Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Cannot access Security Cameras via Phone App inside home.

    Scheduled Pinned Locked Moved General pfSense Questions
    16 Posts 6 Posters 1.4k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • P
      Porkazil @Porkazil
      last edited by

      I still cannot access my web camera when in Wifi Mode with either my phone app or my laptop. Only time within network is if i use the local address+port.
      I can only access them from external ip address and seems a bit slow.
      Any other info i should be looking for ?

      Pzil

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @Porkazil
        last edited by

        @porkazil said in Cannot access Security Cameras via Phone App inside home.:

        still cannot access my web camera when in Wifi Mode with either my phone app or my laptop

        What is the lapton IP at that moment ?
        What is the phone IP at that moment ?
        What is the dvr IP at that moment ?
        What is the LAN IP of pfSense at that moment ?

        Example : my DVR is part of my LAN network has 192.168.1.8
        My Phone has 192.168.1.15
        pfSense has 192.168.1.1
        If have also an access point at 192.168.1.2, it exposes a Wifi network so my Phone can connect to the LAN. Ones my Phone connected to the local LAN Wifio, I can access any LAN IP device, including pfSense GUI - and the DVR of course.

        When I'm outside, I do no change the DVR video app at all, I still have it set with the same IP of the dvr 192.168.1.8.
        But : I need to start to OpenVPN app first. It connects to the DYNDNS WAN IP of pfSense. Ones the VPN connection is established, I fire up the DVR App on the phone, and it will find 192.168.1.8 as usual.

        Even better :
        I have a web site, somewhere on a dedicated web server on the Internet.
        On that web site, I retrieve an image from two cameras every 20 seconds.
        At first I was using FTP, but now I use VPN, like the phone.
        With the help of a script I retrieve a "still image" so you can see it.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • F
          FSC830
          last edited by FSC830

          @porkazil : What you did, is a complete wrong approach!
          Dont open any ports for accessing to any device in your home LAN.
          An access from inside is always possible, if your mobile phone is connected to the same LAN (by WLAN).
          When not at home, VPN is the buzzword, nothing else.
          No idea, which OS you are using at your mobile, but for Android you can use StrongSwan for IPsec or the Wireguard app. Both are running fine at my mobile.
          Yes, it sounds like rocket science if just starting out, but it is not!
          All other solutions are much less secure and an invitation for criminals.

          So make yourself a gift and switch to VPN.

          Regards

          P 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yes, using a VPN to access it externally would be much better.

            However if you do have port forwards and have enabled NAT reflection you will need to set 'Enable automatic outbound NAT for Reflection' if the client and target are in the same subnet.

            Steve

            P 1 Reply Last reply Reply Quote 0
            • P
              Porkazil @stephenw10
              last edited by

              @stephenw10
              yes, that worked, thanks.
              this is all new, i am complete newbie, so stressful.
              going forward i will be doing alot of reading to configure the Netgate 2100 for a better experience.

              Pzil.

              1 Reply Last reply Reply Quote 0
              • P
                Porkazil @FSC830
                last edited by

                @fsc830
                i am using Windows 10 and Galaxy Camera phone app.
                i want to be more secure, so far the explanation that @stephenw10 gave me worked.
                But now i want to see how VPN works from the outside.
                i know from the inside i can just use the lan address+port, but from the outside i need to understand how to connect using VPN.

                thanks.

                Pzil.

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  When you use a VPN you can just use the LAN IP directly or the internal hostnames if you pass the DNS server to clients.

                  P 1 Reply Last reply Reply Quote 0
                  • P
                    Porkazil @stephenw10
                    last edited by

                    @stephenw10

                    sorry, i have no idea what that means.
                    i want to understand what the VPN does and how it will be used instead of port forwarding, sound interesting.
                    How would a VPN know how to access the cameras from outside the network is the big question for me.

                    Pzil.

                    Dobby_D 1 Reply Last reply Reply Quote 0
                    • Dobby_D
                      Dobby_ @Porkazil
                      last edited by Dobby_

                      @porkazil

                      From inside the lan you may able to use wlan if you add it to your pfSense and from outside you may be using vpn to connect to it, both is a common way for using your
                      smartphone.

                      EDIT:

                      Cannot access Security Cameras via Phone App inside home.

                      Sorry I was overreading this part, in some rarely cases the App must be in the same subnet or vlan like the cameras
                      otherwise it will not find the cameras!

                      #~. @Dobby

                      Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                      PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                      PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                      1 Reply Last reply Reply Quote 0
                      • F
                        FSC830
                        last edited by

                        A VPN establishes a secure tunnel to your home LAN.
                        You can act from remote with your mobile device in the same way as you would be at some.
                        This means you can use for access your devices the same own private IPs (i.e. 192.168.x.x or 172.16.y.y) as at home.
                        The pfSense routes from the home LAN to the VPN.

                        Noticed at my end: when being remote and connected by IPsec or Wireguard I need to add a route manually at my Win 10 laptop after connection to home LAN is established. I did put this command in a batch file and thats it.

                        Things to take care: depending to your country and provider you will have a public IPv4 or may be not.
                        If not, ask your provider if a public IPv4 is possible.
                        In our region (Germany) people often reported that without an public IPv4 access from outside is not easy to achieve.

                        Me too running still without IPv6 🙄 , did not find the time to switch to IPv6 yet.

                        Regards

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.