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    [RESOLVED] pfSense with CenturyLink - working but only 90Mbps on 940Mbps service

    Scheduled Pinned Locked Moved General pfSense Questions
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    • J
      jhg-goow @jhg-goow
      last edited by jhg-goow

      I found this post from 2015, but it applies to the igb driver.

      Is there a way to get similar statistics (packets tx/rx by queue) for the re driver? I couldn't find anything in sysctl output listing packet counts.

      J 1 Reply Last reply Reply Quote 0
      • J
        jhg-goow @jhg-goow
        last edited by

        Setting net.isr.dispatch=deferred has no effect.

        chpalmerC 1 Reply Last reply Reply Quote 0
        • chpalmerC
          chpalmer @jhg-goow
          last edited by

          @jhg-goow

          What interfaces are you trying to test with? There seems to be two options on that box for a second interface.. USB or Wireless..

          Triggering snowflakes one by one..
          Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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          • J
            jhg-goow @chpalmer
            last edited by

            @chpalmer said in pfSense with CenturyLink - working but only 90Mbps on 940Mbps service:

            @jhg-goow

            What interfaces are you trying to test with? There seems to be two options on that box for a second interface.. USB or Wireless..

            The GK41 has two Ethernet ports, re0 and re1. I have re0 set up as the WAN port and re1 as LAN. Everything's working, just at only 10% of the rated speed.

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            • R
              rcoleman-netgate Netgate @jhg-goow
              last edited by

              @jhg-goow said in pfSense with CenturyLink - working but only 90Mbps on 940Mbps service:

              The GK41 has two Ethernet ports, re0 and re1. I have re0 set up as the WAN port and re1 as LAN. Everything's working, just at only 10% of the rated speed.

              Do you have hardware that doesn't rely on RealTek chipsets to test with?

              Ryan
              Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
              Requesting firmware for your Netgate device? https://go.netgate.com
              Switching: Mikrotik, Netgear, Extreme
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              • NollipfSenseN
                NollipfSense
                last edited by

                RealTek chipsets...my thinking as well and these two don't work well together and strong documentation on forum: re0: netmap queues/slots:

                pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                • J
                  jhg-goow @NollipfSense
                  last edited by

                  @nollipfsense said in pfSense with CenturyLink - working but only 90Mbps on 940Mbps service:

                  RealTek chipsets...my thinking as well and these two don't work well together and strong documentation on forum: re0: netmap queues/slots:

                  So is the problem specifically with the Realtek chipset, or is there a general issue with PPPoE being a resource hog?

                  If I were to buy, say, a Netgate 2100 appliance would I have the same issues with a PPPoE connection? That's all CenturyLink provides here (Portland, OR).

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                  • R
                    rcoleman-netgate Netgate @jhg-goow
                    last edited by rcoleman-netgate

                    @jhg-goow said in pfSense with CenturyLink - working but only 90Mbps on 940Mbps service:

                    So is the problem specifically with the Realtek chipset, or is there a general issue with PPPoE being a resource hog?

                    Could be that, too, but I have pretty good PPPoE FTTP from Lumen on my 7100.

                    If I were to buy, say, a Netgate 2100 appliance would I have the same issues with a PPPoE connection? That's all CenturyLink provides here (Portland, OR).

                    No. The 2100 will not push FTTP Gigabit, regardless of the PPPoE factor.
                    In our current lineup of hardware you want a minimum of a 4100.

                    Ryan
                    Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                    Requesting firmware for your Netgate device? https://go.netgate.com
                    Switching: Mikrotik, Netgear, Extreme
                    Wireless: Aruba, Ubiquiti

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                    • J
                      jhg-goow @rcoleman-netgate
                      last edited by

                      @rcoleman-netgate Will a 4100 do 1Gbps over PPPoE? I'm seeing references online to the fact that the PPPoE slowness is a known issue in FreeBSD, logged as a bug, and has been marked "won't fix" because PPPoE is so ancient.

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                      • R
                        rcoleman-netgate Netgate @jhg-goow
                        last edited by

                        @jhg-goow I cannot test that but I think that @stephenw10 might have previously.

                        Ryan
                        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                        Requesting firmware for your Netgate device? https://go.netgate.com
                        Switching: Mikrotik, Netgear, Extreme
                        Wireless: Aruba, Ubiquiti

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                        • J
                          jhg-goow @rcoleman-netgate
                          last edited by

                          @rcoleman-netgate On a slightly different tack (the 4100 is too rich for our non-profit budget right now), are there Ethernet adapters (Intel?) that are known to not cause problems with PPPoE?

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                          • J
                            jhg-goow
                            last edited by

                            I cannot test that but I think that @stephenw10 might have previously.

                            @rcoleman-netgate As a new user I can't contact him directly. I guess I have to wait until he sees the mention?

                            I just had another thought. The speed I'm seeing is just below 100Mbps, which sounds suspiciously like one of the connections to the router is running at 100 instead of GbE.

                            The ifconfig output for both ethernet adapters still says

                            media: Ethernet autoselect (1000baseT <full-duplex>)
                            

                            Are you aware of any failure mode in a cable which would result in the OS still believing it's running at 1000Mbps while actually being negotiated down to 100Mbps?

                            I am not at the location again until Thursday but will try another cable.

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Despite some initial reports the issue with PPPoE is not restricted to any one driver or hardware. However you will not see it on some hardware (like Realtek) because it only supports a single receive queue. The fact that PPPoE can only use one queue makes no significant difference.

                              However I don't believe that's all you're seeing here. Bothe the fact you're using Realtek NICs and that you have a PPPoE connection will reduced throughput but not to 90Mbps. I would expect to see at least 500Mbps given no other issues.

                              Are you seeing errors on the WAN in Status > Interfaces? Is it actually linked at 1G?

                              What does ifconfig -vvvm re0 show?

                              The ISP requires a VLAN, does it require priority tagging on that?

                              Steve

                              J R 2 Replies Last reply Reply Quote 0
                              • J
                                jhg-goow @stephenw10
                                last edited by jhg-goow

                                @stephenw10 Here's the output:

                                ]/root: ifconfig -vvvm re0
                                re0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                        description: WAN
                                        options=8209b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
                                        capabilities=18399b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,TSO4,WOL_UCAST,WOL_MCAST,WOL_MAGIC,LINKSTATE,NETMAP>
                                        ether 84:47:09:15:cd:5d
                                        inet6 fe80::8647:9ff:fe15:cd5d%re0 prefixlen 64 scopeid 0x1
                                        media: Ethernet autoselect (1000baseT <full-duplex>)
                                        status: active
                                        supported media:
                                                media autoselect mediaopt flowcontrol
                                                media autoselect
                                                media 1000baseT mediaopt full-duplex,flowcontrol,master
                                                media 1000baseT mediaopt full-duplex,flowcontrol
                                                media 1000baseT mediaopt full-duplex,master
                                                media 1000baseT mediaopt full-duplex
                                                media 100baseTX mediaopt full-duplex,flowcontrol
                                                media 100baseTX mediaopt full-duplex
                                                media 100baseTX
                                                media 10baseT/UTP mediaopt full-duplex,flowcontrol
                                                media 10baseT/UTP mediaopt full-duplex
                                                media 10baseT/UTP
                                                media none
                                        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                                

                                I'm now thinking I might have a bad cable that only supports 100Mbps, but I won't be at the site until Thursday to swap cables. Although, I would expect that if the speed had been negotiated down that would show up in the ifconfig output.

                                For completeness, here's the output for re0.201

                                re0.201: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                        description: WAN
                                        options=80003<RXCSUM,TXCSUM,LINKSTATE>
                                        capabilities=80003<RXCSUM,TXCSUM,LINKSTATE>
                                        ether 84:47:09:15:cd:5d
                                        inet6 fe80::8647:9ff:fe15:cd5d%re0.201 prefixlen 64 scopeid 0x7
                                        groups: vlan
                                        vlan: 201 vlanpcp: 0 parent interface: re0
                                        media: Ethernet autoselect (1000baseT <full-duplex>)
                                        status: active
                                        supported media:
                                                media autoselect
                                        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                                
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                                • R
                                  rcoleman-netgate Netgate @stephenw10
                                  last edited by

                                  @stephenw10 said in pfSense with CenturyLink - working but only 90Mbps on 940Mbps service:

                                  The ISP requires a VLAN, does it require priority tagging on that?

                                  No, I have the same ISP.

                                  Ryan
                                  Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                                  Requesting firmware for your Netgate device? https://go.netgate.com
                                  Switching: Mikrotik, Netgear, Extreme
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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Yes I would expect it to show in the media: line there and it shows 1G.
                                    90Mbps sure seems suspiciously like what you'd see if something were linked at 100M though. Check the LAN side.

                                    I would still check the ISP supplied router for any priority tagging to be sure. We have seen ISPs do exactly that sort of throttling but still allow the connection when you don't apply it. Maybe some legacy requirement from an earlier company.

                                    Steve

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                                    • R
                                      rcoleman-netgate Netgate @stephenw10
                                      last edited by

                                      This is my FTTP from Lumen for PPPoE:
                                      3cfd89f1-56d5-4cb3-a707-73b190072f09-image.png

                                      Ryan
                                      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                                      Requesting firmware for your Netgate device? https://go.netgate.com
                                      Switching: Mikrotik, Netgear, Extreme
                                      Wireless: Aruba, Ubiquiti

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                                      • J
                                        jhg-goow @rcoleman-netgate
                                        last edited by

                                        @rcoleman-netgate Mine looks the same except for the Parent Interface:

                                        2abf5edf-6ea9-4901-9688-7f82e1532a11-image.png

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                                        • R
                                          rcoleman-netgate Netgate @jhg-goow
                                          last edited by

                                          @jhg-goow I would swap interfaces, cables, switch ports, whatever you can to verify it's not a failure that's causing the slowness.

                                          Ryan
                                          Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                                          Requesting firmware for your Netgate device? https://go.netgate.com
                                          Switching: Mikrotik, Netgear, Extreme
                                          Wireless: Aruba, Ubiquiti

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Yup, check re1 is not linked at 100M.

                                            If you have access to the Zyxel router check the WAN config there to be sure.

                                            Steve

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