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Upgraded from 2.6.0 CE to Plus. Now I'm stuck.

Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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  • J
    jxsanche
    last edited by Mar 12, 2023, 2:48 PM

    I managed to register the device and upgrade to pfSense+ successfully. Now running 22.01.

    When trying to upgrade to a newer version, the "System -> Update" dropdown branch still shows me "Latest stable version (2.6.0)" and there is no option for another "plus" version to upgrade to. Not only that, I also see the "Unable to check for updates" message.

    I followed the troubleshooting guide. Running the "pkg-static update-f" I see the message "No trusted public keys found". I followed the steps under "Rewrite Repository Information" but it doesn't change anything.

    What other options do I have?

    1 Reply Last reply Reply Quote 0
    • R
      reggie14
      last edited by Mar 12, 2023, 6:03 PM

      This sounds like what happened to me the first time I tried to update to Plus. I couldn't see an update in the webGUI, although I was able to attempt an update at the console. The update failed, though.

      When I recovered back to 2.6 CE and tried again, the webGUI saw an update. But the 23.01 failed again, though.

      Good luck.

      J 1 Reply Last reply Mar 12, 2023, 6:06 PM Reply Quote 0
      • J
        jxsanche @reggie14
        last edited by Mar 12, 2023, 6:06 PM

        @reggie14 Oh so you "downgraded" to 2.6.0 CE and then tried again? Ugh, that sounds risky. Not sure I'm comfortable trying that..

        R 1 Reply Last reply Mar 12, 2023, 6:16 PM Reply Quote 0
        • R
          reggie14 @jxsanche
          last edited by Mar 12, 2023, 6:16 PM

          @jxsanche

          To clarify, I did a fresh install of 2.6 CE and restored my config. A slight pain, but not risky.

          J 1 Reply Last reply Mar 12, 2023, 7:33 PM Reply Quote 0
          • J
            jxsanche @reggie14
            last edited by Mar 12, 2023, 7:33 PM

            @reggie14 Ah, got it. Makes sense. I'm hoping I don't have to go the re-install route! But if no options are suggested, that's what I'll end up having to do, sadly.

            R 1 Reply Last reply Mar 12, 2023, 7:51 PM Reply Quote 0
            • R
              reggie14 @jxsanche
              last edited by Mar 12, 2023, 7:51 PM

              @jxsanche As long as you have a backup of the config.xml file, reinstalls aren't so bad. Just stick the config.xml on the installation media.

              If it were just me, it wouldn't be a big deal. But I end up with an angry household when I muck with the router.

              1 Reply Last reply Reply Quote 0
              • E
                euri
                last edited by Mar 15, 2023, 7:53 PM

                Hello all,

                I ran across the exact same issue. Initial migration from 2.6 CE to Plus 22.01 successful, but after the reboot there's no Plus branch available in the update section.

                I was hoping for some kind of workaround without having to re-install from scratch. Any tips from anyone, before resorting to wipe/re-install?

                1 Reply Last reply Reply Quote 0
                • D
                  Dobby_
                  last edited by Mar 15, 2023, 8:05 PM

                  I would try out to march the following road, upgrading;

                  • install 2.6 CE (zfs)

                  • upgrade to 22.01

                  • upgrade to 22.05

                  • install 2.7 Dev (zfs)

                  • upgrade to 23.01 if needed

                  #~. @Dobby

                  Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                  PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                  PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                  E 1 Reply Last reply Mar 15, 2023, 8:45 PM Reply Quote 0
                  • E
                    euri @Dobby_
                    last edited by Mar 15, 2023, 8:45 PM

                    @dobby_ thanks for the reply.

                    My initial installation was 2.6 CE (ufs; don't ask why...) and it went nicely to 22.01. And there I stuck, just like the OP.

                    If I don't find a workaround, I will resort in re-installing from scratch. Silver lining: I'll go to zfs this time.

                    Still I'm hoping to avoid the downtime, to spare myself from the household complaints :)

                    R 1 Reply Last reply Mar 16, 2023, 3:32 AM Reply Quote 0
                    • R
                      rcoleman-netgate Netgate @euri
                      last edited by Mar 16, 2023, 3:32 AM

                      @euri I would reinstall and go ZFS anyway.

                      As of this afternoon you can go from 2.6RELEASE to 23.01 directly. ( @Dobby_ )

                      Ryan
                      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                      Requesting firmware for your Netgate device? https://go.netgate.com
                      Switching: Mikrotik, Netgear, Extreme
                      Wireless: Aruba, Ubiquiti

                      E 2 Replies Last reply Mar 16, 2023, 4:49 AM Reply Quote 3
                      • E
                        euri @rcoleman-netgate
                        last edited by Mar 16, 2023, 4:49 AM

                        @rcoleman-netgate thank you Ryan for the reply. Everything points to this direction, so I will end up reinstalling. I'll sort out a backup internet connection for the downtime period and then I will proceed.

                        Thank you also for the tip that there's an upgrade path now directly to 23.01 👍

                        FWIW, I fetched the keys from git, so the "Unable to check for updates" error is now gone.

                        Cheers!

                        1 Reply Last reply Reply Quote 1
                        • E
                          euri @rcoleman-netgate
                          last edited by Apr 9, 2023, 10:35 AM

                          @rcoleman-netgate I finally found the courage and the energy to proceed with a re-installation from scratch. However, no luck with the upgrade to Plus :(

                          pfSense CE 2.6 was installed gracefully, and with ZFS this time (yay!), including my previous configuration.

                          The "Register" section indicated "Your device does not require registration, we recognize it already. You may have already registered, or it may be a pre-registered Netgate appliance.", so I proceeded with the upgrade procedure for Plus.

                          When the device rebooted, it actually never came back, as I describe here. I tried twice, both times no luck.

                          I'll wait if there are any replies to my post above that might give some different approach or workaround.

                          Cheers!

                          J 1 Reply Last reply Apr 9, 2023, 2:57 PM Reply Quote 0
                          • J
                            JimBob Indiana @euri
                            last edited by JimBob Indiana Apr 9, 2023, 3:00 PM Apr 9, 2023, 2:57 PM

                            @euri

                            While it seems uninvolved that’s a lot of steps. My understanding is once every version is in “Released” status the upgrade from a CE version to the + version is straightforward. Being early adopters means we experience all sorts of unexpected outcomes.

                            Plus if PFsense CE version was a hard reinstall, okay, worth doing the longer process. CE version is such an easy reinstall it’s faster than trying to figure stuff out, go with 2.7 while the + upgrade is being sorted.

                            Having said that, this morning my update option is back, I can check for updates. Which I could not do yesterday evening. So of course here I go, clicking “confirm”…. :)

                            It would be nice if we got an all clear, green light, etc., and to try again from someone in the know.

                            Also I’m ZFS. Have been for most of the time I’ve been using PFSense.

                            E 1 Reply Last reply Apr 9, 2023, 3:17 PM Reply Quote 1
                            • E
                              euri @JimBob Indiana
                              last edited by Apr 9, 2023, 3:17 PM

                              @jimbob-indiana

                              thanks for the suggestions. Just to mention that my "procrastination" and the "courage and energy" parts were more humorous than real. Working mostly from home, but also primarily having a 7-year-old at home attached to his cartoon shows, we're heavily dependent on the Internet connectivity. So I was waiting for a suitable time to perform the re-installation, and the Easter break was the perfect opportunity.

                              The previous attempt to go from 2.6 to 22.01 didn't go exactly well (the Plus repos were not present at all after the upgrade), so I was stuck with a working Frankenstein of a firewall that was both 2.6 and Plus. No upgrades were offered. Hence I went for the re-installation starting from scratch, but those attempts went totally south. Oh well :)

                              J 1 Reply Last reply Apr 9, 2023, 3:38 PM Reply Quote 1
                              • J
                                JimBob Indiana @euri
                                last edited by JimBob Indiana Apr 9, 2023, 3:41 PM Apr 9, 2023, 3:38 PM

                                @euri Nothing changes as they age. I have a window before my wife's baseball team is streaming on MLB.COM.

                                Did not work. For me once installed and boot, PFSense can no longer find the bootable drive.

                                I'm done until there's an all clear from PFSense folks to do the update path to 23.01.

                                D 1 Reply Last reply Apr 10, 2023, 7:47 PM Reply Quote 1
                                • D
                                  Dobby_ @JimBob Indiana
                                  last edited by Apr 10, 2023, 7:47 PM

                                  I was reinstalling 2.6 (ZFS) on the APU6B4 and then I was upgrading to 23.01 and all went fine for me, after installing all needed patches and packets I am now better sorted then ever before! But the APU4D4 I was deciding to give TNSR
                                  23.02 a chance. With pfSense 2.7 DEVEL installed on it, I was
                                  never getting hot in touch, problems over problems only
                                  after the first upgrade of the entire system!

                                  #~. @Dobby

                                  Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                                  PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                                  PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                                  1 Reply Last reply Reply Quote 0
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