Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Freeze while connection interruption

    Scheduled Pinned Locked Moved Firewalling
    13 Posts 4 Posters 1.3k Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S Offline
      SteveITS Rebel Alliance @gislenitsupport
      last edited by

      @gislenitsupport Is there anything shown on the console? Often a drive failure won't leave any log entries.

      Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
      Upvote 👍 helpful posts!

      G 1 Reply Last reply Reply Quote 0
      • G Offline
        gislenitsupport @gislenitsupport
        last edited by gislenitsupport

        @rcoleman-netgate
        Hi,

        I am using the hardware which is provided by Netgate team and my pf sense version is community version.
        My Latest firmware update is 2.6.0 & My FreeBSD version is 12.3 stable.

        S 1 Reply Last reply Reply Quote 0
        • G Offline
          gislenitsupport @SteveITS
          last edited by

          @steveits
          After restart there is nothing showing in console and system logs.

          1 Reply Last reply Reply Quote 0
          • S Offline
            SteveITS Rebel Alliance @gislenitsupport
            last edited by

            @gislenitsupport Netgate hardware would normally be running pfSense Plus…what model number?

            Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
            Upvote 👍 helpful posts!

            G 1 Reply Last reply Reply Quote 0
            • G Offline
              gislenitsupport @SteveITS
              last edited by

              @steveits
              Hi,

              The model is pfSense 6 Port Firewall Hardware Appliance India – NFW7100U.

              S 1 Reply Last reply Reply Quote 0
              • S Offline
                SteveITS Rebel Alliance @gislenitsupport
                last edited by

                @gislenitsupport If you were to reinstall with Plus you could look at https://docs.netgate.com/pfsense/en/latest/troubleshooting/disk-lifetime.html#emmc. Of course if there's a drive problem a reinstall may not succeed.
                And/or there is a doc page about installing an m.2 drive.

                Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                Upvote 👍 helpful posts!

                R 1 Reply Last reply Reply Quote 0
                • R Offline
                  rcoleman-netgate Netgate @SteveITS
                  last edited by

                  @steveits That's not one of our systems. NFW7100U

                  The lifetime might work on it, but it's geared towards our hardware.

                  Ryan
                  Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                  Requesting firmware for your Netgate device? https://go.netgate.com
                  Switching: Mikrotik, Netgear, Extreme
                  Wireless: Aruba, Ubiquiti

                  G 1 Reply Last reply Reply Quote 0
                  • G Offline
                    gislenitsupport @rcoleman-netgate
                    last edited by

                    @rcoleman-netgate Then you are suggesting this issue based on hardware right??

                    if the hardware issue means how to know which part is not functioning properly.

                    R 1 Reply Last reply Reply Quote 0
                    • R Offline
                      rcoleman-netgate Netgate @gislenitsupport
                      last edited by

                      @gislenitsupport No, I'm saying that @SteveITS suggestion is moot -- the recommendation of checking lifetime or reinstalling Plus from an image is not an option for your whitebox.

                      Ryan
                      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                      Requesting firmware for your Netgate device? https://go.netgate.com
                      Switching: Mikrotik, Netgear, Extreme
                      Wireless: Aruba, Ubiquiti

                      S 1 Reply Last reply Reply Quote 0
                      • S Offline
                        SteveITS Rebel Alliance @rcoleman-netgate
                        last edited by

                        @gislenitsupport Yeah sorry that's pretty sneaky for them to use the same model number.

                        The eMMC utility says it is available only on Plus. I guess you could upgrade?

                        Does the console show anything when it stops responding?

                        Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                        Upvote 👍 helpful posts!

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.