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    TAC Lite Disassociated with Device

    Scheduled Pinned Locked Moved General pfSense Questions
    3 Posts 2 Posters 506 Views
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    • G
      geekGee
      last edited by

      Hi,

      I have a white-box pfSense+ 22.05 install which seems to have reverted to Community Support from TAC Lite. I believe this happened after I replaced a 4-port NIC in the unit which I'm guessing resulted in a new "Device ID".

      How do I go about resolving this? Do I need to submit a support request to Netgate?

      Thanks in advance.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Yes, open a ticket with us:
        https://www.netgate.com/tac-support-request

        Steve

        1 Reply Last reply Reply Quote 0
        • G
          geekGee
          last edited by

          thanks.... Netgate Support got me sorted 👍

          1 Reply Last reply Reply Quote 1
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