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    SG-1100 boot stops waiting for input

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • N
      naderbelaid
      last edited by

      Device: Netgate SG-1100
      Software: 22.05-Release

      My SG-1100 booting process gets stuck waiting for the user to enter an option with no progress every time I restart the device or start it up after power loss.

      A link to the image below shows at what stage the booting process stops.

      SG1100 boot

      I have to connect to the USB console port and press [Enter] to allow the booting process to continue.

      I have this issue out of the box. Factory reset and upgrading to the recent software release did not solve the problem. It's frustrating to go and connect my laptop to the device via USB console port to make the booting process continue every time I restart the device and reboot after power loss.

      Any advice is appreciated.

      R 1 Reply Last reply Reply Quote 0
      • R
        rcoleman-netgate Netgate @naderbelaid
        last edited by

        @naderbelaid I would reinstall from an image. Did you download the image from us recently or do an in-line upgrade?

        If the latter please open a ticket at https://go.netgate.com/ and request the current release. You will need a backup of your config to restore after completing the re-imaging process.

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

        N 2 Replies Last reply Reply Quote 1
        • N
          naderbelaid @rcoleman-netgate
          last edited by

          @rcoleman-netgate it was an in-line upgrade. I'll try reinstalling from an image. and I'll post an update.

          thanks a lot for your response

          1 Reply Last reply Reply Quote 0
          • N
            naderbelaid @rcoleman-netgate
            last edited by

            @rcoleman-netgate said in SG-1100 boot stops waiting for input:

            @naderbelaid I would reinstall from an image. Did you download the image from us recently or do an in-line upgrade?

            If the latter please open a ticket at https://go.netgate.com/ and request the current release. You will need a backup of your config to restore after completing the re-imaging process.

            Reinstalling from an image solved the problem. Thank you very much

            1 Reply Last reply Reply Quote 2
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