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    Netgate 6100 Crash

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    • U
      ubinu
      last edited by

      We have recently installed a new Netgate 6100 which has crashed twice today.

      It's a clean install with only pfblocker installed but not yet configured. After the first crash we uninstalled pfBlocker but it didn't seem to prevent the second crash.

      The crash data ends with:
      MCA: Bank 5, Status 0xba00000042000402
      MCA: Global Cap 0x0000000000000c09, Status 0x0000000000000004
      MCA: Vendor "GenuineIntel", ID 0x506f1, APIC ID 24
      MCA: CPU 3 UNCOR PCC internal error 2
      MCA: Misc 0x0
      panic: Unrecoverable machine check exception
      cpuid = 3
      time = 1637766858
      KDB: enter: panic

      What's the best way to continue from here?

      M 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Please open a ticket with us here:
        https://go.netgate.com/

        Steve

        1 Reply Last reply Reply Quote 0
        • M
          mikrosec @ubinu
          last edited by

          @ubinu What was the resolution to this; I have exactly the same problem and suffering from reboots every 30 minutes?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Open a ticket. MCA errors like that are usually hardware related.

            Steve

            1 Reply Last reply Reply Quote 0
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