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    SG 1100 unable to check for updates

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    69 Posts 13 Posters 19.2k Views
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    • A
      andykauffman23 @stephen.betts
      last edited by

      @stephen-betts understood thanks

      1 Reply Last reply Reply Quote 0
      • C
        cblancoz Rebel Alliance @SteveITS
        last edited by

        Hi @steveits

        Do you know when System/Update will be available I have around 50 SG-1100 and is a pain in the ass to do the reinstall,

        Thanks

        S 1 Reply Last reply Reply Quote 0
        • S
          SteveITS Galactic Empire @cblancoz
          last edited by

          @cblancoz 1100/2100 should see the 23.01 update now, as of a couple weeks ago give or take. If the EFI partition is too small the update will error out, and need a manual reinstall.

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

          C 1 Reply Last reply Reply Quote 1
          • C
            cblancoz Rebel Alliance @SteveITS
            last edited by

            @steveits

            Thanks for your quick response, what do you think is happening if I am not receiving these updates?

            Thanks

            Screenshot 2023-04-12 at 8.55.05 AM.png Screenshot 2023-04-12 at 8.53.00 AM.png Screenshot 2023-04-12 at 8.50.11 AM.png

            S 1 Reply Last reply Reply Quote 0
            • S
              SteveITS Galactic Empire @cblancoz
              last edited by

              @cblancoz take a look at https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote 👍 helpful posts!

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Yup you should be able to see that now.

                Try running pkg-static -d update at the command line and see what errors it returns.

                1 Reply Last reply Reply Quote 0
                • C
                  cblancoz Rebel Alliance
                  last edited by

                  @SteveITS
                  ok, after following some steps from https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html
                  I had no luck, I was getting authentication errors
                  https://forum.netgate.com/topic/179065/packagesite-txz-authentication-error

                  @stephenw10 doing this I got the same auth errors

                  pkg-static -d

                  And following these steps I got the update (IDK why, if someone can explain it)
                  Turning off the automatic update check for Dashboard page.
                  System --> Update --> Update Settings
                  then checking below
                  Dashboard check [checked it to disable] Disable the Dashboard auto-update check

                  After that, I was able to upgrade without any issue

                  Thanks

                  G 1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    It's because making any change there, or just resaving it without any change, sets the update repo to the required setting. If you re-enable the dashboard update check it shouldn't change the ability to update again. And I would recommend you have that enabled so you see any updates.

                    C 1 Reply Last reply Reply Quote 1
                    • C
                      cblancoz Rebel Alliance @stephenw10
                      last edited by

                      @stephenw10 said in SG 1100 unable to check for updates:

                      It's because making any change there, or just resaving it without any change, sets the update repo to the required setting. If you re-enable the dashboard update check it shouldn't change the ability to update again. And I would recommend you have that enabled so you see any updates.

                      Oh yes, I enabled to check the update,

                      Thanks again

                      1 Reply Last reply Reply Quote 1
                      • G
                        gdarends @cblancoz
                        last edited by gdarends

                        @cblancoz said in SG 1100 unable to check for updates:

                        @SteveITS
                        ok, after following some steps from https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html
                        I had no luck, I was getting authentication errors
                        https://forum.netgate.com/topic/179065/packagesite-txz-authentication-error

                        @stephenw10 doing this I got the same auth errors

                        pkg-static -d

                        And following these steps I got the update (IDK why, if someone can explain it)
                        Turning off the automatic update check for Dashboard page.
                        System --> Update --> Update Settings
                        then checking below
                        Dashboard check [checked it to disable] Disable the Dashboard auto-update check

                        After that, I was able to upgrade without any issue

                        Thanks

                        I tried all of this, but still having issues.
                        Here are my partitions:

                        =>       1  15273599  mmcsd0  MBR  (7.3G)
                                 1    409600       1  efi  (200M)
                            409601     70012       2  fat32  (34M)
                            479613  14793987       3  freebsd  [active]  (7.1G)
                        
                        =>       0  14793987  mmcsd0s3  BSD  (7.1G)
                                 0        16            - free -  (8.0K)
                                16  14793971         1  freebsd-zfs  (7.1G)
                        

                        Here is the output of pfSense-upgrade:

                        >>> Updating repositories metadata...
                        Updating pfSense-core repository catalogue...
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/meta.txz: Authentication error
                        repository pfSense-core has no meta file, using default settings
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.pkg: Authentication error
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.txz: Authentication error
                        Unable to update repository pfSense-core
                        Updating pfSense repository catalogue...
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.txz: Authentication error
                        repository pfSense has no meta file, using default settings
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.pkg: Authentication error
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.txz: Authentication error
                        Unable to update repository pfSense
                        Error updating repositories!
                        >>> Locking package pkg... done.
                        ERROR: Unable to compare version of pfSense-repo
                        

                        Here is the output of pkg-static -d update:

                        DBG(1)[74951]> pkg initialized
                        Updating pfSense-core repository catalogue...
                        DBG(1)[74951]> PkgRepo: verifying update for pfSense-core
                        DBG(1)[74951]> PkgRepo: need forced update of pfSense-core
                        DBG(1)[74951]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                        DBG(1)[74951]> Request to fetch pkg+https://repo.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/meta.conf
                        DBG(1)[74951]> opening libfetch fetcher
                        DBG(1)[74951]> Fetch > libfetch: connecting
                        DBG(1)[74951]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/meta.conf with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/meta.conf with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/meta.conf with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Request to fetch pkg+https://repo.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/meta.txz
                        DBG(1)[74951]> opening libfetch fetcher
                        DBG(1)[74951]> Fetch > libfetch: connecting
                        DBG(1)[74951]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/meta.txz with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/meta.txz with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/meta.txz with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/meta.txz: Authentication error
                        repository pfSense-core has no meta file, using default settings
                        DBG(1)[74951]> Request to fetch pkg+https://repo.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.pkg
                        DBG(1)[74951]> opening libfetch fetcher
                        DBG(1)[74951]> Fetch > libfetch: connecting
                        DBG(1)[74951]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.pkg with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.pkg with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.pkg with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.pkg: Authentication error
                        DBG(1)[74951]> Request to fetch pkg+https://repo.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.txz
                        DBG(1)[74951]> opening libfetch fetcher
                        DBG(1)[74951]> Fetch > libfetch: connecting
                        DBG(1)[74951]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.txz with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.txz with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.txz with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.txz: Authentication error
                        Unable to update repository pfSense-core
                        Updating pfSense repository catalogue...
                        DBG(1)[74951]> PkgRepo: verifying update for pfSense
                        DBG(1)[74951]> PkgRepo: need forced update of pfSense
                        DBG(1)[74951]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
                        DBG(1)[74951]> Request to fetch pkg+https://repo.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.conf
                        DBG(1)[74951]> opening libfetch fetcher
                        DBG(1)[74951]> Fetch > libfetch: connecting
                        DBG(1)[74951]> Fetch: fetching from: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.conf with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.conf with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.conf with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Request to fetch pkg+https://repo.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.txz
                        DBG(1)[74951]> opening libfetch fetcher
                        DBG(1)[74951]> Fetch > libfetch: connecting
                        DBG(1)[74951]> Fetch: fetching from: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.txz with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.txz with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.txz with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.txz: Authentication error
                        repository pfSense has no meta file, using default settings
                        DBG(1)[74951]> Request to fetch pkg+https://repo.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.pkg
                        DBG(1)[74951]> opening libfetch fetcher
                        DBG(1)[74951]> Fetch > libfetch: connecting
                        DBG(1)[74951]> Fetch: fetching from: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.pkg with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.pkg with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.pkg with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.pkg: Authentication error
                        DBG(1)[74951]> Request to fetch pkg+https://repo.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.txz
                        DBG(1)[74951]> opening libfetch fetcher
                        DBG(1)[74951]> Fetch > libfetch: connecting
                        DBG(1)[74951]> Fetch: fetching from: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.txz with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.txz with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        DBG(1)[74951]> Fetch: fetching from: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.txz with opts "i"
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.txz: Authentication error
                        Unable to update repository pfSense
                        Error updating repositories!
                        

                        Here is the output of pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade:

                        pkg-static: Repository pfSense-core missing. 'pkg update' required
                        pkg-static: No package database installed.  Nothing to do!
                        Updating pfSense-core repository catalogue...
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/meta.txz: Authentication error
                        repository pfSense-core has no meta file, using default settings
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.pkg: Authentication error
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo00.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-core/packagesite.txz: Authentication error
                        Unable to update repository pfSense-core
                        Updating pfSense repository catalogue...
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.txz: Authentication error
                        repository pfSense has no meta file, using default settings
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.pkg: Authentication error
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        1086423040:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_lib.c:283:
                        pkg-static: https://repo01.atx.netgate.com/pkg/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.txz: Authentication error
                        Unable to update repository pfSense
                        Error updating repositories!
                        

                        Here is the output of pkg-static info -x pfSense-upgrade

                        pkg-static: Warning: Major OS version upgrade detected.  Running "pkg bootstrap -f" recommended
                        pfSense-upgrade-1.0_29
                        

                        Here is the output of pkg bootstrap -f

                        The package management tool is not yet installed on your system.
                        Do you want to fetch and install it now? [y/N]: y
                        Bootstrapping pkg from pkg+https://repo.netgate.com/pkg/pfSense_plus-v22_05_aarch64-pfSense_plus_v22_05, please wait...
                        1076281344:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-img-build/BUILD_NODE/aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/sources/FreeBSD-src-plus-RELENG_22_05/crypto/openssl/ssl/statem/statem_lib.c:283:
                        Segmentation fault (core dumped)
                        

                        Any help would be appreciated. Thanks!

                        C stephenw10S 2 Replies Last reply Reply Quote 0
                        • C
                          cblancoz Rebel Alliance @gdarends
                          last edited by

                          @gdarends Did you try

                          Turning off the automatic update check for Dashboard page.
                          System --> Update --> Update Settings
                          then checking below
                          Dashboard check [checked it to disable] Disable the Dashboard auto-update check

                          G 1 Reply Last reply Reply Quote 0
                          • G
                            gdarends @cblancoz
                            last edited by

                            @cblancoz yes..I did. Didn't do anything for me.
                            To make sure I understood what you meant..

                            Uncheck the "Version" on the dashboard.
                            Then switch branch on the update settings page
                            Then re-check the "Version" on rhe dashboard?

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator @gdarends
                              last edited by

                              @gdarends said in SG 1100 unable to check for updates:

                              Segmentation fault (core dumped)

                              The first thing to try here is a full power cycle to reset the crypto chip. That means actually pulling the power plug, a reboot does not reset it.

                              G 1 Reply Last reply Reply Quote 0
                              • G
                                gdarends @stephenw10
                                last edited by

                                @stephenw10 said in SG 1100 unable to check for updates:

                                @gdarends said in SG 1100 unable to check for updates:

                                Segmentation fault (core dumped)

                                The first thing to try here is a full power cycle to reset the crypto chip. That means actually pulling the power plug, a reboot does not reset it.

                                That was it! Thanks so much.
                                Gonna start prepping to do the upgrade now.

                                1 Reply Last reply Reply Quote 1
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