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    pf sense drops all service, no LAN/ WiFi. Restart Necessary.

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • J
      jasiu82
      last edited by

      Hello, I ran into a problem - no wifi, no LAN so no internet. But, no matter how I tried to connect to the firewall itself, I was not able to. My fix was to gracefully shut down the firewall and restart and everything came back fine. This seems to happen every few months. This never happened with my other Apple Airport Extreme. Any ideas?

      GertjanG R 2 Replies Last reply Reply Quote 0
      • GertjanG
        Gertjan @jasiu82
        last edited by

        @jasiu82 said in pf sense drops all service, no LAN/ WiFi. Restart Necessary.:

        My fix was to gracefully shut down the firewall and restart and everything came back fine

        Your were using the console connection for this ?

        You can also use this connection to check the log files. If there is anything to learn about 'why no LAN', then you can find it there : /var:/log/system.log and others.

        If the LAN interface doesn't work, then this should not impact wifi, as this is another device, an AP. Or is there something that you are not telling us ? Like you're using a USB wifi dongle ?

        @jasiu82 said in pf sense drops all service, no LAN/ WiFi. Restart Necessary.:

        This never happened with my other Apple Airport Extreme. Any ideas?

        Yeah !!
        Call Apple and ask if they make their software public. Then someone can have a look and compare.
        Btw : Not sure if you know this, but Apple and Netgate do not have the same budget.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • R
          rcoleman-netgate Netgate @jasiu82
          last edited by

          @jasiu82 said in pf sense drops all service, no LAN/ WiFi. Restart Necessary.:

          This seems to happen every few months.

          What's the hardware you're running on?

          Ryan
          Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
          Requesting firmware for your Netgate device? https://go.netgate.com
          Switching: Mikrotik, Netgear, Extreme
          Wireless: Aruba, Ubiquiti

          J 1 Reply Last reply Reply Quote 0
          • J
            jasiu82 @rcoleman-netgate
            last edited by

            @rcoleman-netgate I have a netgate 4100

            R 1 Reply Last reply Reply Quote 0
            • R
              rcoleman-netgate Netgate @jasiu82
              last edited by

              @jasiu82 The next time this happens open a ticket at https://go.netgate.com/.
              Do not reset your system before doing that -- you will want us to see it in the failed state.

              In the interim open a ticket for the 22.05-RELEASE software, backup your 4100, reinstall pfSense, then restore your config.

              Ryan
              Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
              Requesting firmware for your Netgate device? https://go.netgate.com
              Switching: Mikrotik, Netgear, Extreme
              Wireless: Aruba, Ubiquiti

              J 1 Reply Last reply Reply Quote 0
              • R rcoleman-netgate moved this topic from General pfSense Questions on
              • J
                jasiu82
                last edited by

                @gertjan no console, (https://docs.netgate.com/pfsense/en/latest/solutions/netgate-4100/io-ports.html) under title "Left Side": Power Button (Protruding); Graceful shutdown (Hold 5s), hard power off (15s), power on (5s). I will need to check the log like you suggest. I'm using an apple airport express bridged to create the WiFi. Everything went out, Wifi, LAN...I had no connections whether wired or not. Thanks for the apple budgetary information suggestion, I'll keep that in mind.

                GertjanG 1 Reply Last reply Reply Quote 0
                • GertjanG
                  Gertjan @jasiu82
                  last edited by

                  @jasiu82 said in pf sense drops all service, no LAN/ WiFi. Restart Necessary.:

                  https://docs.netgate.com/pfsense/en/latest/solutions/netgate-4100/io-ports.html

                  50720ab2-2b12-4d9f-88ef-4c9a90d92543-image.png

                  Well ... thanks.
                  I'm using also a 4100, and I knew there was some kind of 'reset' button.

                  This one :
                  2 Power Button (Protruding) Graceful shutdown (Hold 5s), hard power off (15s), power on (5s)
                  is new to me.

                  Thanks for the info ;)

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  1 Reply Last reply Reply Quote 0
                  • J
                    jasiu82 @rcoleman-netgate
                    last edited by

                    @rcoleman-netgate Thanks, Ryan. I will open the ticket now.

                    1 Reply Last reply Reply Quote 0
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