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    Autoconfig Backup errors after update to 22.05

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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      And does it still fail if you trigger a manual backup from Services > ACB > Backup Now though?

      I 1 Reply Last reply Reply Quote 0
      • I
        iroal @stephenw10
        last edited by

        @stephenw10

        It works perfectly, just fail with "Automatically backup.."

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Hmm, and that's the only error shown in the system log?

          Anything in /cf/conf/acb ?

          I 1 Reply Last reply Reply Quote 0
          • I
            iroal @stephenw10
            last edited by

            @stephenw10

            cf/conf/acb is empty.

            These are the errors in System log:

            Jul 14 18:12:03 php 93872 /usr/local/sbin/acbupload.php: An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error) - Unknown error

            Jul 14 18:12:03 php 93872 /usr/local/sbin/acbupload.php: New alert found: An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error
            )
            Jul 14 18:12:09 php 98265 notify_monitor.php: Message sent to ####@##### OK

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              How long after config change are you seeing that logged? Is it the exact same time every time? That would indicate it's failing to upload until the time limit is exceeded for some reason.

              Steve

              M I 2 Replies Last reply Reply Quote 0
              • M
                moelassus @stephenw10
                last edited by

                @stephenw10

                I've been seeing this same error since upgrading to 22.05. In the logs, I see:

                /usr/local/sbin/acbupload.php: End of configuration backup to https://acb.netgate.com/save (success).

                Immediately followed by:

                /usr/local/sbin/acbupload.php: An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error) - Unknown error

                If I go to the Restore tab the backup is there.

                I 1 Reply Last reply Reply Quote 1
                • I
                  iroal @moelassus
                  last edited by

                  @moelassus said in Autoconfig Backup errors after update to 22.05:

                  @stephenw10

                  I've been seeing this same error since upgrading to 22.05. In the logs, I see:

                  /usr/local/sbin/acbupload.php: End of configuration backup to https://acb.netgate.com/save (success).

                  Immediately followed by:

                  /usr/local/sbin/acbupload.php: An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error) - Unknown error

                  If I go to the Restore tab the backup is there.

                  That is exactly my problem, the Backup is done but the error appears.

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                  • I
                    iroal @stephenw10
                    last edited by

                    @stephenw10

                    I enable "Automatically backup on every configuration change".

                    Make a change in the config.

                    After 1-2 minutes the error appears, but the backup was done correctly.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      In your logs above the error seems instant:

                      Jul 14 18:12:03 php 93872 /usr/local/sbin/acbupload.php: An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error) - Unknown error
                      Jul 14 18:12:03 php 93872 /usr/local/sbin/acbupload.php: New alert found: An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error)
                      Jul 14 18:12:09 php 98265 notify_monitor.php: Message sent to ####@##### OK
                      

                      What is it that takes 1-2 mins? And does that vary between the manual and auto backups?

                      I'm not able to replicate that here yet.

                      Steve

                      I 1 Reply Last reply Reply Quote 0
                      • I
                        iroal @stephenw10
                        last edited by

                        @stephenw10

                        The problem seems to have disappeared, only change done was is pfBlockerNG set the DNSBL Mode to Python Mod.

                        After the change no more errors with Autoconfig Backup.

                        Thanks for you support.

                        1 Reply Last reply Reply Quote 1
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