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    Hawaiian tel fiber WAN 0.0.0.0

    Scheduled Pinned Locked Moved General pfSense Questions
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    • A
      ariban99
      last edited by

      Hi
      I just got hawaiiantel fiber installed and im not getting any DHCP ip for my wan. It just says 0.0.0.0 and sometimes n/a

      However if i plug my laptop into their ONT adtran, my laptop gets the public IP using DHCP.

      Any advise? Hawaiian tel just tells me to reboot the ONT and pfsense rputer but that never helps.

      N JKnottJ 2 Replies Last reply Reply Quote 0
      • N
        nimrod @ariban99
        last edited by

        @ariban99 said in Hawaiian tel fiber WAN 0.0.0.0:

        Hi
        I just got hawaiiantel fiber installed and im not getting any DHCP ip for my wan. It just says 0.0.0.0 and sometimes n/a

        However if i plug my laptop into their ONT adtran, my laptop gets the public IP using DHCP.

        Any advise? Hawaiian tel just tells me to reboot the ONT and pfsense rputer but that never helps.

        Is your WAN interface configured like this ?

        39e688c4-11b1-4728-9f15-7538a000457e-image.png

        1 Reply Last reply Reply Quote 0
        • A
          ariban99
          last edited by

          yes it is.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Try running a pcap on the WAN and check it for priority tagged traffic:
            https://docs.netgate.com/pfsense/en/latest/diagnostics/packetcapture/index.html

            You shouldn't need much to confirm it. Enable promisc mode and set it for 1000 packets.

            If the ISP is priority tagging the DHCP replies pfSense will drop them by default.

            Steve

            A 1 Reply Last reply Reply Quote 0
            • A
              ariban99 @stephenw10
              last edited by

              @stephenw10 Hi Steve
              I am not sure if i ran it correctly, attached are the results
              pcap.txt

              NogBadTheBadN 1 Reply Last reply Reply Quote 0
              • NogBadTheBadN
                NogBadTheBad @ariban99
                last edited by

                @ariban99 might be better to download and attach the pcap file.

                Andy

                1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Yes that or set the view level to full. That will show tags.

                  However I don't see any replies to the DHCP requests there. And this looks odd:

                  19:03:05.113339 ARP, Request who-has 192.168.1.1 tell 192.168.1.1, length 46
                  
                  A 1 Reply Last reply Reply Quote 0
                  • JKnottJ
                    JKnott @ariban99
                    last edited by

                    @ariban99

                    I just got hawaiiantel fiber installed

                    ALOHAnet? 😉

                    PfSense running on Qotom mini PC
                    i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                    UniFi AC-Lite access point

                    I haven't lost my mind. It's around here...somewhere...

                    1 Reply Last reply Reply Quote 0
                    • A
                      ariban99 @stephenw10
                      last edited by

                      @stephenw10
                      see attached pcap downloaded file.
                      however somehow it just started working and i have no idea why. but i now have an IP. maybe the PCAP can say something in case it needs a reboot and i dont get an ip anymore?![packetcapture.cap](Input file contains unsupported image format)

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        You can upload the file to me here:
                        https://nc.netgate.com/nextcloud/s/J93aALkntB6GQ4d

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          ariban99 @stephenw10
                          last edited by

                          @stephenw10 done

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Unfortunately there's no DHCP traffic in that capture. It was only set to 100 packets (the default) so it only captured 1.2s.

                            Try setting it to, say, 5000 packets. And be sure to enable promiscuous mode.

                            Steve

                            A JKnottJ 2 Replies Last reply Reply Quote 0
                            • A
                              ariban99 @stephenw10
                              last edited by

                              @stephenw10 im sorry about that, i uploaded a second file, is that better?

                              1 Reply Last reply Reply Quote 0
                              • JKnottJ
                                JKnott @stephenw10
                                last edited by

                                @stephenw10 said in Hawaiian tel fiber WAN 0.0.0.0:

                                Unfortunately there's no DHCP traffic in that capture. It was only set to 100 packets (the default) so it only captured 1.2s.
                                Try setting it to, say, 5000 packets. And be sure to enable promiscuous mode.

                                Or use this method.

                                PfSense running on Qotom mini PC
                                i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                UniFi AC-Lite access point

                                I haven't lost my mind. It's around here...somewhere...

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, still no DHCP traffic there. Which is odd since your first pcap had lots in it.

                                  But there is a lot of successful TCP traffic. Are you sure it's still failing to pull a lease?

                                  NogBadTheBadN 1 Reply Last reply Reply Quote 0
                                  • NogBadTheBadN
                                    NogBadTheBad @stephenw10
                                    last edited by

                                    @stephenw10 “however somehow it just started working” mentioned 22 hrs ago

                                    Andy

                                    1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Ha, totally missed that!

                                      Well looks fine then. 😁

                                      A 1 Reply Last reply Reply Quote 1
                                      • A
                                        ariban99 @stephenw10
                                        last edited by

                                        @stephenw10 lol yes it just started working by itself after 2 days plugged in!
                                        For my knowledge, what would i have seen if there was a need to set a VLAN ID? would it have said VLAN ID in the packet capture or its called something else followed by the ID number?

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          You can see it in a pcap with the view set to full. VLAN tagged traffic looks like:

                                          13:53:08.514821 90:ec:77:1f:8c:3d > 00:90:7f:b6:30:01, ethertype 802.1Q (0x8100), length 102: vlan 229, p 0, ethertype IPv4, (tos 0x0, ttl 64, id 35682, offset 0, flags [none], proto ICMP (1), length 84, bad cksum 0 (->d968)!)
                                              10.229.0.11 > 10.229.0.10: ICMP echo request, id 63834, seq 0, length 64
                                          

                                          There showing VLAN 229: ethertype 802.1Q (0x8100), length 102: vlan 229, p 0

                                          If the ISP required a VLAN you would likely see some incoming packets tagged with it.

                                          What I was looking for though was priority tagging which might look like:
                                          ethertype 802.1Q (0x8100), length 102: vlan 0, p 5

                                          Some ISPs reply to DHCP requests with priority tagged replies and pfSense will drop those resulting in no lease. They still show in a pcap though.

                                          Anyway neither of those things are happening here. 😉

                                          Steve

                                          A 1 Reply Last reply Reply Quote 1
                                          • A
                                            ariban99 @stephenw10
                                            last edited by

                                            @stephenw10 Thank you for teaching me. if there was a priority tagged reply and pfsense drop those, is there a solution to make that work? or its not possible to use pfsense in that case?

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