Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    SG-3100 Bad USB controller

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    18 Posts 3 Posters 1.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M
      maddog3115 @rcoleman-netgate
      last edited by

      @rcoleman-netgate hi stephenw10, I fully power cycle before plugging in any Key. The error in the second screengrab is when I use run recovery to execute recovery firmware install.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Can we see the full console output with the USB key attached when you run recovery?

        M 1 Reply Last reply Reply Quote 0
        • M
          maddog3115 @stephenw10
          last edited by stephenw10

          @stephenw10 here's a full boot and output

          
          BootROM - 1.73
          Booting from SPI flash
          
          
          General initialization - Version: 1.0.0
          AVS selection from EFUSE disabled (Skip reading EFUSE values)
          Overriding default AVS value to: 0x23
          Detected Device ID 6820
          High speed PHY - Version: 2.0
          
          Init Customer board board SerDes lanes topology details:
           | Lane # | Speed|    Type     |
           ------------------------------|
           |   0    |  3   |  SATA0      |
           |   1    |  5   |  PCIe0      |
           |   2    |  3   |  SATA1      |
           |   3    |  4   |  SGMII2     |
           |   4    |  5   |  PCIe1      |
           |   5    |  5   |  USB3 HOST1 |
           -------------------------------
          
          PCIe, Idx 0: detected no link
          PCIe, Idx 1: detected no link
          High speed PHY - Ended Successfully
          mv_ddr: mv_ddr-armada-17.06.1-g07f8294 (Aug 11 2017 - 13:12:46)
          DDR4 Training Sequence - Switching XBAR Window to FastPath Window
          mv_ddr: completed successfully
          BootROM: Image checksum verification PASSED
          
           __   __                      _ _
          |  \/  | __ _ _ ____   _____| | |
          | |\/| |/ _` | '__\ \ / / _ \ | |
          | |  | | (_| | |   \ V /  __/ | |
          |_|  |_|\__,_|_|    \_/ \___|_|_|
                   _   _     ____              _
                  | | | |   | __ )  ___   ___ | |_
                  | | | |___|  _ \ / _ \ / _ \| __|
                  | |_| |___| |_) | (_) | (_) | |_
                   \___/    |____/ \___/ \___/ \__|
           ** LOADER **
          
          
          U-Boot 2013.01-02873-g5e4ac3c (Aug 11 2017 - 13:12:40) Marvell version: devel-17.06.0
          
          Board: Rogue-1
          SoC:   MV88F6820 Rev A0
                 running 2 CPUs
          CPU:   ARM Cortex A9 MPCore (Rev 1) LE
                 CPU 0
                 CPU    @ 1600 [MHz]
                 L2     @ 800 [MHz]
                 TClock @ 250 [MHz]
                 DDR4    @ 800 [MHz]
                 DDR4 32 Bit Width,FastPath Memory Access, DLB Enabled, ECC Disabled
          DRAM:  2 GiB
          MMC:   mv_sdh: 0
          DBG: Calling spi_flash_probe from env_relocate_spec()
          SF: Probing bus 0 cs 0 @ 20000000Hz mode 3
          SF: Detected N25Q128 with page size 64 KiB, total 16 MiB
          PCI-e 0: Detected No Link.
          PCI-e 1: Detected No Link.
          USB2.0 0: Host Mode
          USB3.0 1: Host Mode
          
          Map:   Code:                    0x7fedc000:0x7ff975a8
                 BSS:                     0x7ffef600
                 Stack:                   0x7f4cbf20
                 Heap:                    0x7f4cc000:0x7fedc000
                 U-Boot Environment:      0x00100000:0x00110000 (SPI)
          
          Board configuration detected:
          Net:
          
          |  port  | Interface | PHY address  |
          |--------|-----------|--------------|
          | egiga0 |   RGMII   |     0x00     |
          | egiga1 |   RGMII   |     0x01     |
          | egiga2 |   SGMII   |   In-Band    |
          egiga0 [PRIME], egiga1, egiga2
          Hit any key to stop autoboot:  0
          Marvell>> usb reset
          (Re)start USB...
          USB0:   mvBoardUsbVbusSet: gppNo = 35
          Port (usbActive) : 1    Interface (usbType = 3) : USB XHCI 1.00
          scanning bus 0 for devices... cannot reset port 2!?
          1 USB Device(s) found
          Bad detection, need a second reset...
          USB0:   mvBoardUsbVbusSet: gppNo = 35
          Port (usbActive) : 1    Interface (usbType = 3) : USB XHCI 1.00
          scanning bus 0 for devices... 2 USB Device(s) found
                 scanning usb for storage devices... 1 Storage Device(s) found
                 scanning usb for ethernet devices... 0 Ethernet Device(s) found
          Marvell>> run recovery
          (Re)start USB...
          USB0:   mvBoardUsbVbusSet: gppNo = 35
          Port (usbActive) : 1    Interface (usbType = 3) : USB XHCI 1.00
          scanning bus 0 for devices... 2 USB Device(s) found
                 scanning usb for storage devices... 1 Storage Device(s) found
                 scanning usb for ethernet devices... 0 Ethernet Device(s) found
          reading ubldr.bin
          228648 bytes read in 29 ms (7.5 MiB/s)
          Starting application at 0x00200000 ...
          Consoles: U-Boot console
          Compatible U-Boot API signature found @0x7f4dc280
          
          FreeBSD/armv6 U-Boot loader, Revision 1.2
          (Tue Jul 10 10:26:23 EDT 2018 root@buildbot3)
          
          DRAM: 2048MB
          Number of U-Boot devices: 5
          U-Boot env: loaderdev not set, will probe all devices.
          Found U-Boot device: disk
            Probing all disk devices...
            Checking unit=0 slice=<auto> partition=<auto>...disk0: read failed, error=1
          
          Checking unit=1 slice=<auto> partition=<auto>... good.
          Booting from disk1s2a:
          Loading /boot/defaults/loader.conf
          /boot/kernel/kernel text=0x1b4 text=0x71add0 text=0x197b88 data=0x88f6c data=0x0+0x50000 syms=[0x4+0x94540+0x4+0xec78c]
          
          -
          Hit [Enter] to boot immediately, or any other key for command prompt.
          Booting [/boot/kernel/kernel]...
          No valid device tree blob found!
          
          Type '?' for a list of commands, 'help' for more detailed help.
          
          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, it finds the USB drive and is able to load ubldr.bin from it. It boots the kernel form it but can't find the dtb file. At least not the one it's looking for.

            Try this, at the Marvell>> prompt run printenv see if it's lost the correct dtb name.

            Steve

            M 1 Reply Last reply Reply Quote 0
            • M
              maddog3115 @stephenw10
              last edited by stephenw10

              @stephenw10 here it is

              Marvell>> printenv
              CASset=max
              MALLOC_len=10
              MPmode=SMP
              autoload=no
              baudrate=115200
              boardpn=80500-0148-G00
              boardrev=R310
              boardsn=XXXXXXX
              boot_from_pxe=0
              boot_order=hd_scr usb_scr mmc_scr hd_img usb_img mmc_img pxe net_img net_scr
              bootargs=console=ttyS0,115200 mtdparts=spi_flash:4m(boot),-(spi-rootfs) root=/dev/nfs rw nfsroot=10.4.50.38:/srv/nfs/ ip=10.4.50.170:10.4.50.38:10.4.50.254:255.255.255.0:Armada38x:eth0:none mv_net_config=4,(00:50:43:11:11:11,0:1:2:3),mtu=1500 video=dovefb:lcd0:640x480-16@60 clcd.lcd0_enable=0 clcd.lcd_panel=0
              bootargs_dflt=$console $nandEcc $mtdparts_lgcy $bootargs_root nfsroot=$serverip:$rootpath ip=$ipaddr:$serverip$bootargs_end $mvNetConfig video=dovefb:lcd0:$lcd0_params clcd.lcd0_enable=$lcd0_enable clcd.lcd_panel=$lcd_panel
              bootargs_end=:$gatewayip:255.255.255.0:Armada38x:$netdev:none
              bootargs_root=root=/dev/nfs rw
              bootcmd=run setLED; run emmcboot;
              bootcmd_auto=setenv bootargs_end :$gatewayip:255.255.255.0:Armada:$netdev:none; stage_boot $boot_order
              bootcmd_fdt=setenv bootargs_end :$gatewayip:255.255.255.0:Armada:$netdev:none; tftpboot 0x2000000 $image_name;tftpboot $fdtaddr $fdtfile;setenv bootargs $console $nandEcc $mtdparts $bootargs_root nfsroot=$serverip:$rootpath ip=$ipaddr:$serverip$bootargs_end $mvNetConfig video=dovefb:lcd0:$lcd0_params clcd.lcd0_enable=$lcd0_enable clcd.lcd_panel=$lcd_panel; bootz 0x2000000 - $fdtaddr;
              bootcmd_fdt_boot=setenv bootargs_end :$gatewayip:255.255.255.0:Armada:$netdev:none; tftpboot 0x2000000 $image_name; setenv bootargs $console $nandEcc $mtdparts $bootargs_root nfsroot=$serverip:$rootpath ip=$ipaddr:$serverip$bootargs_end $mvNetConfig video=dovefb:lcd0:$lcd0_params clcd.lcd0_enable=$lcd0_enable clcd.lcd_panel=$lcd_panel; bootz 0x2000000 - $fdtaddr;
              bootcmd_fdt_edit=setenv bootargs_end :$gatewayip:255.255.255.0:Armada:$netdev:none; tftpboot $fdtaddr $fdtfile; fdt addr $fdtaddr; setenv bootcmd $bootcmd_fdt_boot
              bootcmd_ftenv=bootargs_end :10.4.50.254:255.255.255.0:Armada:eth0:none
              bootcmd_lgcy=setenv bootargs_end :$gatewayip:255.255.255.0:Armada:$netdev:none; tftpboot 0x2000000 $image_name;setenv bootargs $console $nandEcc $mtdparts_lgcy $bootargs_root nfsroot=$serverip:$rootpath ip=$ipaddr:$serverip$bootargs_end  video=dovefb:lcd0:$lcd0_params clcd.lcd0_enable=$lcd0_enable clcd.lcd_panel=$lcd_panel;  bootm $loadaddr;
              bootdelay=3
              cacheShare=no
              console=console=ttyS0,115200
              device_partition=0:1
              disaMvPnp=no
              eeeEnable=no
              emmcboot=fatload mmc 0:1 200000 ubldr.bin; go 200000;
              enaClockGating=no
              enaCpuStream=no
              enaFPU=yes
              enaMonExt=no
              enaWrAllo=no
              eth1addr=xx:xx:xx:xx:xx
              eth1mtu=1500
              eth2addr=xx:xx:xx:xx:xx
              eth2mtu=1500
              eth3addr=xx:xx:xx:xx:xx
              eth3mtu=1500
              ethact=egiga0
              ethaddr=xx:xx:xx:xx:xx
              ethmtu=1500
              ethprime=egiga0
              factory=setenv autoload yes; bootp; go $loadaddr;
              fdt_addr=2040000
              fdt_skip_update=yes
              fdtaddr=0x1000000
              fdtfile=armada-38x.dtb
              ftboot=sleep 2; scsi init; sleep 2; setenv bootargs root=/dev/sda1 rootfstype=ext4 rootwait rw raid=noautodetect init=/sbin/init; ext4load scsi 0:1 ${fdtaddr} /boot/rogue-1.dtb; ext4load scsi 0:1 ${loadaddr} /boot/zImage; bootz ${loadaddr} - ${fdtaddr};
              gatewayip=10.4.50.254
              ide_path=/
              image_name=zImage
              initrd_name=uInitrd
              ipaddr=10.4.50.170
              kernel_addr_r=2080000
              lcd0_enable=0
              lcd0_params=640x480-16@60
              lcd_panel=0
              limit_dram_size=yes
              loadaddr=0x02000000
              loads_echo=0
              m2boot=scsi reset; fatload scsi 0:$m2dev 200000 ubldr.bin; go 200000;
              m2dev=1
              mtdids=spi0=spi_flash
              mtdparts=mtdparts=spi0.0:4m(boot),-(spi-rootfs)
              mtdparts_lgcy=mtdparts=spi_flash:4m(boot),-(spi-rootfs)
              mvNetConfig=mv_net_config=4,(00:50:43:11:11:11,0:1:2:3),mtu=1500
              mv_pon_addr=xx:xx:xx:xx:xx
              netbsd_en=no
              netdev=eth0
              netmask=255.255.255.0
              netretry=no
              pcieTune=no
              pexMode=RC
              pxe_files_load=:default.arm-armadaxp-db:default.arm-armadaxp:default.arm
              pxefile_addr_r=3000000
              ramdisk_addr_r=2880000
              recovery=usb start; fatload usb 0:1 200000 ubldr.bin; go 200000;
              rootpath=/srv/nfs/
              run_script=no
              sata_delay_reset=0
              sata_dma_mode=yes
              script_addr_r=3000000
              script_name=boot.scr
              sd_detection_dat3=no
              serverip=10.4.50.38
              setLED=i2c mw 67 ff 0; i2c mw 67 0 1; i2c mw 67 f 35; i2c mw 67 3 40; i2c mw 67 26 0; i2c mw 67 10 0
              skip_switch_pci_scan=no
              standalone=fsload 0x2000000 $image_name;setenv bootargs $console $nandEcc $mtdparts_lgcy root=/dev/mtdblock0 rw ip=$ipaddr:$serverip$bootargs_end; bootm 0x2000000;
              stderr=serial
              stdin=serial
              stdout=serial
              usb0Mode=host
              usbActive=1
              usbType=3
              vxworks_en=no
              yuk_ethaddr=xx:xx:xx:xx:xx
              
              Environment size: 4649/65532 bytes
              Marvell>>
              
              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ah, OK. Yup the envs are missing. Let me have TAC reach out to you again....

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by stephenw10

                  Hmm, that's odd it's actually only the ftdfile env that appears to be wrong.

                  OK try this. At the Marvell prompt run:

                  setenv fdtfile armada-385-80300-0148-G00-X100.dtb
                  saveenv
                  reset
                  

                  Try to boot from USB again.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    maddog3115 @stephenw10
                    last edited by

                    @stephenw10 you're a genius !!!!!!! that did it now let's see if I can configure it and it sticks and doens't do anything else funny. Do you know what might have caused that?

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      No, it's odd. The only time we ever see that sort of issue on the 3100 is it's unable to read the uboot envs and resets them to the default values. I assumed that might have happened when I saw the fdtname was incorrect but after checking everything else is correct.
                      The only way I could do that would be manually at the uboot prompt but I can't imagine you did that!

                      Steve

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        I edited your post to obscure the serial and MACs FYI.

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          maddog3115 @stephenw10
                          last edited by

                          @stephenw10 thanks so much for your help you're a life saver. I was pretty bummed thinking I got scammed when I bought this as "new" and it's in pretty new condition.

                          Cheers,

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Great result. The MAC addresses you have there should be sequential and I don't believe they were. If you don't see sequential MACs in pfSense you might want to open a new ticket with support and get the full set of uboot envs for your specific device to be sure.

                            Steve

                            1 Reply Last reply Reply Quote 0
                            • First post
                              Last post
                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.