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    Auto Configuration Backup (ACB) is down

    Scheduled Pinned Locked Moved General pfSense Questions
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    • geminateG
      geminate
      last edited by

      I noticed that we could no longer get anything to appear on the ACB > Restore page. It takes a couple minutes to load and when it does, there is no restore points listed. I have checked multiple firewalls including my personal NetGate device that is outside of our company network entirely. My personal device sent me an email stating:

      10:55:00 An error occurred while uploading the encrypted  configuration to https://acb.netgate.com/save (Operation timed out after 30001 milliseconds with 0 bytes received)
      

      https://acb.netgate.com/ is getting a 504 Gateway Time-out error. I can't remember if that page normally responds or not.

      DNS A record for that subdomain is pointing to 208.123.73.78

      Is ACB working for anyone else?

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      • geminateG
        geminate
        last edited by

        This post is deleted!
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        • geminateG
          geminate
          last edited by

          Well, it was up for a minute. I could load https://acb.netgate.com/ with a response of:

          Automatic Configuration Backup system for Netgate/pfSense firewalls
          

          It appears to be down again, though.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Seeing that. Investigating....

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Our guys are working to resolve a backend issue...

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Just to follow up the ACB service should be good now. Please let me know if you're still seeing any issues.

                Steve

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                • geminateG
                  geminate
                  last edited by

                  Perfect, thanks! Everything appears to be working again.

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