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    Odd internet slowness with Netgear GS324TP Switch

    Scheduled Pinned Locked Moved General pfSense Questions
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    • CreationGuyC
      CreationGuy
      last edited by CreationGuy

      I've been playing with pfSense CE on a desktop with a dual NIC. I'd like to get a 4100 but am testing the waters first.

      I have an odd problem that I've been troubleshooting all night. Whether I have stock pfSense settings or custom settings (DNS, interfaces, VLANs, etc) I have pretty slow internet. I have 300Mbps internet when connected to this switch (pfSense to port 24, desktop to port 12 - not that it matters) the internet speed is about 50MBps, consistently across all of the major speed test sites. I have factory reset this switch, same results. Desktop to Desktop speeds are fine.

      If I connect the desktop directly to the pfsense box, the internet is 300+, if I swap the Netgear with an unmanaged Netgear switch, the internet is fast.

      Now, when I put my "live" setup back, meaning, Synology Router, the managed Netgear switch, the internet speeds are fine.

      I am at a loss, this switch works really well, I just don't understand it. Could it be the default VLAN config that it has? I don't have VLANs setup up on pfSense in it's current state.

      johnpozJ 1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator @CreationGuy
        last edited by

        @prtonguy77 said in Odd internet slowness with Netgear GS324TP Switch:

        speed is about 50MBps,

        Do you mean Bytes or bits? Big B is Bytes so 50MBps would be like 400mbps..

        You sure all your connections are coming up gig?

        Possible that your connection somewhere is only 100?

        internet -- pfsense -- gig -- switch -- gig -- pc

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

        CreationGuyC 1 Reply Last reply Reply Quote 0
        • CreationGuyC
          CreationGuy @johnpoz
          last edited by

          @johnpoz
          That was a typo, I have 300~Mbps internet, 50Mbps or slower when using that switch.

          Everything is showing 1000Mb on all ends. It looks like something on the switch but I just can't think of what the setting could be. QoS is off, VLANing is at default, PoE is off on those ports. It's strange that my Synology router that does have VLAN support does not have this problem.

          johnpozJ 1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator @CreationGuy
            last edited by johnpoz

            @prtonguy77 Rate limiting - most smart or managed switches allow for rate limiting.

            ratelimit.jpg

            rate.jpg

            Or you sure you don't have a duplex mismatch? If it auto did gig, I don't see how that could be..

            But your switch lights all show gig? and your PC is coming up gig? Or did you hard set gig somewhere?

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            CreationGuyC 1 Reply Last reply Reply Quote 0
            • CreationGuyC
              CreationGuy @johnpoz
              last edited by CreationGuy

              @johnpoz
              I'll grab some screen shots tonight. I checked NIC speed in the switch console, in Windows and pfSense, all reported 1Gb as did the light indicators on the switch. I used the same cables when testing the other non managed switch. All devices are set to auto duplexing.

              I'll check the rate limiting but I would think that would be off since when Synology router currently is connected to the GS324TP and have no speed slow downs.

              While pfSense was connected to the GS324TP, I had both desktops transfers files and there was no speed difference, it just seems to be the internet.

              CreationGuyC 1 Reply Last reply Reply Quote 0
              • CreationGuyC
                CreationGuy @CreationGuy
                last edited by

                The frame size is 1500 which is the smallest the switch allows. Flow control is disabled. I couldn't find rate control
                Screenshot 2022-07-20 at 21-19-24 NETGEAR GS324TP.png

                johnpozJ 1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @CreationGuy
                  last edited by

                  @creationguy click the advanced. Clearly it supports it - because its right in the manual

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  CreationGuyC 1 Reply Last reply Reply Quote 0
                  • CreationGuyC
                    CreationGuy @johnpoz
                    last edited by

                    @johnpoz Screenshot 2022-07-20 at 21-58-53 NETGEAR GS324TP.png Screenshot 2022-07-20 at 21-59-04 NETGEAR GS324TP.png Screenshot 2022-07-20 at 21-59-26 NETGEAR GS324TP.png Screenshot 2022-07-20 at 21-59-41 NETGEAR GS324TP.png Screenshot 2022-07-20 at 21-59-52 NETGEAR GS324TP.png

                    CreationGuyC 1 Reply Last reply Reply Quote 0
                    • CreationGuyC
                      CreationGuy @CreationGuy
                      last edited by

                      @creationguy Screenshot 2022-07-20 at 23-00-51 NETGEAR GS324TP.png

                      CreationGuyC 1 Reply Last reply Reply Quote 0
                      • CreationGuyC
                        CreationGuy @CreationGuy
                        last edited by

                        I still have not figured out what could be causing this. It must be a setting on the switch, nothing like this happens while on my Synology setup. This literally stops me in my tracks from buying a Netgate as I can't spend the extra $ on a new switch.

                        johnpozJ 1 Reply Last reply Reply Quote 0
                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator @CreationGuy
                          last edited by

                          @creationguy did you try resetting it to factory?

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                          CreationGuyC 1 Reply Last reply Reply Quote 0
                          • CreationGuyC
                            CreationGuy @johnpoz
                            last edited by

                            @johnpoz Yes, both Netgate and the Switch.

                            johnpozJ 1 Reply Last reply Reply Quote 0
                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator @CreationGuy
                              last edited by johnpoz

                              @creationguy take internet out of the equation would be what I would do.

                              I would test traffic routed through pfsense through the switch twice, is this slow? Or at wire speed?

                              Or even iperf test to and from pfsense would be showing that it can do more than 50Mbps

                              This screams duplex mismatch, etc. Sniff on pfsense while you do your test to see why its so slow, etc.. Or possible flow control when you have gig connection on a switch, that ends up trying to go to a 100mbps connection and the flow control that slows that down to the point where your not even seeing full 100 speeds, etc.

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                Jarhead @johnpoz
                                last edited by Jarhead

                                Why not hard code all ports being used to 1000Full?
                                This will eliminate any mismatch.

                                Edit: All ports being used I should add. Just for testing.

                                johnpozJ CreationGuyC 2 Replies Last reply Reply Quote 0
                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator @Jarhead
                                  last edited by

                                  @jarhead said in Odd internet slowness with Netgear GS324TP Switch:

                                  Why not hard code all ports being used to 1000Full?

                                  You should never hard code gig.. Brings its own issues. .

                                  Should be simple enough to see what is going on - and it should not be possible for gig to come up gig if not full, when auto. What is more likely is a interface at 100.. that is not coming up gig for some reason, bad port, faulty cable - negotiation issue, etc.

                                  Its quite possible part of his problem is he tried to hard code an interface?

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                                  1 Reply Last reply Reply Quote 0
                                  • CreationGuyC
                                    CreationGuy @Jarhead
                                    last edited by CreationGuy

                                    @jarhead said in Odd internet slowness with Netgear GS324TP Switch:

                                    Why not hard code all ports being used to 1000Full?
                                    This will eliminate any mismatch.

                                    Edit: All ports being used I should add. Just for testing.

                                    I don't believe that has anything to do with it. Why would Desktop 1 and 2 which never moves from their ports on the switch, all of the sudden get a duplex mismatch when I remove my Synology router from Port 24, and plug in my pfsense box? Sending a 5GB file via Desktop 1 to 2 through the switch with pfSense (no interlan routing going on btw) is very fast. However, internet speeds are way down.

                                    I can and will give the manual port a try however, this isn't just one device with slow internet, it's every wired device. Windows does report under the NIC properties for Duplux being 1000/1000.

                                    johnpozJ 1 Reply Last reply Reply Quote 0
                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator @CreationGuy
                                      last edited by

                                      @creationguy who says the issue is the pc?

                                      you have

                                      internt - pfsense -- switch -- bunch of pcs

                                      The connection from the switch to pfsense is most likely where the problem is, you say when you plug directly into pfsense you do not have the problem.

                                      So this points to the issue being the connection between pfsense and the switch port. Have you tried just a different port, a different cable?

                                      Again - why not just sniff and see what is going on and why its slow? Lets see a packet capture while your fast, and then while your slow.. That should clearly tell you what is going on and why its slow.

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                                      CreationGuyC 1 Reply Last reply Reply Quote 0
                                      • CreationGuyC
                                        CreationGuy @johnpoz
                                        last edited by

                                        @johnpoz I agree that the problem is the switch, but what on the switch is the issue is what I'm trying to determine. All indications from PC and Switch say it's at 1000/Full but will hard code in a bit.

                                        I have tried multiple ports and different cables, but, I will try a brand new set of cables just in case.

                                        Are you talking about using Wireshark and just running a quick scan while doing a bandwidth speed test/loading a website? If so, I can do that, but beyond that, I would need some direction.

                                        An interesting note, when testing the non-managed switch, I used the same cable and all was fine. Is there a command or location I can go to, to see if the pfsense LAN interface is at full just to see what pf shows as its connection?

                                        J johnpozJ 2 Replies Last reply Reply Quote 0
                                        • J
                                          Jarhead @CreationGuy
                                          last edited by

                                          @creationguy Status/Interfaces

                                          1 Reply Last reply Reply Quote 1
                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator @CreationGuy
                                            last edited by johnpoz

                                            @creationguy no talking about just doing a packet capture via the diagnostic menu on pfsense - sure you would then open that up in wireshark to look at.

                                            Or post them here for us to look at.. I would set packet length to something small, say 64 so you don't have large captures, etc..

                                            edit: I would also just install the iperf package, and test to pfsense.. While pfsense is meant to route and firewall, and not really meant as a server.. You can do a simple test are you really limited to 50mbps to pfsense?

                                            Here for example testing to pfsense from client, gig connection.

                                            [22.05-RELEASE][admin@sg4860.local.lan]/root: iperf3 -s
                                            -----------------------------------------------------------
                                            Server listening on 5201 (test #1)
                                            -----------------------------------------------------------
                                            Accepted connection from 192.168.9.100, port 49892
                                            [  5] local 192.168.9.253 port 5201 connected to 192.168.9.100 port 49893
                                            [ ID] Interval           Transfer     Bitrate
                                            [  5]   0.00-1.00   sec  77.6 MBytes   651 Mbits/sec                  
                                            [  5]   1.00-2.00   sec  78.1 MBytes   655 Mbits/sec                  
                                            [  5]   2.00-3.00   sec  78.1 MBytes   655 Mbits/sec                  
                                            [  5]   3.00-4.00   sec  70.9 MBytes   595 Mbits/sec                  
                                            [  5]   4.00-5.00   sec  52.2 MBytes   438 Mbits/sec                  
                                            [  5]   5.00-6.00   sec  75.6 MBytes   634 Mbits/sec                  
                                            [  5]   6.00-7.00   sec  77.5 MBytes   650 Mbits/sec                  
                                            [  5]   7.00-8.00   sec  77.6 MBytes   651 Mbits/sec                  
                                            [  5]   8.00-9.00   sec  78.0 MBytes   654 Mbits/sec                  
                                            [  5]   9.00-10.00  sec  78.1 MBytes   655 Mbits/sec                  
                                            [  5]  10.00-10.00  sec  55.3 KBytes   655 Mbits/sec                  
                                            - - - - - - - - - - - - - - - - - - - - - - - - -
                                            [ ID] Interval           Transfer     Bitrate
                                            [  5]   0.00-10.00  sec   744 MBytes   624 Mbits/sec                  receiver
                                            -----------------------------------------------------------
                                            Server listening on 5201 (test #2)
                                            -----------------------------------------------------------
                                            
                                            

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                                            CreationGuyC 1 Reply Last reply Reply Quote 0
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