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    All interfaces are down on Intel NIC based hardware

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    • D
      distengr
      last edited by

      I've recently acquired a Sophos XG 135 rev2 and decided to install pfSense 2.6.0 on it. The installation process went really smoothly, but the configuration is giving me a hard time. Even though the firewall is detecting all of the NIC interfaces and I can assign IP addresses to them, the interfaces are displaying as "down" despite the physical port lights flashing. The interfaces in question are igb0 to igb4, which have an Intel I211 NIC and igb5 to igb8, which have an Intel I354 (SGMII). Considering that I211s are common on fanless NUCs specially for pfsense firewalls. Is there anything missing in what I'm doing?

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Seems very similar to this: https://forum.netgate.com/topic/179214/pfsense-on-sophos-xg125w-no-carrier-on-all-eth-interfaces

        Do the NICs have bypass relays?

        Try booting in verbose mode. boot -v at the loader prompt. See if it has some weird PHYs.

        Steve

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        • D
          distengr
          last edited by

          @stephenw10 - I booted into verbose mode and don't see any errors.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Does it show anything unexpected? Can we see the boot log?

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            • D
              distengr @stephenw10
              last edited by

              @stephenw10 - I've taken a break from pfsense since support mentioned that they will be happy to support these NICs only in 2.7.0 but are happy to include drivers for the weirdest of the modern USB to NIC adapters out there. I'm currently on opnsense and want to see how it goes before I come back with a clear mind in few months and tinker with this. Thank you for supporting here.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                The igb NICs in that hardware have been supported for years. If they weren't they wouldn't attach and you can see all 8 igb interfaces are shown.
                Is it possible that was regarding igc NICs in a different device?

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