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    Dual WAN - Simultaneous packetloss/latency alarm

    Scheduled Pinned Locked Moved Routing and Multi WAN
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    • M
      michmoor LAYER 8 Rebel Alliance @SteveITS
      last edited by

      @steveits yep! I use my service providers DNS service as a monitor.

      Firewall: NetGate,Palo Alto-VM,Juniper SRX
      Routing: Juniper, Arista, Cisco
      Switching: Juniper, Arista, Cisco
      Wireless: Unifi, Aruba IAP
      JNCIP,CCNP Enterprise

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      • R
        rcoleman-netgate Netgate @michmoor
        last edited by

        @michmoor The only downside of that is you don't know if they are having an upstream outage in that situation.

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

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        • M
          michmoor LAYER 8 Rebel Alliance @rcoleman-netgate
          last edited by

          @rcoleman-netgate Agreed. Per the documentation, it does state to use the ISPs dns server. I tend to shy away from Google DNS or Cloudflare as they are not meant to be a source of ping(reachability).

          Do you have a suggestion on what one should monitor?

          Funny enough im looking into some outages i had around 2am today. Multiple monitoring endpoints just stopped responding. There was some packet loss on my WAN_DHCP gateway but i dont think that was the problem. More likely something upstream but cant really prove that out. If theres a better method im all ears.
          Is there a way to monitor multiple IPs?

          Firewall: NetGate,Palo Alto-VM,Juniper SRX
          Routing: Juniper, Arista, Cisco
          Switching: Juniper, Arista, Cisco
          Wireless: Unifi, Aruba IAP
          JNCIP,CCNP Enterprise

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          • R
            rcoleman-netgate Netgate @michmoor
            last edited by

            @michmoor said in Dual WAN - Simultaneous packetloss/latency alarm:

            Do you have a suggestion on what one should monitor?

            I use Google. ¯\_(ツ)_/¯

            Ryan
            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
            Requesting firmware for your Netgate device? https://go.netgate.com
            Switching: Mikrotik, Netgear, Extreme
            Wireless: Aruba, Ubiquiti

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            • B
              brewha12
              last edited by brewha12

              To me it just doesn't make sense that both WAN connections, different physical modems, ISPs, and lines, experience simultaneous packet loss/drops. Is there any possibility of it being hardware, config, etc. on my pfSense miniPC?

              Feb 8 07:12:55 dpinger 4294 send_interval 2500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 2500ms latency_alarm 500ms loss_alarm 20% dest_addr 209.202.xx bind_addr 209.202.xx identifier "WAN_DHCP "
              Feb 8 07:12:55 dpinger 4524 send_interval 2000ms loss_interval 2500ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 2500ms latency_alarm 500ms loss_alarm 20% dest_addr 198.251.xx bind_addr 104.158.xx identifier "dsl_ig2 "
              Feb 8 07:12:47 dpinger 70704 WAN_DHCP 209.202.xx: sendto error: 50
              Feb 8 07:12:47 dpinger 22960 send_interval 2000ms loss_interval 2500ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 2500ms latency_alarm 500ms loss_alarm 20% dest_addr 198.251xx bind_addr 104.158.xx identifier "dsl_ig2 "
              Feb 8 05:01:37 dpinger 70704 send_interval 2500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 2500ms latency_alarm 500ms loss_alarm 20% dest_addr 209.202.xx bind_addr 209.202.xx identifier "WAN_DHCP "
              Feb 8 05:01:37 dpinger 71358 send_interval 2000ms loss_interval 2500ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 2500ms latency_alarm 500ms loss_alarm 20% dest_addr 198.251xx bind_addr 104.158.xx identifier "dsl_ig2 "

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              • B
                brewha12
                last edited by

                Some additional info:
                Primary WAN/default is Cable, Secondary WAN is DSL.
                When I unplug the network cable on the Cable-WAN from my router, my secondary WAN/DSL is briefly experiencing packetloss.
                2 clients timed out using a continuous ICMP via static rule out secondary-DSL when unplugging cable on primary-WAN.
                I don't get why DSL would be interrupted when it has it's own static rules.

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                • M
                  michmoor LAYER 8 Rebel Alliance @brewha12
                  last edited by

                  @brewha12 Hmm..The monitor IP isnt pointing to the other right? So cable modem isnt using the DSL Modem as the montior IP?
                  I assume not as i can see that as the issue.
                  Assuming it isnt.....im at a lost tbh.

                  Firewall: NetGate,Palo Alto-VM,Juniper SRX
                  Routing: Juniper, Arista, Cisco
                  Switching: Juniper, Arista, Cisco
                  Wireless: Unifi, Aruba IAP
                  JNCIP,CCNP Enterprise

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                  • B
                    brewha12 @brewha12
                    last edited by

                    @brewha12 DSL is using DNS from ISP as GW monitor...thanks for your help.

                    M B 2 Replies Last reply Reply Quote 0
                    • M
                      michmoor LAYER 8 Rebel Alliance @brewha12
                      last edited by

                      @brewha12 Do you have both WAN connections plugging into a switch OR do they go direclty into their modems

                      Firewall: NetGate,Palo Alto-VM,Juniper SRX
                      Routing: Juniper, Arista, Cisco
                      Switching: Juniper, Arista, Cisco
                      Wireless: Unifi, Aruba IAP
                      JNCIP,CCNP Enterprise

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                      • B
                        brewha12 @brewha12
                        last edited by

                        @brewha12 both direct to their respective ISp provided modems

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