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No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....

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  • J
    JKnott @jagdtigger
    last edited by Aug 10, 2022, 9:25 PM

    @jagdtigger said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

    So i have to deal with a stubborn ISP here. When i 1st wrote to them they said they fixed it, no change. Then the 2nd time they basically brushed me off. Can someone recommend a guide or something on how i can find out what twisted BS config the ISP is running on their side?

    I just ran Packet Capture on my WAN interface, filtering on ICMPv6, and did not see any RAs. On the other hand, I examined a DHCPv6 packet capture and found it had info such as prefix, etc.. Are you sure your ISP uses RAs? Mine doesn't seem to. I have a cable modem here.

    Capture your full DHCPv6 sequence and see what's in it. You can post the capture file here.

    PfSense running on Qotom mini PC
    i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
    UniFi AC-Lite access point

    I haven't lost my mind. It's around here...somewhere...

    J 1 Reply Last reply Aug 11, 2022, 8:14 AM Reply Quote 0
    • J
      jagdtigger @JKnott
      last edited by jagdtigger Aug 11, 2022, 8:14 AM Aug 11, 2022, 8:14 AM

      @jknott said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

      @jagdtigger said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

      So i have to deal with a stubborn ISP here. When i 1st wrote to them they said they fixed it, no change. Then the 2nd time they basically brushed me off. Can someone recommend a guide or something on how i can find out what twisted BS config the ISP is running on their side?

      I just ran Packet Capture on my WAN interface, filtering on ICMPv6, and did not see any RAs. On the other hand, I examined a DHCPv6 packet capture and found it had info such as prefix, etc.. Are you sure your ISP uses RAs? Mine doesn't seem to. I have a cable modem here.

      Capture your full DHCPv6 sequence and see what's in it. You can post the capture file here.

      Then how the heck my router will know where it should send the packets if no GW is given? 🤔 I also have a cable modem.
      packetcapture (3).cap

      (Also have a active HE tunnel.)

      T J 3 Replies Last reply Aug 11, 2022, 11:24 AM Reply Quote 0
      • T
        the other @jagdtigger
        last edited by Aug 11, 2022, 11:24 AM

        @jagdtigger
        hey there,
        just being curious: what happens if you put "DO not wait fpr RA" inactive?
        Here (no cable) it runs well without that setting...

        the other

        pure amateur home user, no business or professional background
        please excuse poor english skills and typpoz :)

        J 1 Reply Last reply Aug 11, 2022, 11:27 AM Reply Quote 0
        • J
          jagdtigger @the other
          last edited by jagdtigger Aug 11, 2022, 11:27 AM Aug 11, 2022, 11:27 AM

          @the-other said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

          @jagdtigger
          hey there,
          just being curious: what happens if you put "DO not wait fpr RA" inactive?
          Here (no cable) it runs well without that setting...

          It wont have ipv6 address. I ran a capture overnight limited to ipv6. 0 RA packets.....

          1 Reply Last reply Reply Quote 0
          • J
            JKnott @jagdtigger
            last edited by Aug 11, 2022, 12:58 PM

            @jagdtigger said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

            Then how the heck my router will know where it should send the packets if no GW is given?

            I just looked at a router advertisement and found there's no explicit "GW" listed. Here's the capture:

            login-to-view

            That's it.

            Now on the WAN side, the only thing I could find was this in DHCPv6:

            login-to-view

            Again, no explicit gateway. However, on both the WAN and LAN, the gateway matches the link local address for DHCPv6 and the RA. So, I expect that's how the GW is determined, rather than explicitly, as in IPv4 DHCP.

            PfSense running on Qotom mini PC
            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
            UniFi AC-Lite access point

            I haven't lost my mind. It's around here...somewhere...

            1 Reply Last reply Reply Quote 0
            • J
              JKnott @jagdtigger
              last edited by Aug 11, 2022, 1:04 PM

              @jagdtigger said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

              packetcapture (3).cap

              According to that, your gateway should be "fe80::201:5cff:feb1:da45". Is that correct according to the dashboard?

              PfSense running on Qotom mini PC
              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
              UniFi AC-Lite access point

              I haven't lost my mind. It's around here...somewhere...

              J 1 Reply Last reply Aug 11, 2022, 4:52 PM Reply Quote 0
              • J
                jagdtigger @JKnott
                last edited by Aug 11, 2022, 4:52 PM

                @jknott said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                According to that, your gateway should be "fe80::201:5cff:feb1:da45". Is that correct according to the dashboard?

                No gateway shown.....

                J 1 Reply Last reply Aug 11, 2022, 4:58 PM Reply Quote 0
                • J
                  JKnott @jagdtigger
                  last edited by Aug 11, 2022, 4:58 PM

                  @jagdtigger

                  Please do a capture of the full DHCPv6 sequence, as what you provided was from after pfSense had been running for a while. Also, who's the ISP? Perhaps someone here has experience with them.

                  PfSense running on Qotom mini PC
                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                  UniFi AC-Lite access point

                  I haven't lost my mind. It's around here...somewhere...

                  J 2 Replies Last reply Aug 11, 2022, 5:02 PM Reply Quote 0
                  • J
                    jagdtigger @JKnott
                    last edited by jagdtigger Aug 11, 2022, 5:18 PM Aug 11, 2022, 5:02 PM

                    @jknott said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                    Please do a capture of the full DHCPv6 sequence, as what you provided was from after pfSense had been running for a while.

                    Im not at home, wont be until the end of the month. Accessing router via VPN.

                    @jknott said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                    Also, who's the ISP?

                    Vidanet

                    /EDIT
                    Just for good measure i added the fe80 address as a gateway but im nut sure its a good idea. I mean it can change at a drop of a hat.....

                    1 Reply Last reply Reply Quote 0
                    • J
                      jagdtigger @JKnott
                      last edited by Sep 11, 2022, 8:49 AM

                      @jknott said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                      @jagdtigger

                      Please do a capture of the full DHCPv6 sequence, as what you provided was from after pfSense had been running for a while. Also, who's the ISP? Perhaps someone here has experience with them.

                      Here you go:
                      https://content.section9.me/pfsf/dhcp6.pcap

                      Sorry for the long delay, things got hectic for me a bit. Also the ISP route is a dead end, wrote to their support. They claimed they fixed the problem but still no RA and wont help any further.... :/

                      J 1 Reply Last reply Sep 11, 2022, 1:37 PM Reply Quote 0
                      • J
                        JKnott @jagdtigger
                        last edited by Sep 11, 2022, 1:37 PM

                        @jagdtigger said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                        https://content.section9.me/pfsf/dhcp6.pcap

                        I just took a quick look at that and it appears OK. You have a WAN address 2a03:bf01:12f:cd2b:27d2:fe32:df36:848 and /56 prefix. You're also given a couple of DNS servers. Your complaint was about not seeing a RA on the WAN side, which is not a problem. What problem are you trying to resolve. I don't it mentioned anywhere. Do you see the WAN address? Have you selected /56 for the prefix size?

                        PfSense running on Qotom mini PC
                        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                        UniFi AC-Lite access point

                        I haven't lost my mind. It's around here...somewhere...

                        J 1 Reply Last reply Sep 11, 2022, 5:09 PM Reply Quote 0
                        • J
                          jagdtigger @JKnott
                          last edited by jagdtigger Sep 11, 2022, 5:10 PM Sep 11, 2022, 5:09 PM

                          @jknott said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                          @jagdtigger said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                          https://content.section9.me/pfsf/dhcp6.pcap

                          What problem are you trying to resolve.

                          No gateway? Without one my router cant do much with the address and prefix.....

                          J 1 Reply Last reply Sep 11, 2022, 6:05 PM Reply Quote 0
                          • J
                            JKnott @jagdtigger
                            last edited by Sep 11, 2022, 6:05 PM

                            @jagdtigger

                            As I mentioned before, your gateway should be fe80::201:5cff:feb1:da45. You shouldn't have to do anything for that to work. Take a look at the source address for the 2nd and 4th packets and you will see that. I just checked mine and it's the same as it was in a packet I captured over 2 years ago. Unlike IPv4, there's no explicit gateway. It's whatever the source address is.

                            I can only think you changed something that's causing this. Try connecting a computer directly to your modem and see if it works on IPv6. That should help determine where the problem is.

                            You might also try a new config from scratch, to see if you have something mis-configured. You can save the existing config when you do that.

                            BTW, where did you try to set a gateway address? I don't recall that setting anywhere for IPv6.

                            PfSense running on Qotom mini PC
                            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                            UniFi AC-Lite access point

                            I haven't lost my mind. It's around here...somewhere...

                            J 1 Reply Last reply Sep 11, 2022, 6:38 PM Reply Quote 0
                            • J
                              jagdtigger @JKnott
                              last edited by jagdtigger Sep 11, 2022, 6:47 PM Sep 11, 2022, 6:38 PM

                              @jknott said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                              @jagdtigger

                              I can only think you changed something that's causing this. Try connecting a computer directly to your modem and see if it works on IPv6. That should help determine where the problem is.

                              The only thing i did is enable the option to not wait for RA, otherwise it wont even assign the address to the interface. Spoofed the mac of the router and plugged in one of my laptops:
                              pfsf-ip.png

                              Same thing, gets address without gateway and no network.

                              @jknott said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                              BTW, where did you try to set a gateway address? I don't recall that setting anywhere for IPv6.

                              System>Routing

                              J 1 Reply Last reply Sep 11, 2022, 7:03 PM Reply Quote 0
                              • J
                                JKnott @jagdtigger
                                last edited by Sep 11, 2022, 7:03 PM

                                @jagdtigger said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                                System>Routing

                                You mean that Use non-local gateway? You should have no reason to be doing that.

                                If you put your modem into gateway mode, does it work properly, in that computers connected to it get IPv6 addresses? I had a problem with my ISP a few years ago and found even gateway mode didn't work at my next door neighbour. ISPs will generally expect you to try with gateway mode.

                                PfSense running on Qotom mini PC
                                i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                UniFi AC-Lite access point

                                I haven't lost my mind. It's around here...somewhere...

                                J 1 Reply Last reply Sep 11, 2022, 7:33 PM Reply Quote 0
                                • J
                                  jagdtigger @JKnott
                                  last edited by Sep 11, 2022, 7:33 PM

                                  @jknott said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                                  @jagdtigger said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                                  System>Routing

                                  You mean that Use non-local gateway?

                                  Nope, all is left default in the "WAN_DHCP6" gateway. I created a 2nd one with the fexx:: address as i wrote earlier, it seems to work for now.

                                  @jknott said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                                  If you put your modem into gateway mode

                                  What i have is a plain old cable modem without modes, its an arris cm3200.

                                  J 1 Reply Last reply Sep 11, 2022, 7:54 PM Reply Quote 0
                                  • J
                                    JKnott @jagdtigger
                                    last edited by Sep 11, 2022, 7:54 PM

                                    @jagdtigger

                                    If the gateway you use is that fe80::201:5cff:feb1:da45 I mentioned, then I have no idea what the issue is. But if it's working by using that, then I guess leave it the way it is.

                                    BTW, no need to hide link local addresses. Outside of the local LAN or connection, they are irrelevant.

                                    PfSense running on Qotom mini PC
                                    i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                    UniFi AC-Lite access point

                                    I haven't lost my mind. It's around here...somewhere...

                                    J 1 Reply Last reply Sep 12, 2022, 6:36 AM Reply Quote 0
                                    • J
                                      jagdtigger @JKnott
                                      last edited by jagdtigger Sep 12, 2022, 6:36 AM Sep 12, 2022, 6:36 AM

                                      @jknott said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                                      then I have no idea what the issue is

                                      The fact that i have to go around hunting for it and setup a gateway manually? Its just beyond my why cant they just enable RA and call it a day.....

                                      J 1 Reply Last reply Sep 12, 2022, 3:36 PM Reply Quote 0
                                      • J
                                        JKnott @jagdtigger
                                        last edited by Sep 12, 2022, 3:36 PM

                                        @jagdtigger

                                        I just ran Packet Capture on my WAN port for a few hours. I saw no RAs. Other other hand, I was seeing RAs every few minutes on the LAN side. I don't think RAs are normally provided on a cable modem connection, as the necessary info is contained within the DHCPv6-PD packets. However, you might ask your ISP why a computer also doesn't work. It doesn't require any configuration.

                                        When I had a problem with my ISP a few years ago, I arranged for a senior tech to come out with his own modem, to see if it would work. It failed, as I expected. He then went to the office and connected his modem to 4 different CMTS. It failed only with the one I was connected to.

                                        PfSense running on Qotom mini PC
                                        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                        UniFi AC-Lite access point

                                        I haven't lost my mind. It's around here...somewhere...

                                        J 1 Reply Last reply Sep 15, 2022, 9:25 AM Reply Quote 0
                                        • J
                                          jagdtigger @JKnott
                                          last edited by Sep 15, 2022, 9:25 AM

                                          @jknott said in No RA on WAN and ISP brushes me off stating its my FW config that is at fault.....:

                                          I don't think RAs are normally provided on a cable modem connection, as the necessary info is contained within the DHCPv6-PD packets.

                                          Well if this was normal behavior pfsense wouldnt have issues setting the wan connection up. But it does so i can only assume its out-of-spec..... And as i wrote before the ISP basically brushing me off.

                                          And just as an extra bit last night i had internet outage, the fe80:: gateway i set manually isnt working anymore. Also still no gw address from the ISP.

                                          J 1 Reply Last reply Sep 15, 2022, 11:03 AM Reply Quote 0
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