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    Unable to Upgrade Again to 22.05

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • R Offline
      rcoleman-netgate Netgate @kuschi
      last edited by

      @kuschi I've seen this happen from time to time on systems.

      Is this a Netgate device or a whitebox CE install that was upgraded to Plus?

      Ryan
      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
      Requesting firmware for your Netgate device? https://go.netgate.com
      Switching: Mikrotik, Netgear, Extreme
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      • K Offline
        kuschi @rcoleman-netgate
        last edited by

        @rcoleman-netgate

        It happened on my lab device, an AMD GX-412TC SOC-powered system from PC Engine, as well as on my "whitebox CE install that was upgraded to Plus". I.e. it is not a one-off issue, I believe.

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        • R Offline
          rcoleman-netgate Netgate @kuschi
          last edited by

          @kuschi All I can direct you to is here: https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html

          Typically I would recommend a reinstallation - however in the CE->Plus world that means 2.6->22.01->22.05, there is no direct reinstallation option for CE->Plus at this time (nor a 2.6->22.05 path)

          Ryan
          Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
          Requesting firmware for your Netgate device? https://go.netgate.com
          Switching: Mikrotik, Netgear, Extreme
          Wireless: Aruba, Ubiquiti

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          • K Offline
            kuschi @rcoleman-netgate
            last edited by

            @rcoleman-netgate

            At the moment I would anyway hold off from upgrading to 22.05. Do I have to purchase token(s) again or can I use the existing ones I have for the Plus upgrade?

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            • R Offline
              rcoleman-netgate Netgate @kuschi
              last edited by

              @kuschi Once you have a token it is good for the life of either associated TAC Subscription (Pro or Enterprise) or indefinitely (Home/Lab) as I understand it.

              The only thing that will invalidate the token automatically is changing of the NDI - adding or removing NICs is the most likely cause of an NDI change.

              Reinstalling 2.6CE should not change the NDI unless you've already had it change on you.
              Exception: building a new VM would cause new NICs, reusing a VM would not.

              Ryan
              Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
              Requesting firmware for your Netgate device? https://go.netgate.com
              Switching: Mikrotik, Netgear, Extreme
              Wireless: Aruba, Ubiquiti

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              • K Offline
                kuschi @rcoleman-netgate
                last edited by

                @rcoleman-netgate

                Thanks. I should be safe, they are still the same physical boxes.

                However, how can I find out what caused the high CPU usage? As packages, next to some other minor packages, I have pfBlockerNG and Suricata in use. I read that pfBlockerNG may cause issues after the upgrade but in diagnostics, I could only identify the kernel{if_io_tqg_x}] process was very high.

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                • R Offline
                  rcoleman-netgate Netgate @kuschi
                  last edited by

                  @kuschi There's a known issue with pfBlockerNG and they have a patch. Check out the Forum channel or Subreddit

                  Ryan
                  Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                  Requesting firmware for your Netgate device? https://go.netgate.com
                  Switching: Mikrotik, Netgear, Extreme
                  Wireless: Aruba, Ubiquiti

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                  • M Offline
                    munson
                    last edited by

                    I am unable to upgrade from 22.01 to 22.05 on my SG5100. As the lyrics in Proud Mary say, "big wheel keeps on turning" yet no update. It appears to be stuck in a loop. Any suggestions?

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                    • R Offline
                      rcoleman-netgate Netgate @munson
                      last edited by

                      @munson In these cases we'd generally suggest opening a ticket and requesting the current release image, back up your config, restore from the new image and then import your config backup.

                      See the URL in my signature to open a ticket.

                      Ryan
                      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                      Requesting firmware for your Netgate device? https://go.netgate.com
                      Switching: Mikrotik, Netgear, Extreme
                      Wireless: Aruba, Ubiquiti

                      M 1 Reply Last reply Reply Quote 0
                      • M Offline
                        munson @rcoleman-netgate
                        last edited by

                        @rcoleman-netgate weird, after 90-120 minutes the upgrade completed. Initial testing seemed to work. Thank you.

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                        • K Offline
                          kuschi @rcoleman-netgate
                          last edited by

                          @rcoleman-netgate
                          Good morning,

                          Isn't it a general bug that you can use the newly implemented ZFS snap-shot feature in 22.05 to revert back to 22.01 but cannot come back because the menu in 22.01 is missing? I.e. switch back to "default"? Respectively, the kernel is still 22.05 and now the system is "confused"?

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                          • K Offline
                            kuschi @rcoleman-netgate
                            last edited by

                            @rcoleman-netgate
                            Now, this is somewhat of a disaster. I was able to reinstall to 2.60 and recover my configuration. However, now I cannot upgrade back to 22.01:
                            52ad8c26-34a6-4314-8cd1-3459aea66757-image.png

                            Activation is not possible either. Apparently, the my device is already recognized:
                            4e3ebb33-0326-49fd-9e21-692950531099-image.png

                            Any ideas anyone?

                            R 1 Reply Last reply Reply Quote 0
                            • R Offline
                              rcoleman-netgate Netgate @kuschi
                              last edited by rcoleman-netgate

                              @kuschi Open a ticket with TAC, include your Netgate Device ID and these screen shots.

                              Ryan
                              Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                              Requesting firmware for your Netgate device? https://go.netgate.com
                              Switching: Mikrotik, Netgear, Extreme
                              Wireless: Aruba, Ubiquiti

                              1 Reply Last reply Reply Quote 0
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