @stephenw10
                          last edited by cxcmax

                          @stephenw10 said in Internet slow, webpage content delay response loading pages:

                          Use IPv4 connectivity as parent interface

                          Hi Noted and apology, just can see how I change "Use IPv4 connectivity as parent interface"
                          Chris

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Can or can't see it? It's here in the DHCP6 client config section for the WAN. Here's what I have:

                            Screenshot from 2022-07-06 18-41-46.png

                            Steve

                            C 2 Replies Last reply Reply Quote 0
                            • C
                              cxcmax @stephenw10
                              last edited by

                              @stephenw10

                              I think I am being stupid here, for the life me I can not see this. Should it be easy to locate on the 2100 netgate?

                              1 Reply Last reply Reply Quote 0
                              • C
                                cxcmax
                                last edited by

                                Ignore me, it was starring in the face.

                                1 Reply Last reply Reply Quote 0
                                • C
                                  cxcmax @stephenw10
                                  last edited by

                                  @stephenw10

                                  Re: [Internet slow](webpage content delay response loading pages)

                                  Eureka, got there in the end

                                  Screenshot 2022-07-06 190113.png

                                  I appreciate the help and patience, I will now go and back up the system before I start making an further changes.

                                  I made the change via 'Interfaces / WAN (pppoe0), under 'DHCP Client Configuration' section

                                  Chris

                                  1 Reply Last reply Reply Quote 1
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Nice. If you have LAN set to track WAN with a prefix value set you should also now see a valid public /64 applied to it.

                                    1 Reply Last reply Reply Quote 1
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