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    Does not connect to switch after switch reset

    Scheduled Pinned Locked Moved General pfSense Questions
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    • rikinn55R
      rikinn55 @bingo600
      last edited by

      @bingo600
      Thank you for your reply.The problem is connecting LAN1 on the Qotom/offense to port 1 on the tp link. offense is providing duck and vlan1 on tp link is static.

      Generally when the create the link the port lights on the tp link go solid and the same on the a qotom/pfsense. Based on how the lights are acting the link is continually dropped. Is it possible the tp link is blocking the connection because I haven't setup a rule in the switch? I will look at what default settings if any are in the switch firewall. The switch has more features than I wanted but it offered what I wanted in number of ports running 2.5gb.

      rikinn55R bingo600B 2 Replies Last reply Reply Quote 0
      • rikinn55R
        rikinn55 @rikinn55
        last edited by

        @rikinn55
        I really auto correct, it messes up the words I want used. Sorry I did catch all of them.

        1 Reply Last reply Reply Quote 0
        • bingo600B
          bingo600 @rikinn55
          last edited by

          @rikinn55
          If you have a ethernet L1 (link problem) , you should easily see that in the pfSense logs.
          My guess is that it would do a lot of interface link errors.

          Is the pfSense (Qotom) 2.5Gb capable ?

          Does the "Disconect/Connect" pfSense interface cable solve the issue ?

          I don't have TP-Link switches .... I have been avoiding them like the plague.
          They might have improved, since their VLAN1 issues...

          Do you have another switch you could try to replicate it with ?
          Ie. an old 1Gb switch or the likes ....

          Have you checkked for a switch firmware upgrade ??

          If you find my answer useful - Please give the post a šŸ‘ - "thumbs up"

          pfSense+ 23.05.1 (ZFS)

          QOTOM-Q355G4 Quad Lan.
          CPUĀ  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
          LANĀ  : 4 x Intel 211, DiskĀ  : 240G SAMSUNG MZ7L3240HCHQ SSD

          rikinn55R 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yes, what are the NIC types in the firewall?

            I have seen link negotiation issues in igc if the NIC is set to autoselect rather than default for some reason. That wouldn't be the case unless you had set it though.

            1 Reply Last reply Reply Quote 0
            • rikinn55R
              rikinn55 @bingo600
              last edited by

              @bingo600
              I did already update the switch firmware.
              The Qotom is 2.5gb and is the reason for the TP Link purchase.
              Replication: Here is what I did.
              Disconnect from TP Link to the Ubiquity 1gb switch = same issue.
              Reboot the Qotom get a link.
              Disconnect from Ubiquity and attach to Netgear dumb switch = same issue.
              Reboot the Qotom get a link.
              Disconnect and plug into the TP Link = same issue.
              Turn off the Qotom.
              When the Qotom is not running the port show connections to switch
              So I disconnect from TP Link port 1 and attached to port 6 lights linked up.
              Disconnected from TP Link port 6 attached to Ubiquity ports light up.
              Reattach to TP-Link and boot the Qotom
              Note: Keep in mind the Qotom has 5 ports and only ports 1 (WAN) and ports 2 (LAN) are being monitored by PfSense. Ports 3, 4, and 5 are not even set in PfSense. With that in mind after the Qotom was booted 1:
              Disconnected LAN and pluged into Qotom port 3 linked up with TP Link.
              Disconnect port 3 and plugged back to LAN no link established.
              Disconnected LAN plugged into Qotom port 4 linked up with TP Link
              Disconnected port 4 plugged into LAN no link.
              My conclusion is that the problem is not hardware. I believe the last test I did proved that it is something in the PfSense settings, but what.
              How can I get a print out of the settings in PfSense so I can share them?

              Rikinn

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                So they are Intel igc(4) NICs?

                Have you set a link speed as I described above?

                rikinn55R 1 Reply Last reply Reply Quote 0
                • rikinn55R
                  rikinn55 @stephenw10
                  last edited by

                  @stephenw10
                  I forgot to do that. I will do it and get back on what happens.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    I'm asking if you have already set anything because that could affect the link negotiation. By default most NICs should link OK.

                    Also please confirm what NICs the firewall is using because there are several 2.5G NIC types it could be.

                    rikinn55R 1 Reply Last reply Reply Quote 0
                    • rikinn55R
                      rikinn55 @stephenw10
                      last edited by

                      @stephenw10
                      All nic's are auto negotiate. None are set to static link speed. The Qotom has all Intel nics. I was very careful on that when I was looking for a unit. I had already experience problems when not an Intel nic.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ok, so they are all Intel igc(4)?

                        Are you running 2.6?

                        rikinn55R 1 Reply Last reply Reply Quote 0
                        • rikinn55R
                          rikinn55 @stephenw10
                          last edited by

                          @stephenw10
                          PfSense Scale
                          23.01-RELEASE (amd64)
                          built on Fri Feb 10 20:06:33 UTC 2023
                          FreeBSD 14.0-CURRENT

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            What NICs are they? What is returned by: pciconf -lv?

                            rikinn55R 1 Reply Last reply Reply Quote 0
                            • rikinn55R
                              rikinn55 @stephenw10
                              last edited by stephenw10

                              @stephenw10 said in Does not connect to switch after switch reset:

                              pciconf -lv

                              hostb0@pci0:0:0:0:	class=0x060000 rev=0x06 hdr=0x00 vendor=0x8086 device=0x31f0 subvendor=0x0000 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Gemini Lake Host Bridge'
                                  class      = bridge
                                  subclass   = HOST-PCI
                              vgapci0@pci0:0:2:0:	class=0x030000 rev=0x06 hdr=0x00 vendor=0x8086 device=0x3185 subvendor=0x0000 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'GeminiLake [UHD Graphics 600]'
                                  class      = display
                                  subclass   = VGA
                              none0@pci0:0:15:0:	class=0x078000 rev=0x06 hdr=0x00 vendor=0x8086 device=0x319a subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Celeron/Pentium Silver Processor Trusted Execution Engine Interface'
                                  class      = simple comms
                              ahci0@pci0:0:18:0:	class=0x010601 rev=0x06 hdr=0x00 vendor=0x8086 device=0x31e3 subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Celeron/Pentium Silver Processor SATA Controller'
                                  class      = mass storage
                                  subclass   = SATA
                              pcib1@pci0:0:19:0:	class=0x060400 rev=0xf6 hdr=0x01 vendor=0x8086 device=0x31d8 subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Gemini Lake PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib2@pci0:0:19:1:	class=0x060400 rev=0xf6 hdr=0x01 vendor=0x8086 device=0x31d9 subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Gemini Lake PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib3@pci0:0:19:2:	class=0x060400 rev=0xf6 hdr=0x01 vendor=0x8086 device=0x31da subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Gemini Lake PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib4@pci0:0:19:3:	class=0x060400 rev=0xf6 hdr=0x01 vendor=0x8086 device=0x31db subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Gemini Lake PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib5@pci0:0:20:0:	class=0x060400 rev=0xf6 hdr=0x01 vendor=0x8086 device=0x31d6 subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Gemini Lake PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib6@pci0:0:20:1:	class=0x060400 rev=0xf6 hdr=0x01 vendor=0x8086 device=0x31d7 subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Gemini Lake PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              xhci0@pci0:0:21:0:	class=0x0c0330 rev=0x06 hdr=0x00 vendor=0x8086 device=0x31a8 subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Celeron/Pentium Silver Processor USB 3.0 xHCI Controller'
                                  class      = serial bus
                                  subclass   = USB
                              isab0@pci0:0:31:0:	class=0x060100 rev=0x06 hdr=0x00 vendor=0x8086 device=0x31e8 subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Celeron/Pentium Silver Processor LPC Controller'
                                  class      = bridge
                                  subclass   = PCI-ISA
                              ichsmb0@pci0:0:31:1:	class=0x0c0500 rev=0x06 hdr=0x00 vendor=0x8086 device=0x31d4 subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Celeron/Pentium Silver Processor Gaussian Mixture Model'
                                  class      = serial bus
                                  subclass   = SMBus
                              igc0@pci0:1:0:0:	class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Controller I225-V'
                                  class      = network
                                  subclass   = ethernet
                              igc1@pci0:2:0:0:	class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Controller I225-V'
                                  class      = network
                                  subclass   = ethernet
                              igc2@pci0:3:0:0:	class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Controller I225-V'
                                  class      = network
                                  subclass   = ethernet
                              igc3@pci0:4:0:0:	class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Controller I225-V'
                                  class      = network
                                  subclass   = ethernet
                              igc4@pci0:5:0:0:	class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Controller I225-V'
                                  class      = network
                                  subclass   = ethernet
                              
                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Ok, so 5 igb NICs. But you say it has 8 ports total? If it has some sprt of internal switch that could be a problem.

                                rikinn55R 1 Reply Last reply Reply Quote 0
                                • rikinn55R
                                  rikinn55 @stephenw10
                                  last edited by

                                  @stephenw10
                                  The Tp link has 8 and the qotom has 5

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator @rikinn55
                                    last edited by

                                    @rikinn55 said in Does not connect to switch after switch reset:

                                    Qotom Mini PC w/8 ports

                                    OK, that was just a typo then?

                                    So what's logged when it disconnects and then re-links?

                                    What does ifconfig -vvvm igc0 show? Assuming igc0 is one of the ports that's flapping?

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                                    • rikinn55R
                                      rikinn55
                                      last edited by

                                      @stephenw10
                                      PfS_Gen_Log.txt
                                      igc1 flags=8863UP,BROADCAST,RUNNING.txt

                                      Hope these are the two items you want. If not please let me know where to find what your looking for.

                                      Thanks

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, OK so all the igc ports behave the same?

                                        Before the reboot in that log we can see igc flapping every 5s or so.

                                        After rebooting we see it flap once during the boot process then it stays up for ~2mins. Does it remain linked correctly after that?

                                        rikinn55R 2 Replies Last reply Reply Quote 0
                                        • rikinn55R
                                          rikinn55 @stephenw10
                                          last edited by

                                          @stephenw10
                                          Yes it stays up every time. Seems a reboot of the Qotom is what is required. I tried reboot the TP Link but that failed getting it to relink.

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                                          • rikinn55R
                                            rikinn55 @stephenw10
                                            last edited by

                                            @stephenw10
                                            Didn't answer the first question. Keep in mind PfS isn't doing anything with ports 2-4. So if I pulg and unplug from them I always get a link right away. I have not set PfS to use any of those ports as LAN yet.

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