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Philips hue - cannot link bridge

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  • A
    Aelver
    last edited by Nov 3, 2016, 2:09 PM Nov 3, 2016, 2:02 PM

    Hello,

    Has anyone had any success/experience setting up the new Philips hue bridge, and getting it to link with the Philips website meethue.com so you can operate it away from home?

    I've tried turning on UPnP, opening specific ports (80, 3000), and moving the bridge physically to the closest switch … no luck.

    Any suggestions would be greatly appreciated!

    Thanks.

    http://www2.meethue.com/en-us/productdetail/philips-hue-white-sk-a19

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    • X
      xila
      last edited by Dec 4, 2016, 7:18 PM

      Same issues for me,
      Have you found any solutions ?
      I've read lot of doc on philips hue but nothing found that concern pfsense configuration & compatibility…

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      • D
        Derelict LAYER 8 Netgate
        last edited by Dec 4, 2016, 7:28 PM Dec 4, 2016, 7:22 PM

        IMHO any IoT device that requires inbound ports forwarded from any address to control should be immediately returned for a refund.

        That said, I see nothing in the docs (what little there are) to indicate this is required. Outbound connections should require nothing special.

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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        • J
          jahonix
          last edited by Dec 5, 2016, 2:15 AM

          I once was a dealer for Philips Pronto remotes (R.I.P.) which used WIFI as well as IR.
          Man, they had absolutely no clue about wireless or security at that time and I'm unsure they leared much since in this regard. Their TV sets now use Android TV and they just don't get it to work properly.

          So I'd run from everything with a Philips logo AND an ethernet port on it. Honestly.

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          • J
            johnpoz LAYER 8 Global Moderator
            last edited by Dec 5, 2016, 10:10 AM

            Not seeing anywhere you have to allow inbound or use UPnP??

            How do you know its having problems getting to that specific site?  Have you sniffed and see it try and go somewhere, try and do some dns?  Do you have your dns locked down or restricted to only use pfsense? etc..

            What IP is it getting… I just recently setup some tp-link smart plugs, and will be getting some lightbulbs from them soon.  I just setup an echodot.. None of these devices required to do any sort of inbound forwards or running of UPnP.. They are on a wifi vlan that is isolated from the rest of my network and has restrictions.  They can ask pfsense for dns, they can ping pfsense IP address in that vlan.  Other than that they are completely blocked from talking to anything else on my network.. But they are unrestriced outbound, I just log it all.. They don't really do much.. They do some dns, then phone home.. They make a connection to the internet, and in this connection is how they get their instructions.  I would assume your bridge does the same thing

            So can your bridge not get there because it can not do dns, because the port is blocked outbound??

            states.png
            states.png_thumb

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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            • A
              Aelver
              last edited by Feb 6, 2017, 3:25 AM

              Thanks for your help everyone, I finally got time to look at this again.

              Here's my states table (LAN only) for my hue bridge. I am a little lost at this point as to how to troubleshoot the issue.

              Thanks again.

              states.png_thumb
              states.png

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              • D
                Derelict LAYER 8 Netgate
                last edited by Feb 6, 2017, 9:20 AM

                Gee. Squid is in the middle. Who'd have figured.

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                • D
                  doktornotor Banned
                  last edited by Feb 6, 2017, 9:35 AM

                  @Derelict:

                  Gee. Squid is in the middle. Who'd have figured.

                  is giggling

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                  • A
                    Aelver
                    last edited by Feb 6, 2017, 1:40 PM Feb 6, 2017, 1:19 PM

                    Arrgh :-[. Thank you so much Derelict! Please excuse my noobness.

                    So, just for my learning it was the redirects to 127.0.0.1 that gave it away?

                    So should I set up an alias and add this to the Proxy Server -> General -> Bypass field? Does it accept an alias? Is there a better way?

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                    • A
                      Aelver
                      last edited by Feb 7, 2017, 4:24 AM

                      Thanks again, that fixed it! 8)

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                      • S
                        Stan464
                        last edited by Apr 10, 2017, 12:22 PM

                        Sadly, most of those "Bridges" & such sometimes rely on "UPNP" as i currently use Wemo.

                        has an Odd behaviour of my Alexa not Auto Discovering them when they state it can.

                        So i had to use Yonomi as a "Middle Man" to allow them to be Discovered.

                        Odd issue, but a work around has solved this/

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