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    Auto Configuration Backup not saving

    Scheduled Pinned Locked Moved General pfSense Questions
    12 Posts 3 Posters 1.2k Views
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    • R
      rcoleman-netgate Netgate @DSB
      last edited by

      @dsb That's not the normal behavior.
      What hardware are you running on?
      What version of the software?

      Ryan
      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
      Requesting firmware for your Netgate device? https://go.netgate.com
      Switching: Mikrotik, Netgear, Extreme
      Wireless: Aruba, Ubiquiti

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        You see that notice immediately after trying to setup ACB? Or after a reboot?

        That implies something is corrupting the config and it has to load the last backup.

        Steve

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        • D
          DSB
          last edited by

          It's a Netgate 7100 running 22.05-RELEASE .

          The notice is showing up immediately, no reboot requiered.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, well that's not good.

            Try as a test using very basic values in the ACB setup, like 12345 as the password and nothing else.

            Is there anything in the system logs after triggering the issue?

            Steve

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            • D
              DSB
              last edited by

              If I use a too easy password, then it tells I need at least 8 characters. After using 1-8 it does the same.

              The logs tell

              Aug 2 14:10:32	php-fpm	67394	/services_acb_settings.php: New alert found: Netgate pfSense Plus is restoring the configuration /cf/conf/backup/config-1659364453.xml
              Aug 2 14:10:32	php-fpm	67394	/services_acb_settings.php: Netgate pfSense Plus is restoring the configuration /cf/conf/backup/config-1659364453.xml
              Aug 2 14:10:32	php-fpm	67394	/services_acb_settings.php: XML error: Undeclared entity error at line 608 in /conf/config.xml
              Aug 2 14:10:32	php-fpm	67394	/services_acb_settings.php: Configuration Change: admin@172.18.50.77 (Local Database): AutoConfigBackup settings updated
              
              stephenw10S 1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator @DSB
                last edited by

                @dsb said in Auto Configuration Backup not saving:

                XML error: Undeclared entity error at line 608 in /conf/config.xml

                Ah, OK. Is it always that line if just repeat it? What part of the config is that in your file?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  @dsb said in Auto Configuration Backup not saving:

                  XML error: Undeclared entity

                  Looking at similar bugs in the past they have been caused by incorrect handling of unexpected characters. What exactly are you entering in the ACB settings?

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                  • D
                    DSB
                    last edited by

                    ahhhhh thanks yes thats it, I tried to use an ü

                    Without it works flawlessly. Thanks so much!

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Yeah, I just confirmed that using Testü as the hint. I'll open a bug...

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                      • D
                        DSB
                        last edited by

                        thanks a lot :)

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          https://redmine.pfsense.org/issues/13388

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