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    Issues after upgrading to 23.01

    General pfSense Questions
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    • D
      digitalvt
      last edited by

      Upgraded my Netgate 3100 to 23.01. Everything seems okay, except we’re having trouble loading certain websites, Netgate.com does not load, and Speedtest.net has been sketchy, either won’t load or perform or full test. Have tried looking at DNS settings but can’t seem to resolve the issues? Weirdly, can get to Apple.com and BBC.com (although they are slow to load)?

      Any pointers? Have tried adding relevant Patches in System Patches (and rebooting).

      S 1 Reply Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @digitalvt
        last edited by

        @digitalvt There are several threads about DNS issues. If you are forwarding, disable DNSSEC and if that doesn’t work disable DNS over TLS.

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Mmm, how does it fail, what error is shown?

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          • D
            digitalvt @stephenw10
            last edited by

            @stephenw10

            For instance, forum.netgate.com, I’m getting This site can’t be reached

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by stephenw10

              But what's the actual error shown? It just isn't repsonding? It cannot be resolved?

              Can you ping the same FQDN?

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              • D
                digitalvt @stephenw10
                last edited by digitalvt

                @stephenw10

                I’ve just performed a Factory Reset and then Restored from the previous backup from this morning. And still get issues.

                I’m getting “The site can’t be reached”, netgate.com took too long to respond.
                Err_Timed_Out.

                Same for forum.netgate.com.

                But oddly, BBC.com and Apple.com are reached okay and load okay!?

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                • S
                  SteveITS Galactic Empire @digitalvt
                  last edited by

                  @digitalvt Browser errors can be multiple things. For example I've seen reports of Comcast outages this morning.

                  Verify it's a DNS issue by running "nslookup netgate.com" (and other hostnames) on your PC.

                  Did you look at my suggested settings?

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                  Upvote 👍 helpful posts!

                  D 1 Reply Last reply Reply Quote 0
                  • D
                    digitalvt @SteveITS
                    last edited by

                    @steveits
                    Thanks Steve.
                    I don’t have DNS forwarder enabled. Have unticked Enable DNSSEC Support in DNS Resolver.

                    Performed a DNS Lookup (within pfsense) of Newgate.com and I get 199.60.103.4, of which I can ping. But I cannot ping netgate.com, it cannot be resolved?

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                    • S
                      SteveITS Galactic Empire @digitalvt
                      last edited by

                      @digitalvt I meant, forwarding from the DNS Resolver settings. DNSSEC is apparently problematic while forwarding, and while it seemingly worked fine in previous versions several people report failures in 23.01.

                      199.60.103.4 is the IP I get. Did you try a DNS lookup from your PC? nslookup will also show what DNS server that PC is using...

                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                      Upvote 👍 helpful posts!

                      1 Reply Last reply Reply Quote 1
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        I would expect to see 'site cannot be resolved' or similar if it's a DNS issue. Easy to test though, just try to ping one of the sites that's failing and see what the error is. If there is one.

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                        • D
                          digitalvt @stephenw10
                          last edited by

                          @stephenw10
                          @SteveITS

                          It seemed a weird issue, I could navigate to the bbc.com, apple.com but netgate.com and this forum I could not resolve. I could ping those addresses.

                          I unticked the DNSSEC support, which gave me the above results.

                          So, just for laughs and giggles, I Factory Reset pFsense and manually inputted the barest setups and went and unticked the DNSSEC support button and ALL was GOOD. Could get everywhere.

                          Am assuming that since this has been an old setup that I have added and added (for over 10 years), that along the way there is something not quite right, an issue buried long ago that has now bitten me on the bum.

                          So, am going to take this opportunity to (almost) start again, I've been able to re-import restore areas, such as OpenVPN (although I need to add new user certificates ).

                          Oh well. Thanks all for your kind help!

                          Ian

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