Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    HP T730 help please

    Scheduled Pinned Locked Moved Hardware
    52 Posts 3 Posters 8.6k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • C
      cgi2099
      last edited by

      Hello all, I got a new T730 and installed a X710-T2L in it. Has a 64GB nvme and 8gb ram.

      My problem is it is regularly at 20% CPU usage which is fine but it also is spiking to 100% cpu usage a lot. It seems to be Python 3.9 and idle(idle:cpu xyz) using a lot of CPU.

      Is this normal?

      UPDATE
      The box is still doing like I described above but also is now freezing after a few hours and I have to hard reset it. I read something about the realtek nic might being the culprit. I installed the newer driver but don't know how to enable it.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        What packages do you have enabled?

        How much traffic is it filtering?

        It's running an AMD RX-427BB?

        Steve

        C 1 Reply Last reply Reply Quote 0
        • C
          cgi2099 @stephenw10
          last edited by cgi2099

          @stephenw10

          All I have installed is ntopng and adguard home. But adguard is disable right now

          It's really werid, it'll be running fine and then just stop working and I have to unplug the power and reboot for it to come back up. It seems to last 3-4 hours before crashing.

          Yes it has the amd cpu

          WAN traffic is 500mbps/50mbps

          Max 20 clients connected

          It seems to crash when there isn't any traffic or much load

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Check the system logs for watchdog errors from the Realtek driver.

            C 1 Reply Last reply Reply Quote 0
            • C
              cgi2099 @stephenw10
              last edited by

              @stephenw10
              I've looked for logs but can't seem to find any that show any errors.

              Is there a way to just disable the realtek nic to see if that is the culprit?

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                If you're not using it then it can't be the problem. Typically a Realtek NIC will stop responding but the rest of the firewall still functions.
                Do you see any sort of crash report? Does the console still respond?

                Steve

                C 1 Reply Last reply Reply Quote 0
                • C
                  cgi2099 @stephenw10
                  last edited by

                  @stephenw10
                  No crash report or logs that I can find.

                  When it crashes the web gui stops working and I can't ssh in anymore.

                  Temperatures never get over 40c and ram usage is never above 10%.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Have you tried connecting to the console when that happens?

                    Or logging the console output would be better if you can. There are some errors that only appear on the console.

                    C 1 Reply Last reply Reply Quote 0
                    • C
                      cgi2099 @stephenw10
                      last edited by

                      @stephenw10

                      I have not but will try

                      Do I need a serial cable or just need to plug a monitor in?

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Could be either (or both!). It depends how it was installed. If it has a serial port and you enable the serial console you can log it's output on a terminal client which is useful.
                        It's probably using the video console though so just connect a monitor/keyboard and see if it's still responding there.

                        Steve

                        C 1 Reply Last reply Reply Quote 0
                        • C
                          cgi2099 @stephenw10
                          last edited by

                          @stephenw10
                          Nothing was responding serial cable or video. I have been trying all day to get errors and I finally was able to from the console before the screen just went black. Look like there could be more but I can't make them out before everything goes black. Not much but maybe can help:

                          ixl1: Malicious Driver Detection event 1 on RX queue 771, pf number 0 (PF-1)
                          
                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, do you have a bridge configured?

                            That looks like this known issue: https://redmine.pfsense.org/issues/13003
                            Though that doesn't normally crash the OS entirely AFAIK.

                            You should be able to use the console when it running normally, that is functional I assume?

                            If it just stops responding when this happens try pressing ctl+t that can respond when nothing else will. If it does it should show you what it's waiting for.

                            Steve

                            C 1 Reply Last reply Reply Quote 0
                            • C
                              cgi2099 @stephenw10
                              last edited by cgi2099

                              @stephenw10
                              No bridge that I am aware of unless it automatically did during the install.

                              I am using one of the ports for the wan and the other for the lan. The realtek is not being used.

                              The console works right up to the point where everything goes down and then everything just has a black screen or loses connection.

                              The device shows to still be on, though with the activity lights on the nic blinking like there is still data going through.

                              I will try ctl+t next time this happens.

                              Everything seems to be working great while its up other than the 100% CPU spikes, I'd say the spike are happening about every 2 minutes or so.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Anything in the system logs at around the same 2min interval?

                                C 5 Replies Last reply Reply Quote 0
                                • C
                                  cgi2099 @stephenw10
                                  last edited by

                                  @stephenw10

                                  Where is the best place to access the system logs with WinSCP? The ones on the web GUI aren't giving me much

                                  1 Reply Last reply Reply Quote 0
                                  • C
                                    cgi2099 @stephenw10
                                    last edited by

                                    @stephenw10

                                    Also should I change:

                                    net.inet.tcp.tso set to 1
                                    

                                    to

                                    net.inet.tcp.tso set to 0
                                    
                                    1 Reply Last reply Reply Quote 0
                                    • C
                                      cgi2099 @stephenw10
                                      last edited by cgi2099

                                      @stephenw10

                                      ixl0: <Intel(R) Ethernet Controller X710 for 10GBASE-T - 2.3.1-k> mem 0xe1000000-0xe1ffffff,0xe2008000-0xe200ffff at device 0.0 on pci1
                                      ixl0: fw 7.2.60285 api 1.9 nvm 7.21 etid 80007a1a oem 1.266.0
                                      ixl0: PF-ID[0]: VFs 64, MSI-X 129, VF MSI-X 5, QPs 768, MDIO shared
                                      ixl0: Using 1024 TX descriptors and 1024 RX descriptors
                                      ixl0: Using 4 RX queues 4 TX queues
                                      ixl0: Using MSI-X interrupts with 5 vectors
                                      ixl0: Ethernet address: 68:05:ca:c1:8b:e0
                                      ixl0: Allocating 4 queues for PF LAN VSI; 4 queues active
                                      ixl0: PCI Express Bus: Speed 8.0GT/s Width x8
                                      ixl0: SR-IOV ready
                                      ixl0: netmap queues/slots: TX 4/1024, RX 4/1024
                                      ixl0: Link is up, 1 Gbps Full Duplex, Requested FEC: None, Negotiated FEC: CL74 FC-FEC/BASE-R, Autoneg: True, Flow Control: No
                                      ixl0: link state changed to UP
                                      ixl0: link state changed to DOWN
                                      ixl0: Link is up, 1 Gbps Full Duplex, Requested FEC: None, Negotiated FEC: CL74 FC-FEC/BASE-R, Autoneg: True, Flow Control: No
                                      ixl0: link state changed to UP
                                      ixl0: promiscuous mode enabled
                                      ixl0: Malicious Driver Detection event 1 on RX queue 769, pf number 0 (PF-0)
                                      ixl0: Malicious Driver Detection event 1 on RX queue 769, pf number 0 (PF-0)
                                      
                                      
                                      1 Reply Last reply Reply Quote 0
                                      • C
                                        cgi2099 @stephenw10
                                        last edited by cgi2099

                                        @stephenw10

                                        Here is another:

                                        ixl1: <Intel(R) Ethernet Controller X710 for 10GBASE-T - 2.3.1-k> mem 0xe0000000-0xe0ffffff,0xe2000000-0xe2007fff at device 0.1 on pci1
                                        ixl1: fw 7.2.60285 api 1.9 nvm 7.21 etid 80007a1a oem 1.266.0
                                        ixl1: PF-ID[1]: VFs 64, MSI-X 129, VF MSI-X 5, QPs 768, MDIO shared
                                        ixl1: Using 1024 TX descriptors and 1024 RX descriptors
                                        ixl1: Using 4 RX queues 4 TX queues
                                        ixl1: Using MSI-X interrupts with 5 vectors
                                        ixl1: Ethernet address: 68:05:ca:c1:8b:e1
                                        ixl1: Allocating 4 queues for PF LAN VSI; 4 queues active
                                        ixl1: PCI Express Bus: Speed 8.0GT/s Width x8
                                        ixl1: SR-IOV ready
                                        ixl1: netmap queues/slots: TX 4/1024, RX 4/1024
                                        ixl1: Link is up, 1 Gbps Full Duplex, Requested FEC: None, Negotiated FEC: CL74 FC-FEC/BASE-R, Autoneg: True, Flow Control: None
                                        ixl1: link state changed to UP
                                        ixl1: link state changed to DOWN
                                        ixl1: Link is up, 1 Gbps Full Duplex, Requested FEC: None, Negotiated FEC: CL74 FC-FEC/BASE-R, Autoneg: True, Flow Control: No
                                        ixl1: link state changed to UP
                                        ixl1: promiscuous mode enabled
                                        ixl1: Malicious Driver Detection event 1 on RX queue 771, pf number 0 (PF-1)
                                        ixl1: Malicious Driver Detection event 1 on RX queue 769, pf number 0 (PF-1)
                                        ixl1: Malicious Driver Detection event 1 on RX queue 769, pf number 0 (PF-1)
                                        
                                        1 Reply Last reply Reply Quote 0
                                        • C
                                          cgi2099 @stephenw10
                                          last edited by

                                          @stephenw10

                                          ntopng is causing the spikes I believe, there are about 10 of these that hit at the same time ~8-10% usage on all of them:

                                          /usr/local/bin/ntopng -U ntopng -G /var/run/ntopng/ntopng.pid -1 /usr/local/share/ntopng/httpdocs -2 /usr/local/share/ntopng/scripts -3 /usr/local/share/ntopng/scripts/callbacks -e{ntopng}
                                          
                                          C 1 Reply Last reply Reply Quote 0
                                          • C
                                            cgi2099 @cgi2099
                                            last edited by

                                            @cgi2099

                                            ntopng is definitely the culprit on the spikes, with it disabled never goes above 40% usage even with 5 opvn users.

                                            Is this normal behavior for ntopng?

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.