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    23.01 installation-minimal console output,no keyboard input.

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    • P
      PoisedRegent
      last edited by

      Pfsense/Networking Newbie, first time on forum. SG2100 So I got my 23.01 on memory stick when I connect to console I get minimal output. usually I'd see PFsense and data followed by menu. I get blank screen. After waiting a min if I hit enter I get menu but then no keyboard input. Currently on 22.04 and action buttons are now empty squares instead of icons.

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      • N
        NGUSER6947 @PoisedRegent
        last edited by

        @poisedregent I'd recheck your terminal emulator communication settings or maybe try a different one. Almost sounds like something is awry there.

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        • P
          PoisedRegent
          last edited by PoisedRegent

          @NGUSER6947 I'm using screen on Mac. Speed set to 115200. So I don't know I'm very green to all this. Thanks for your reply

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          • N
            NGUSER6947 @PoisedRegent
            last edited by

            @poisedregent try turning flow control (probably set to xon/xoff) off. There's a similar thread here someplace that mentions it.

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            • P
              PoisedRegent
              last edited by PoisedRegent

              Flow control has no effect. I'm 100% stuck. No idea what to do. I'm guessing a recovery image wouldn't help. Is there anything i can do from gui to try to figure it out ? Maybe some sort of diagnostics that I could post here ? Thanks

              GertjanG 1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan @PoisedRegent
                last edited by

                @poisedregent

                Using a MAC ? And 'screen' ?
                See the - mentionned above - thread https://forum.netgate.com/topic/178577/console-display-missing-letters-u-and-l?_=1678437025092

                so it works.

                Still, I would like to prefer that you check the pfSense documentation, and use a good known terminal (& SSH) client : Putty.

                Btw : the console access is important. Your device, as most router etc, have no HDMI/VGA so the serial console is the most important interface.
                True : when you 2100 has been set up, you won't be needing that interface anymore.

                @poisedregent said in 23.01 installation-minimal console output,no keyboard input.:

                I connect to console I get minimal output.

                What is this minimal output ?

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

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                • jimpJ jimp moved this topic from Problems Installing or Upgrading pfSense Software on
                • P
                  PoisedRegent @Gertjan
                  last edited by

                  @gertjan "screen" is native serial terminal on MAC . Min output .. I get blank screen and only shows menu if I wait a min then hit enter, after that zero keyboard input. Tried the flow control on/off in previous thread, didn't work.

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                  • P
                    PoisedRegent
                    last edited by PoisedRegent

                    I'm thinking that It is going through the normal process at first I'm just not seeing it. So I tried waiting and then hit 6 (halt system) on blank screen instead of enter (to show menu) and it did indeed halt system giving me the system halted message or whatever on the screen. However like before I have zero keyboard input after that initial option/command. When I remove power and insert USB and reboot it does display all booting info but I'm unable to interrupt the booting process, no keyboard input after that first and only selection (6 Halt system)

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                    • N
                      NGUSER6947 @PoisedRegent
                      last edited by

                      @poisedregent Have you tried using puTTY?

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                      • P
                        PoisedRegent
                        last edited by PoisedRegent

                        @NGUSER6947 I have not. Screen has always worked for me before. Was thinking about grabbing another serial cable even though this is the one that came with device and is practically brand new. Oh ya and my action icons on GUI have reappeared somehow. No more blank squares.

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                        • jimpJ
                          jimp Rebel Alliance Developer Netgate
                          last edited by

                          Try disabling flow control.

                          screen <dev> 115200,-ixon or maybe even screen <dev> 115200,-ixon,-ixoff

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            I would also try a different USB cable. We have seen some oddly behaved cables in the past.

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                            • P
                              PoisedRegent
                              last edited by

                              So after trying flow control again, no change. New cable, no change. I still can't see or interact with Console. I was able to install the recent 23.01 update netgate sent out and I am now able to install packages. Action icons are back to squares although they do appear every so many resets only to disappear again. 100% stuck. Too green to know what to do.

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                You have a screenshot of the 'icons as squares' just for clarity?

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                                • W
                                  wblanton
                                  last edited by

                                  I'm seeing very similar issues. After the upgrade and the system reboots, the console a login screen that looks like a typical linux (and I assume BSD) login. It literally just says "login:" and then "password:" after you enter the username. After I rebooted it, it boots up normally.

                                  When it finally booted up, I had 4 PHP errors with the following message:

                                  PHP ERROR: Type: 64, File: /usr/local/pkg/squid.inc, Line: 852, Message: Array and string offset access syntax with curly braces is no longer supported
                                  
                                  GertjanG 1 Reply Last reply Reply Quote 0
                                  • GertjanG
                                    Gertjan @wblanton
                                    last edited by

                                    @wblanton said in 23.01 installation-minimal console output,no keyboard input.:

                                    /usr/local/pkg/squid.inc

                                    You didn't remove the packages before you upgraded pfSense ?

                                    What probably happened : the squid package was written, with PHP 7.4 in mind.
                                    During pfSense upgrade, that PHP 7.4 was removed, and PHP 8.x was put in place.
                                    Or, during upgrade, the packages - which, officially, see upgrade procedures - shouldn't be there as they can mess up the upgrade process, the installed packages are not upgraded.
                                    That's done after the reboot. And can take some time.

                                    What happened is that during startup some squid code was already executed.
                                    And not compatible.

                                    Doing nothing now is probably the best method, as squid will get updated as a final 'after pfSEnse upgrade process'. The error will be gone.

                                    Btw : See, for example : pfSense Plus Software Version 23.01 is Now Available for Upgrades

                                    Below Tips on Upgrading you will find :

                                    Do not update packages before upgrading. Remove all packages or update packages after the upgrade.

                                    The thing is : this time, there was a PHP upgrade.

                                    That's like the building company that comes over to redo your house foundation.
                                    You were thinking : should I remove the walls first ?
                                    You said : Naaaaaaa, we'll see.

                                    You saw it ;)

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      @wblanton said in 23.01 installation-minimal console output,no keyboard input.:

                                      /usr/local/pkg/squid.inc, Line: 852

                                      That's a known issue but it can be ignored if you rebooted and it fully booted after that:
                                      https://redmine.pfsense.org/issues/13680

                                      But that's a different issue to what's being discussed in this tread. You should start a new thread if you need to discuss further.

                                      Steve

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                                      • T
                                        toggenation @jimp
                                        last edited by

                                        @jimp Thankyou!

                                        I have an M1 macbook and I could see the console menu but could not input anything. I tried multiple different USB-C Male to USB-A Female convertors with the supplied Netgate 2100 cable and no change.

                                        To get out of the stuck screen session:

                                        Ctrl-a, Ctrl-\
                                        

                                        This works on my Macbook Pro M1 ~circa 2020 running Sonmoa 14.4.1

                                        screen /dev/cu.usbserial-110 115200,-ixon
                                        

                                        netgate2100.png

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