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Unable to check for updates (SOLVED)

Scheduled Pinned Locked Moved General pfSense Questions
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  • B
    bingo600 @KB8DOA
    last edited by Sep 23, 2022, 4:47 AM

    @kb8doa
    This way of fixing it, came from our resident Netgate guru.
    https://forum.netgate.com/post/1062058

    /Bingo

    If you find my answer useful - Please give the post a 👍 - "thumbs up"

    pfSense+ 23.05.1 (ZFS)

    QOTOM-Q355G4 Quad Lan.
    CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
    LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

    K 1 Reply Last reply Sep 23, 2022, 3:32 PM Reply Quote 1
    • K
      KB8DOA @bingo600
      last edited by KB8DOA Sep 23, 2022, 3:48 PM Sep 23, 2022, 3:32 PM

      @bingo600

      It is not working for me.

      I am running v22.01 on a SG-5100
      Should I really have "pfSense_plus-v22_05_amd64-core" in that file?

      Perhaps a reboot has to happen, to make this effective?

      B 1 Reply Last reply Sep 23, 2022, 3:49 PM Reply Quote 0
      • B
        bingo600 @KB8DOA
        last edited by bingo600 Sep 23, 2022, 3:50 PM Sep 23, 2022, 3:49 PM

        @kb8doa

        That sounds right you have an Intel CPU

        b65f5715-913c-4253-b89a-d35efee26e50-image.png

        Does your file look like this ?

        b5b415dd-535d-45ce-ba8d-545cbdf1a70f-image.png

        Else there was a guide how to Edit the file manually here.
        https://forum.netgate.com/post/1062052

        But you could try a reboot first

        If you find my answer useful - Please give the post a 👍 - "thumbs up"

        pfSense+ 23.05.1 (ZFS)

        QOTOM-Q355G4 Quad Lan.
        CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
        LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

        K 1 Reply Last reply Sep 23, 2022, 3:53 PM Reply Quote 0
        • K
          KB8DOA @bingo600
          last edited by KB8DOA Sep 23, 2022, 3:55 PM Sep 23, 2022, 3:53 PM

          @bingo600

          Can you clarify:
          I am running v22.01
          Should the pfSense.conf file have pfSense_plus-v22_05_amd-core ?

          And do I need to reboot after fixing this?

          B 1 Reply Last reply Sep 23, 2022, 3:58 PM Reply Quote 0
          • B
            bingo600 @KB8DOA
            last edited by Sep 23, 2022, 3:58 PM

            @kb8doa

            OOpzz - I missed that you are running 22.01 , thought you were on 22.05

            According to Netgate , if you have switched to the Development "train" , and then back to "normal" , your file should contain the correct lines.

            @stephenw10
            Any wise words here ?

            If you find my answer useful - Please give the post a 👍 - "thumbs up"

            pfSense+ 23.05.1 (ZFS)

            QOTOM-Q355G4 Quad Lan.
            CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
            LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

            K 1 Reply Last reply Sep 23, 2022, 4:03 PM Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by Sep 23, 2022, 4:03 PM

              Yeah, switch to dev(22.11) and then back to prev(22.01). The should restore the correct repos pkg.

              You shouldn't need to edit anything manually. But if you do then, yes, it should be 22_01 since that's what you're running.

              Steve

              1 Reply Last reply Reply Quote 2
              • K
                KB8DOA @bingo600
                last edited by Sep 23, 2022, 4:03 PM

                @bingo600

                Did you mean switch the Firmware Branch to "Latest development snapshots (Experimental 22.09 DEVEL)" then Save
                Then
                switch the Firmware Branch to "Previous stable version (22.01)" then Save
                ?

                1 Reply Last reply Reply Quote 1
                • S
                  stephenw10 Netgate Administrator
                  last edited by Sep 23, 2022, 4:05 PM

                  Yes, that ^.

                  K 1 Reply Last reply Sep 23, 2022, 4:06 PM Reply Quote 0
                  • K
                    KB8DOA @stephenw10
                    last edited by KB8DOA Sep 23, 2022, 4:11 PM Sep 23, 2022, 4:06 PM

                    @stephenw10

                    Reboot needed?
                    Because that did not resolve it for me.

                    Still getting "There are no packages currently installed."

                    And if I go to System Update, getting "Unable to check for updates"

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by Sep 23, 2022, 4:12 PM

                      Check the system log. Do you see the repo package being upgraded and then downgraded again?

                      This could be a completely different problem of course.

                      Try running at the command line: pkg -d update
                      See what error it throws.

                      Steve

                      K 1 Reply Last reply Sep 23, 2022, 4:17 PM Reply Quote 0
                      • K
                        KB8DOA @stephenw10
                        last edited by KB8DOA Sep 23, 2022, 4:17 PM Sep 23, 2022, 4:17 PM

                        @stephenw10 @bingo600

                        It is now working and is seeing updates and packages correctly for v22.01

                        Thank you all, for your assistance.

                        1 Reply Last reply Reply Quote 1
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                        • T
                          TheQuank @Matt2
                          last edited by Nov 19, 2022, 12:02 AM

                          @matt2 Worked on my Super Micro 1537 one too. Thanks so much!

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                          • G
                            gothixkhan
                            last edited by Dec 18, 2022, 10:56 PM

                            @bingo600 said in Unable to check for updates (SOLVED):

                            https://forum.netgate.com/post/1062058

                            My sincerest apologies to revive a resolved thread.
                            currently experiencing this error.
                            switching the upgrade channel to DEVEL and back to upgrade+ did not work for me.

                            command pkg -d update keeps throwing certificate errors.

                            this is a fresh install of pfsense 2.6

                            B 1 Reply Last reply Dec 19, 2022, 5:38 AM Reply Quote 0
                            • B
                              bingo600 @gothixkhan
                              last edited by Dec 19, 2022, 5:38 AM

                              @gothixkhan
                              The above solution, was due to an update error that Netgate made.
                              I doubt they would make the same mistake again.

                              I think there is something else : Than an incomplete update URL, causing your issue.

                              /Bingo

                              If you find my answer useful - Please give the post a 👍 - "thumbs up"

                              pfSense+ 23.05.1 (ZFS)

                              QOTOM-Q355G4 Quad Lan.
                              CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                              LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

                              1 Reply Last reply Reply Quote 0
                              • S
                                stephenw10 Netgate Administrator
                                last edited by Dec 19, 2022, 12:38 PM

                                Yes, any error you're seeing now is not the same cause.
                                What's the actual error 'pkg -d update' shows?

                                I know there were some backend issues yesterday you could potentially have been hitting.

                                Steve

                                G 1 Reply Last reply Dec 20, 2022, 4:38 PM Reply Quote 0
                                • G
                                  gothixkhan @stephenw10
                                  last edited by Dec 20, 2022, 4:38 PM

                                  @stephenw10 it alternates between Certificate and authentication issues.

                                  it flips on reboot.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    stephenw10 Netgate Administrator
                                    last edited by Dec 20, 2022, 5:11 PM

                                    Can we see the exact error text?

                                    G 1 Reply Last reply Dec 20, 2022, 6:00 PM Reply Quote 0
                                    • G
                                      gothixkhan @stephenw10
                                      last edited by Dec 20, 2022, 6:00 PM

                                      @stephenw10 not anymore, apparently.
                                      it works now?

                                      I'm sorry

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        stephenw10 Netgate Administrator
                                        last edited by Dec 20, 2022, 6:01 PM

                                        Cool, good to hear. 👍

                                        G 1 Reply Last reply Dec 20, 2022, 6:03 PM Reply Quote 0
                                        • G
                                          gothixkhan @stephenw10
                                          last edited by Dec 20, 2022, 6:03 PM

                                          @stephenw10 just to clarify what I did and why it worked.

                                          I had it set to the development branch.
                                          I think you guys had a release either yesterday or the day before.
                                          the updater + upgrade to pf+ only works because it picked up the new release, which is 20221220.1549

                                          up until yesterday it was erroring out.

                                          1 Reply Last reply Reply Quote 1
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