Dashboard not accessible.

lispeedyg

I've been successfully running pfSense (for many years in a Hyper-V environment). Recently on one of my installs (v2.6.0) I'm able to log into the system but receive a 504 error. But this applies only to the front page. I seem to be able to get to all the other pages without issue.

Note that all pfSense functionality is working as expected. I need some direction as to which logs I can reference to try and debug this issue.

Thanks for any help.
Gus

stephenw10

That implies a php issue of some kind. Probably one of the dashboard widgets doing something it shouldn't. Have you added any recently?

First try to ssh in or connect to the console in hyper-v and restart php and then the webgui from the menu. Options 16 then 10.

Steve

lispeedyg

Thanks for the very quick response.

I've not added or modified anything on the dashboard in quite a while.
I've tried the PHP-FPM restart, no change
I looked at the filter logs but, don't know what to look for.

Again, I'm able to get to every other page. So, is there a log that I can view to debug?

Thanks again.

stephenw10

I would check the main system log and nginx log after you see the 504.

lispeedyg

Thanks for the hint. The following is what was raised on receiving a error:

Any ideas as to how I can try to fix this?

stephenw10

Hmm, nothing specific.

504 is almost always a php issue though, I expect there to be something in the system log.

You might also check /var/log/nginx/error.log but I'm not sure that's used any longer.

Otherwise you can try manually removing any widgets from the dashboard in the config file.

Steve

lispeedyg

I'm trying to figure out how to delete some of the widgets. I exported the XML file and certainly could delete some widgets there. However, I don't see the possibility to restore ONLY the Widgets. I've had negative experiences when I try to restore the entire XML file.

Is there a way to edit the widgets on the Dashboard through the File editor?

Actually, I've found the config.xml file and can edit it. Can you give me some info on what can be deleted in the Widgets section:

<widgets>
	<sequence>system_information:col1:open:0,interfaces:col2:open:0,installed_packages:col2:open:0,traffic_graphs:col2:open:0,ntp_status:col3:open:0,interface_statistics:col3:open:0,log:col3:open:0,services_status:col3:open:0,pfblockerng:col2:open:0</sequence>
	<period>10</period>
</widgets>

Thanks

stephenw10

The default widgets config looks like:

	<widgets>
		<sequence>system_information:col1:show,disks:col1:show,netgate_services_and_support:col2:show,interfaces:col2:show</sequence>
		<period>10</period>
	</widgets>

Steve

lispeedyg

Hi Steve,
Thank You. that worked. Using the standard config I was able to get to the get to the dashboard page. And, once there, I was able to re-install the widgets. Don't know what went wrong. But, at least there was a work-around.

Thanks again,
Gus

stephenw10

Hmm, that's odd. The same widgets you had before? Configured the same way?

lispeedyg

Exactly. No difference.