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    Intel i350 NIC troubles

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    • M
      mouseskowitz
      last edited by

      New modem is installed. It's a Spectrum E31U2V1 DOCSIS 3.1. We'll give it a couple of days and see what happens.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Yes, a suspect modem is exactly what I was going to suggest also given your symptoms.
        It will be interesting to see how this new modem behaves.

        Steve

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        • B
          biggsy
          last edited by

          That was quick! Maybe they have them on-hand to replace the Intel Puma-based ones. 2018 really was not a good year for Intel.

          Do let us know how it goes.

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          • M
            mouseskowitz
            last edited by

            Well, it wasn't the old modem. Had problems with the connection after replacing it. I called the ISP and we couldn't find any issues with my laptop connected directly to the modem, but we did have to reboot the modem to get my laptop to connect. Once I got pfsense hooked back up everything was normal as well.

            I have a spare Unifi managed switch laying around. Anyone know how I would configure it to mirror a port so I can test from pfsense and my laptop at the same time direct to the router? I'm trying to nail down if this is a router issue or ISP issue.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Although the ports should be identical you could try re-assigning them then other way around just to be sure it's not a hardware problem.

              Steve

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              • M
                mouseskowitz @stephenw10
                last edited by

                @stephenw10 I'll have to try that next. Right now I figured out how to be able to switch between pfsense and my laptop being directly connected to the modem with out resetting the modem. Of course, as soon as I get that figured out everything is working properly. The hope is to be able to switch between devices quickly and isolate the issue to my router or the ISP.

                There does seem to be a trend on blocks of time during the day when there are issues. I'm not sure yet if that is from the usage within the network or ISP issues.

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                • M
                  mouseskowitz
                  last edited by

                  I'm pretty sure it's a router problem. I've swapped igb0 and igb1 around, and we'll see what happens. If I still have issues I might have to swap out the mobo and see what happens.

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                  • M
                    mouseskowitz
                    last edited by

                    Things have been working well since I swapped the NICs around. I'm not sure if it was the swap or the reboots for the reconfiguration and recent update. I guess time will tell. If it was the swap that fixed it, does that mean that one of the NICs is failing or what?

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      It seems unlikely but I guess it could be. Some small variation in the components.
                      If it works reliably connected that way I would just move on TBH.

                      Steve

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                      • C
                        cs34
                        last edited by

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