tried to recover from a backup - got a fatal error message

nevolex

Hi
Yesterday i tried to recover from a back up and got as soon as the file was loaded to "Restore" section of pfsense (not even clicked restore) just literally - added via file upload - immediately I got this - reboot did not help/ web interfaces broke with web page showing this on the front page

Fatal error: Uncaught Exception: XML error: SSHDATA at line 3980 cannot occur more than once in /etc/inc/xmlparse.inc:89 Stack trace: #0 [internal function]: startElement(Resource id #24, 'SSHDATA', Array) #1 /etc/inc/xmlparse.inc(188): xml_parse(Resource id #24, 'Fxo4VBmDNkJVOup...', false) #2 /etc/inc/xmlparse.inc(149): parse_xml_config_raw('/conf/config.xm...', Array, 'false') #3 /etc/inc/config.lib.inc(134): parse_xml_config('/conf/config.xm...', Array) #4 /etc/inc/config.inc(144): parse_config() #5 /etc/inc/gwlb.inc(25): require_once('/etc/inc/config...') #6 /etc/inc/functions.inc(35): require_once('/etc/inc/gwlb.i...') #7 /etc/inc/notices.inc(26): require_once('/etc/inc/functi...') #8 /etc/inc/config.gui.inc(39): require_once('/etc/inc/notice...') #9 /etc/inc/auth.inc(33): require_once('/etc/inc/config...') #10 /etc/inc/authgui.inc(27): include_once('/etc/inc/auth.i...') #11 /usr/local/www/guiconfig.inc(60): require_once('/etc/inc/authgu...') #12 /usr/local/www/index.php(46): require_once('/usr/local/www/...') #13 in /etc/inc/xmlparse.inc on line 89 PHP ERROR: Type: 1, File: /etc/inc/xmlparse.inc, Line: 89, Message: Uncaught Exception: XML error: SSHDATA at line 3980 cannot occur more than once in /etc/inc/xmlparse.inc:89 Stack trace: #0 [internal function]: startElement(Resource id #24, 'SSHDATA', Array) #1 /etc/inc/xmlparse.inc(188): xml_parse(Resource id #24, 'Fxo4VBmDNkJVOup...', false) #2 /etc/inc/xmlparse.inc(149): parse_xml_config_raw('/conf/config.xm...', Array, 'false') #3 /etc/inc/config.lib.inc(134): parse_xml_config('/conf/config.xm...', Array) #4 /etc/inc/config.inc(144): parse_config() #5 /etc/inc/gwlb.inc(25): require_once('/etc/inc/config...') #6 /etc/inc/functions.inc(35): require_once('/etc/inc/gwlb.i...') #7 /etc/inc/notices.inc(26): require_once('/etc/inc/functi...') #8 /etc/inc/config.gui.inc(39): require_once('/etc/inc/notice...') #9 /etc/inc/auth.inc(33): require_once('/etc/inc/config...') #10 /etc/inc/authgui.inc(27): include_once('/etc/inc/auth.i...') #11 /usr/local/www/guiconfig.inc(60): require_once('/etc/inc/authgu...') #12 /usr/local/www/index.php(46): require_once('/usr/local/www/...') #13

via console - non of the options worked and simply reload the same error in the loop

FreeBSD/amd64 (Amnesiac) (ttyu0)

Fatal error: Uncaught Exception: XML error: SSHDATA at line 3978 cannot occur more than once
in /etc/inc/xmlparse.inc:89
Stack trace:
#0 [internal function]: startElement(Resource id #26, 'SSHDATA', Array)
#1 /etc/inc/xmlparse.inc(188): xml_parse(Resource id #26, 'HF5oXrsyqo7aFwE...', false)
#2 /etc/inc/xmlparse.inc(149): parse_xml_config_raw('/conf/config.xm...', Array, 'false')
#3 /etc/inc/config.lib.inc(134): parse_xml_config('/conf/config.xm...', Array)
#4 /etc/inc/config.gui.inc(56): parse_config()
#5 /etc/inc/auth.inc(33): require_once('/etc/inc/config...')
#6 /etc/inc/openvpn.inc(35): require_once('/etc/inc/auth.i...')
#7 /etc/inc/filter.inc(30): require_once('/etc/inc/openvp...')
#8 /etc/inc/ipsec.inc(25): require_once('/etc/inc/filter...')
#9 /etc/inc/gwlb.inc(27): require_once('/etc/inc/ipsec....')
#10 /etc/inc/functions.inc(35): require_once('/etc/inc/gwlb.i...')
#11 /etc/inc/notices.inc(26): require_once('/etc/inc/functi...')
#12 /etc/inc/config.inc(51): require_once('/etc/inc/notice...')
#13 /etc/rc.banner(2 in /etc/inc/xmlparse.inc on line 89
PHP ERROR: Type: 1, File: /etc/inc/xmlparse.inc, Line: 89, Message: Uncaught Exception: XML error: SSHDATA at line 3978 cannot
in /etc/inc/xmlparse.inc:89
Stack trace:
#0 [internal function]: startElement(Resource id #26, 'SSHDATA', Array)
#1 /etc/inc/xmlparse.inc(188): xml_parse(Resource id #26, 'HF5oXrsyqo7aFwE...', false)
#2 /etc/inc/xmlparse.inc(149): parse_xml_config_raw('/conf/config.xm...', Array, 'false')
#3 /etc/inc/config.lib.inc(134): parse_xml_config('/conf/config.xm...', Array)
#4 /etc/inc/config.gui.inc(56): parse_config()
#5 /etc/inc/auth.inc(33): require_once('/etc/inc/config...')
#6 /etc/inc/openvpn.inc(35): require_once('/etc/inc/auth.i...')
#7 /etc/inc/filter.inc(30): require_once('/etc/inc/openvp...')
#8 /etc/inc/ipsec.inc(25): require_once('/etc/inc/filter...')
#9 /etc/inc/gwlb.inc(27): require_once('/etc/inc/ipsec....')
#10 /etc/inc/functions.inc(35): require_once('/etc/inc/gwlb.i...')
#11 /etc/inc/notices.inc(26): require_once('/etc/inc/functi...')
#12 /etc/inc/config.inc(51): require_once('/etc/inc/notice...')
#13 /etc/rc.banner(2
0) Logout (SSH only) 9) pfTop

Assign Interfaces 10) Filter Logs
Set interface(s) IP address 11) Restart webConfigurator
Reset webConfigurator password 12) PHP shell + Netgate pfSense Plus tools
Reset to factory defaults 13) Update from console
Reboot system 14) Enable Secure Shell (sshd)
Halt system 15) Restore recent configuration
Ping host 16) Restart PHP-FPM
Shell

what is that?
i was not able to fix it and had to reinstall the whole thing and restore from the different back up file taken a few hours earlier

nevolex

Could be this?

https://redmine.pfsense.org/issues/13132

rcoleman-netgate

@nevolex yes, remove the extra SSHDATA and you can import the config.

nevolex

@rcoleman-netgate

thank you, you are correct, corrupted backups did have sshdata listed 2 twice, however it just breaks everything it's not a Vm if it was I would just do snap shot but it breaks everting beyond recover?

is there a way to fix it permanently on a hardware without reinstalling everything ?

Alex

rcoleman-netgate

@nevolex Three choices:

Wait for 2.7-RELEASE or
the next iteration of Plus or
Apply the patch in the redmine. https://redmine.pfsense.org/projects/pfsense/repository/1/revisions/6600b09f72ca2fddfaae0f834b211689c3d32655

jimp

Just load the backup in a text editor that supports UNIX line endings (pretty much anything but Notepad on Windows) and remove the second <sshdata>...</sshdata> section, then restore it.

No need to fuss with patches.

nevolex

thank you for everyone's support