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    Netgate 1100 dns stops

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Yup, it doesn't restart often for me either but when it does it logs several restarts in a row like that.

      When OP checks his resolver logs I would expect it to show that as the last thing that happened. If it was showing continuous restarts that would be a much bigger issue.

      If the Unbound service just stops a cannot be restarted I expect to see some errors logged either in the Resolver or System log.

      Steve

      1 Reply Last reply Reply Quote 0
      • F
        Freek_Box @Gertjan
        last edited by

        @gertjan

        Running version 21.05.2-RELEASE (arm64)

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Any reason you're not running something newer?

          F 1 Reply Last reply Reply Quote 0
          • F
            Freek_Box @stephenw10
            last edited by

            @stephenw10

            4d36ffaf-13b6-4d85-b4c1-b908216f494c-image.png

            I asume I'm on the latest version?

            S GertjanG 2 Replies Last reply Reply Quote 0
            • S
              SteveITS Galactic Empire @Freek_Box
              last edited by

              @freek_box Nope, that's last year.
              https://docs.netgate.com/pfsense/en/latest/releases/index.html#pfsense-plus-software
              https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#upgrade-not-offered-library-errors

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote ๐Ÿ‘ helpful posts!

              F 1 Reply Last reply Reply Quote 1
              • GertjanG
                Gertjan @Freek_Box
                last edited by

                @freek_box said in Netgate 1100 dns stops:

                I asume I'm on the latest version?

                Add the RSS widget on your dashboard :

                756b3318-6899-48c8-91d0-0a25b10033c0-image.png

                https://www.netgate.com/blog/pfsense-plus-software-version-22.05-now-available
                so you'll have a double check on what happening and available.

                This :

                298af18d-a1a5-4249-8f25-b9cb40fb8653-image.png

                is strange.
                The check for available updates succeeded, but the info coming back said "21.05.2-Release", so, you're fine.
                As already said above, use the Troubleshooting Upgrades suggestions. You will find 22.05 avaible.

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                1 Reply Last reply Reply Quote 0
                • F
                  Freek_Box @SteveITS
                  last edited by

                  @steveits

                  I did the:
                  Navigate to System > Updates
                  Set Branch to Previous stable version
                  Wait a few moments for the upgrade check to complete

                  But now it shows:

                  74666a34-5166-417d-a38b-de6f51a7e7c4-image.png

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    At the command line run:

                    pkg-static -d update
                    

                    What error does it return?

                    1 Reply Last reply Reply Quote 0
                    • F
                      Freek_Box
                      last edited by

                      @stephenw10

                      DBG(1)[40213]> pkg initialized
                      Updating pfSense-core repository catalogue...
                      DBG(1)[40213]> PkgRepo: verifying update for pfSense-core
                      DBG(1)[40213]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                      DBG(1)[40213]> Request to fetch pkg+https://repo.netgate.com/pkg/pfSense_plus-v21_05_2_aarch64-core/meta.conf
                      DBG(1)[40213]> opening libfetch fetcher
                      DBG(1)[40213]> Fetch > libfetch: connecting
                      DBG(1)[40213]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v21_05_2_aarch64-core/meta.conf with opts "i"
                      1082900480:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-build-release-tarballs/BUILD_NODE/pkg-aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/crypto/openssl/ssl/statem/statem_lib.c:283:
                      DBG(1)[40213]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v21_05_2_aarch64-core/meta.conf with opts "i"
                      Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo00.atx.netgate.com
                      1082900480:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-build-release-tarballs/BUILD_NODE/pkg-aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/crypto/openssl/ssl/statem/statem_clnt.c:1915:
                      Segmentation fault (core dumped)

                      1 Reply Last reply Reply Quote 0
                      • F
                        Freek_Box
                        last edited by

                        When I do:
                        pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade

                        I get:
                        pkg-static: Repository pfSense missing. 'pkg update' required
                        pkg-static: No package database installed. Nothing to do!
                        Updating pfSense-core repository catalogue...
                        1082900480:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-build-release-tarballs/BUILD_NODE/pkg-aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/crypto/openssl/ssl/statem/statem_lib.c:283:
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        1082900480:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-build-release-tarballs/BUILD_NODE/pkg-aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/crypto/openssl/ssl/statem/statem_clnt.c:1915:
                        Child process pid=4480 terminated abnormally: Segmentation fault

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          The segfault like that indicates the crypto chip is in an unreachable state. You need to completely power cycle the device to reset it. So halt the device then remove the power for 10s or so. It should update correctly when rebooted.
                          https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#segmentation-fault-in-pkg

                          Steve

                          F leresL 2 Replies Last reply Reply Quote 0
                          • F
                            Freek_Box @stephenw10
                            last edited by

                            @stephenw10

                            I have no possibility to unplug it is that a problem? The device is hours away from me.

                            S 1 Reply Last reply Reply Quote 0
                            • S
                              SteveITS Galactic Empire @Freek_Box
                              last edited by

                              @freek_box If you click that doc page URL it's a known issue. It shouldn't affect normal operations but does affect packages and therefore upgrades. I believe it's just a one time fix though. I haven't had it recur on my 2100.

                              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                              Upvote ๐Ÿ‘ helpful posts!

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Unfortunately I know of no other way to reset that once it has entered that state. It will not be able to connect to the update repo until the crypto chip is reachable again.

                                F 1 Reply Last reply Reply Quote 0
                                • F
                                  Freek_Box @stephenw10
                                  last edited by

                                  @stephenw10 only rebooting is not enough?

                                  GertjanG stephenw10S 2 Replies Last reply Reply Quote 0
                                  • GertjanG
                                    Gertjan @Freek_Box
                                    last edited by Gertjan

                                    @freek_box
                                    Noop.
                                    The 'crypto chip' van't be reset using a command.
                                    A 10 seconds power down can bring it back online.

                                    edit : that is : a clean, commanded power down by the GUI or console(SSH),. Some ripping out the power and put it back in again could create other issues like a dirty file system.

                                    So : console or SSH option 6.
                                    Or GUI : Diagnostics > Halt System
                                    Let the system shut down.
                                    Then, remove the power for 10 seconds.
                                    Power back in.
                                    Done.

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator @Freek_Box
                                      last edited by

                                      @freek_box said in Netgate 1100 dns stops:

                                      only rebooting is not enough?

                                      It is not. The crypto chip remains powered as long as the PSU is connected to the device.

                                      Steve

                                      1 Reply Last reply Reply Quote 0
                                      • F
                                        Freek_Box
                                        last edited by

                                        So how do I know if I'm on the correct version? I also have a VPS running with version:
                                        a8e32727-a8c5-41de-8bfa-c86b0675cc45-image.png

                                        GertjanG 1 Reply Last reply Reply Quote 0
                                        • GertjanG
                                          Gertjan @Freek_Box
                                          last edited by Gertjan

                                          @freek_box
                                          You didn't notice it, way back in 2021, that this info
                                          7bbf64c3-d21b-40b3-bcf8-801b9fe4e151-image.png
                                          is refreshed every couple of hours or so.

                                          And then yours stopped refreshing for 18 months => not showing that you missed several major updates.
                                          Like being on Windows 7, and don't know that 8, 8,1 and then 10 - and now 11 saw the light.

                                          Or look here : https://www.pfsense.org/download/

                                          Or look here : https://www.netgate.com/blog/tag/releases

                                          Or on the dashboard of pfSense itself :
                                          cbbbe23e-9a57-430a-a0b9-0207c8e5edc2-image.png

                                          No joke : never - ever - trust automated system ๐Ÿ˜Š : you have to check (a couple of clicks actually) to see if a newer "version" is available.

                                          2.4.4 is .... ancient.

                                          Check out Troubleshooting Upgrades.

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

                                          F 1 Reply Last reply Reply Quote 0
                                          • F
                                            Freek_Box @Gertjan
                                            last edited by

                                            @gertjan LOL I did not see that 2021 damm alright thnx!

                                            1 Reply Last reply Reply Quote 1
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