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    New Spectrum Gigabit Internet/Slower Download Speeds Than Expected

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    21 Posts 7 Posters 3.5k Views
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    • M
      michmoor LAYER 8 Rebel Alliance @Tenorbro
      last edited by

      @tenorbro what services do you have running?
      Are you policy routing through a VPN?

      Firewall: NetGate,Palo Alto-VM,Juniper SRX
      Routing: Juniper, Arista, Cisco
      Switching: Juniper, Arista, Cisco
      Wireless: Unifi, Aruba IAP
      JNCIP,CCNP Enterprise

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      • T
        Tenorbro @michmoor
        last edited by

        @michmoor My raspberry pie runs Pi-hole and DNS. I have Firewalla monitoring my network. I don’t use a VPN unless I’m outside of my network, and that’s hosted on Firewalla using OpenVPN.

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        • R
          rbuseraccount @Tenorbro
          last edited by

          @tenorbro

          I hear you there!
          I never had Traffic Shaping configured and I updated my pfBlockerNG-devel version, but that did nothing....

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            The 1100 will never pass 1Gbps with firewall+NAT running in a test like that. I would expect it to pass somewhere in the 400-500Mbps given low enough latency. That's with a close to default config. Any additional packages or VPNs etc will reduce that.

            Steve

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            • M
              michmoor LAYER 8 Rebel Alliance @stephenw10
              last edited by

              @stephenw10
              The performance specs have it in the > 900Mbps for routing and 600Mbps for firewall features which i assume NAT or VPN but its difficult to say as that particular metric doesnt really mean anything as its not associated with a package or service function [NAT? Rules? Or NAT and Rules? VPN? IPS?.]
              I
              https://shop.netgate.com/products/1100-pfsense

              Firewall: NetGate,Palo Alto-VM,Juniper SRX
              Routing: Juniper, Arista, Cisco
              Switching: Juniper, Arista, Cisco
              Wireless: Unifi, Aruba IAP
              JNCIP,CCNP Enterprise

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              • R
                rbuseraccount @Tenorbro
                last edited by

                @tenorbro

                That’s exactly what I have running, but I do use a VPN. Of course, I’ve tested with and without the VPN running, so that hasn’t done anything.

                I “registered” my modem via the Spectrum website last night and it was showing as good. I have yet to open the packaging for their crappy router that came with it. I know that until now, using an ISP’s router wouldn’t have been a factor, but starting to think they’re somehow throttling my bandwidth by 90% until I install—and register—their router. Thoughts?

                I’m willing to install that, register it, then switch back to my own stuff. I was getting > 200Mbps before uninstalling the older Spectrum router/modem combo.
                BTW, I run from ISP modem to a beefy custom built PC tower that only has pfSense loaded, then to my WIFI router, then out to my 8-port smart switch, and run everything else from that smart switch.
                My desktop is plugged directly into the switch with CAT-5e, the rest of my machines run on WiFi.
                They all get ~25Mbps! 🤦🏼‍♂️

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                • T
                  Tenorbro @rbuseraccount
                  last edited by

                  @rbuseraccount For what it's worth, I did call Spectrum and sat on the phone with the rep to confirm I was receiving 900+ Down and 35+ Up when I plugged my computer into the EN2251 modem.

                  https://d15yx0mnc9teae.cloudfront.net/sites/default/files/Spectrum%20D3.1%20EMTA%20Data%20Sheet%281%29.pdf

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                  • T
                    Tenorbro
                    last edited by

                    I also tested for bufferbloat, and it's not great either. My worry is traffic shaping could resolve bufferbloat but reduce speeds. Is this a valid concern?

                    https://www.waveform.com/tools/bufferbloat?test-id=b8563aa8-fea7-4e66-b2f7-0788925b2695

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                    • M
                      michmoor LAYER 8 Rebel Alliance @Tenorbro
                      last edited by

                      @tenorbro screenshot what services you have running on pfsense

                      Firewall: NetGate,Palo Alto-VM,Juniper SRX
                      Routing: Juniper, Arista, Cisco
                      Switching: Juniper, Arista, Cisco
                      Wireless: Unifi, Aruba IAP
                      JNCIP,CCNP Enterprise

                      1 Reply Last reply Reply Quote 0
                      • S
                        SteveITS Galactic Empire @michmoor
                        last edited by

                        @michmoor it also shows 472 and 191 for IMIX Traffic.

                        See
                        https://www.netgate.com/blog/choosing-the-right-netgate-appliance

                        The 1100 shares a 1g connection internally. The switch ports use VLANs to isolate them.

                        (The 2100 has the same CPU but a separate WAN interface.)

                        Also
                        https://forum.netgate.com/topic/145052/sg-1100-throughput/17

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote 👍 helpful posts!

                        M 1 Reply Last reply Reply Quote 0
                        • keyserK
                          keyser Rebel Alliance @Tenorbro
                          last edited by

                          @tenorbro I’m sorry to say this, but it’s your pfSense appliance that is limiting you. The SG-1100 tops out at about 300mbps in real life one client firewall (average latency) setups.
                          This is due to the fact it only has one NIC where all ports are connected via a switch and uses VLAN separation to create interfaces.
                          So at about 300mbit the interrupt rate becomes the limiting factor in synthetic real life one client tests.
                          One Nic and One Client always hashes to the same thread, so that thread goes to about 100% of what a CPU core can deliver (= ~300mbps). This explains why you never see a fully loaded CPU, but only 50% (= one thread @ 100%)

                          The synthetic numbers netgate published are “worthless” when it comes to L3 (no firewall, and pure lab optimized conditions) and firewall (pure lab). You need to look at the IMIX numbers, and that is still with more than one client.

                          To make full use of your 1Gbe you need a SG-4100 or higher.

                          Love the no fuss of using the official appliances :-)

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                          • M
                            michmoor LAYER 8 Rebel Alliance @SteveITS
                            last edited by

                            @steveits yep I see that. You’re right. It’s a platform limitation. Thanks for making me double check.

                            Firewall: NetGate,Palo Alto-VM,Juniper SRX
                            Routing: Juniper, Arista, Cisco
                            Switching: Juniper, Arista, Cisco
                            Wireless: Unifi, Aruba IAP
                            JNCIP,CCNP Enterprise

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              mrsunfire @michmoor
                              last edited by mrsunfire

                              @Tenorbro Let me give you the advice to go for the 6100 if you have PPPoE connection and/or want to use suricata/snort.

                              Netgate 6100 MAX

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