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    LDAP (MS AD) error- Could not connect to server.

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    • S
      swinster
      last edited by

      Hi,

      Pfsense v2.6

      I seem to be having a basic connection issue when attempting to configure an LDAP server, but for the life of me I cannot figure out what it might be.

      The LDAP server is a Microsoft Domain Controller, which is routable from the pfsense box, both using its direct IP address and DNS FQDN (tested using a simple ping, "Diagnostics --> Ping"). However, when I configure the LDAP server via "System --> User Manager --> Authentication Servers", even using the most basic TCP connection, pfsense will simple not connect to the DC. Running a PCAP on the LAN interface shows that no connection is attempted, so I end up with an error in the logs:

      /system_authservers.php: ERROR! Could not connect to server.
      

      When configuring the LDAP server, clicking the "Select a container" button results in a massage at the bottom of the page:

      Could not connect to the LDAP server. Please check the LDAP configuration.
      

      However, as mentioned, according to the PCAP taken on the LAN interface, no connection attempt was even made.

      Cheers

      1 Reply Last reply Reply Quote 0
      • S
        swinster
        last edited by swinster

        Something interesting. Running ldapsearch from the command line results in an error with mismatched library files:

        ldapsearch -H ldap://dc.mydomain.local:389 -D "CN=LDAP User,CN=Users,DC=mydomain,DC=local" -w "xxxx" -b "OU=Users,OU=MyBusiness,DC=mydomain,DC=local" "(sAMAccountName=me)"  
        
        ldap_int_sasl_init: SASL library version mismatch: expected 2.1.28, got 2.1.27
        ldapsearch: ldap_get_option(API_INFO) failed
        
        

        I am not entirely sure how to resolve this.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Hmm, 2.1.28 is the pfSense 2.7 (dev) version of that lib.

          Make sure your update branch is set to latest stable.

          Try running at the command line: pkg info cyrus-sasl
          That should show you what you have currently.

          Steve

          S 1 Reply Last reply Reply Quote 0
          • S
            swinster @stephenw10
            last edited by swinster

            @stephenw10 said in LDAP (MS AD) error- Could not connect to server.:

            Hmm, 2.1.28 is the pfSense 2.7 (dev) version of that lib.

            Make sure your update branch is set to latest stable.

            Try running at the command line: pkg info cyrus-sasl
            That should show you what you have currently.

            Steve

            OK, that makes some sense. I believe I upgraded to the dev branch to see if there was a change in another issue, then immediately downgraded back to the stable branch. I guess this package was downgraded, however, a reference was left unaltered?

            The result of that package info is:

            cyrus-sasl-2.1.27_2
            Name           : cyrus-sasl
            Version        : 2.1.27_2
            Installed on   : Wed Feb 16 20:47:45 2022 GMT
            Origin         : security/cyrus-sasl2
            Architecture   : FreeBSD:12:amd64
            Prefix         : /usr/local
            Categories     : security
            Licenses       : BSD4CLAUSE
            Maintainer     : ume@FreeBSD.org
            WWW            : https://www.cyrusimap.org/sasl/
            Comment        : RFC 2222 SASL (Simple Authentication and Security Layer)
            Options        :
                    ALWAYSTRUE     : off
                    ANONYMOUS      : on
                    AUTHDAEMOND    : on
                    BDB            : off
                    BDB1           : on
                    CRAM           : on
                    DIGEST         : on
                    DOCS           : off
                    GDBM           : off
                    KEEP_DB_OPEN   : off
                    LMDB           : off
                    LOGIN          : on
                    NTLM           : on
                    OBSOLETE_CRAM_ATTR: on
                    OBSOLETE_DIGEST_ATTR: on
                    OTP            : on
                    PLAIN          : on
                    SCRAM          : on
            Shared Libs provided:
                    libscram.so.3
                    libsasldb.so.3
                    libsasl2.so.3
                    libplain.so.3
                    libotp.so.3
                    libntlm.so.3
                    liblogin.so.3
                    libdigestmd5.so.3
                    libcrammd5.so.3
                    libanonymous.so.3
            Annotations    :
                    FreeBSD_version: 1203500
                    build_timestamp: 2022-01-12T15:23:42+0000
                    built_by       : poudriere-git-3.3.99.20211130
                    cpe            : cpe:2.3:a:cmu:cyrus-sasl:2.1.27:::::freebsd12:x64:2
                    port_checkout_unclean: no
                    port_git_hash  : 17b54ce76328
                    ports_top_checkout_unclean: yes
                    ports_top_git_hash: 7046b65c0d41
                    repo_type      : binary
                    repository     : pfSense
            Flat size      : 1.29MiB
            Description    :
            The Cyrus SASL (Simple Authentication and Security Layer)
            
            SASL is the Simple Authentication and Security Layer, a method
            for adding authentication support to connection-based protocols.
            To use SASL, a protocol includes a command for identifying and
            authenticating a user to a server and for optionally negotiating
            protection of subsequent protocol interactions. If its use is
            negotiated, a security layer is inserted between the protocol
            and the connection.
            
            WWW: https://www.cyrusimap.org/sasl/
            
            S 1 Reply Last reply Reply Quote 0
            • S
              swinster @swinster
              last edited by

              This is how things are currently:

              fdf585fa-f8c3-4187-a939-8706a7eaf99b-image.png

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Hmm, how did you downgrade? That's not something you can normally do. Especially between 2.7 and 2.6 because of the FreeBSD base change.

                Something on your system has pulled in a newer version. At this point it's hard to say what might be broken. Is this a firewall you can reinstall clean and restore the config to? I would do that if you can to be sure it's cleanly on 2.6.

                Steve

                S 1 Reply Last reply Reply Quote 0
                • S
                  swinster @stephenw10
                  last edited by

                  @stephenw10 - I simply switched the branch from dev back to stable :)

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    swinster @swinster
                    last edited by

                    TBH, I don't mind running on a dev branch. I have only had one major problem previously with pfsense, although that was some time ago.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Bare in mind that CE snapshots built on FreeBSD 14 were only made public yesterday. There are known issues there currently and no doubt unknown issues too. I would not recommend anyone use the dev branch for anything but testing for a while yet.

                      Steve

                      S 1 Reply Last reply Reply Quote 1
                      • S
                        swinster @stephenw10
                        last edited by

                        @stephenw10 no worries. As far as I'm concerned, there is nothing to lose here. If I am going to re-flash the pfSense box with 2.6, then I thought I might as well attempt the update to 2.7.x first and test what's there. This is only a small private network and software/network support is my thing, so no loss either way.

                        FWIW, the upgrade to 2.7 was not super smooth. The update was effective but during the initial reboot, the system did not come back online automatically. After powering down the box and rebooting, the system came up as expected. Whilst this is outside the scope of this thread, if there are any logs or feedback I can provide, please let me know.

                        On the plus side, the LDAP connection is now functional again :).

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, interesting. The upgrade log is retained in /conf. It may show something, though if it was at the reboot it may not have been logging at that point.

                          Steve

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            swinster @stephenw10
                            last edited by

                            @stephenw10 said in LDAP (MS AD) error- Could not connect to server.:

                            /conf

                            FYI, I have included the upgrade_log.latest.txt file below. FWIW, upgrade_log.txt was updated just now when I logged in (I guess due to the auto-refresh on the dashboard), which contained only :

                            >>> Updating repositories metadata... done.
                            Your system is up to date
                            

                            The upgrade_log.latest.txt file contains several Warnings, mainly relating to array manipulations within Command.php and Role.php, followed by a failure notification:

                            XML Extension not found
                            pkg-static: POST-INSTALL script failed
                            

                            At the very end of the log file, some fatal errors have been logged, although this seems to relate to the Squid package.

                            Fatal error: Array and string offset access syntax with curly braces is no longer supported in /usr/local/pkg/squid.inc on line 852
                            PHP ERROR: Type: 64, File: /usr/local/pkg/squid.inc, Line: 852, Message: Array and string offset access syntax with curly braces is no longer supportedpkg-static: DEINSTALL script failed
                            pkg-static: Fail to kill all processes:No such process
                            

                            upgrade_log.latest.txt

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Ah, yes the Squid package has probably not yet been adapted to php 8.1. I would expect it to throw errors like that until it's updated.

                              1 Reply Last reply Reply Quote 1
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